We recently purchased a bungalow which was advertised at Your Move in Wigton. We can’t recommend them enough. From start to finish they were very friendly, helpful and professional, Jess who dealt wi... Se mere
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We were told our landlord was selling the property we were staying in, and it was a worrying moment. From that point on, Your Move Glenrothes were incredible. They helped us find a new home quickly, e... Se mere
I have found all the staff that I have dealt with very efficient and helpful. As I am not very efficient at technology the staff have assisted me in processing the necessary paperwork for the sale of... Se mere
We were in the process of buying an apartment with your move Newton Abbot. We were very confused with the involvement of 'IAMSOLD ' auction house's involvement . A late discovery after paying a '... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.
Kontaktoplysninger
Head Office - Newcastle House, Albany Court, Newcastle Business Park, NE4 7YB, Newcastle upon Tyne, Storbritannien
- enquiries@your-move.co.uk
- www.your-move.co.uk
4,4
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The price of my property was reduced…
The price of my property was reduced by Paul because I was told that this would pull in buyers. Once ‘hooked’ they are then encouraged to bid against each other. He was extremely confident that my property would achieve a higher final price.
I was very dubious as I only had 3 viewings and the price achieved was disappointing. I feel very let down and they charge 1.5% fees which they definitely did not deserve.
12. juni 2026
Besvarelse fra Your Move
Thank you for taking the time to leave a review.
I am naturally disappointed to read that you feel let down by your experience, particularly as I know how important this move is to you. It would have been nice to have had the opportunity to discuss your concerns directly so that we could better understand your perspective and hopefully address them.
As discussed throughout the marketing process, your property had previously been marketed with another agent for a considerable period of time without generating any meaningful interest or securing a buyer. Our recommendation was therefore to reposition the property in order to attract fresh interest and maximise the number of prospective purchasers viewing the property.
You are correct that I explained the principle of pricing competitively from the outset. This is a strategy I have successfully used for many years and one that is designed to bring the market to the property, rather than chasing the market down through a series of future price reductions.
Whilst this approach often generates multiple offers and, in most cases (including your property), sales ABOVE the asking price, no estate agent can ever guarantee a final sale price. Ultimately, the value of any property is determined by what the market is prepared to pay at a given point in time.
Whilst there were only three viewings, one of those viewings resulted in an offer which was subsequently accepted. Throughout the process, all advice was provided based on our experience and knowledge of the local market, but every decision regarding pricing and the acceptance of offers remained entirely yours.
In relation to our fee, this was fully discussed and agreed prior to instruction. We have remained committed throughout the transaction and continue to work hard on your behalf to progress the sale.
Whilst I appreciate that the agreed sale price may not have met your expectations, it is important to note that the sale has only recently been agreed and remains subject to contract. Our focus is now on working closely with all parties involved to ensure the transaction progresses smoothly and reaches a successful exchange and completion.
Thank you for your feedback and for giving us the opportunity to market your property. We remain fully committed to supporting you throughout the remainder of the transaction and wish you every success with your onward plans.
Selling dads house
My dad had to go in a care home and YOUR MOVE Dudley branch , sold his house and made everything easy for me , they got a quick sale and a good price , thank you too the whole team especially JAKE DREW WHO SORTED EVERYTHING OUT FOR ME , would highly recommend this estate agents
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Your Move
Hi Julie
Thank you for taking a few minutes to leave us such a nice review. Jake works extremely hard, so it's always nice to get such positive feedback.
Regards
Tony Thornton
Your Move Estate Agents, Dudley.
We had been looking for quite a while
We had been looking for quite a while. Never quite found the right forever home, so our home was not on the market, when I found this one. I knew immediately , it could be the one for us. It ticked all the boxes. All I had to do was get mine on the market and sold. Matt at Your move, talked sence without pushing. His advice was sound. My house sold quickly and at the asking price. We discussed our offer, and the best way to go. Matt put the offer in and it was accepted within the day. We are now moving forward, to surveys .
3. juni 2026
Besvarelse fra Your Move
We are so pleased to hear about your positive experience finding your new home. It's wonderful that our advice helped you navigate the process smoothly, from selling your previous home to securing your new one. We wish you all the best with the surveys!
Regards,
Your Move
Enquired, Viewed, Reviewed & Moved..
Excellent service. The Agent went the extra mile to help me with my first Private Tenancy. Kept up to date and informed all the way through the process.
Enquired, Viewed, Reviewed and Moved.
Recommended for service and delivery.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Your Move
Thank you for your lovely review. I wish you all the best in your new home. Kind Regards - David
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, would 100 percent recommend to a friend.
15. juni 2026
Besvarelse fra Your Move
We are so glad you had a positive experience with our team. We appreciate your recommendation!
Regards,
Your Move
Absolutely brilliant service
Absolutely brilliant service from this agency
Communication is very good, no delays.
Staff are very friendly and respectful
Sadie has been extremely professional and helpful
I cannot thank her enough for the support, prompt response and flexibility.
Definitely had a great experience with this agency
12. juni 2026
Besvarelse fra Your Move
We're delighted to hear you had such a great experience with our team. Your kind words about our service are truly appreciated.
Regards,
Your Move
Excellent service
Excellent service, fantastic knowledgeable staff
22. februar 2026
Uopfordret anmeldelse
Besvarelse fra Your Move
Hi Michael,
Thank you for the great review!
YMDumfries 🙂
Selling made easy
Being elderly and myself and my husband having to move for medical reasons we felt it would be a daunting experience. We didn’t need to worry. From start to finish we were talked through everything and kept up to date. Paul was very informative and came to us a few times as we were unable to visit office, also Angela kept us updated by phone. Smooth from start to finish. Thank you
4. juni 2026
Besvarelse fra Your Move
We're so glad we could make your move a smooth experience . We appreciate your kind words about our team's support and communication. Thank you for sharing your positive feedback.
Regards,
Your Move
Use them - they’re first rate
I’m blown away by all staff I’ve dealt with at YourMove Belper during my house sale - friendly, helpful, great communication, and the photographs and brochure were first rate. I can’t recommend them highly enough. We sold our house in the first month too!
1. juni 2026
Besvarelse fra Your Move
We are so pleased to hear about your excellent experience with our team during your house sale. We truly appreciate your kind words and recommendation. Thank you for sharing your positive feedback!
Regards,
Your Move
Market and regulatory advice
Recent valuation, market and regulatory advice has been very appreciated. Top knowledge and extremely helpful. Highly recommend
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Your Move
Hi Thomas,
Thank you very much for the 5 star review! It is greatly appreciated.
YMDumfries 🙂
Great service from start to finish
Great service from start to finish. All the staff very very helpful.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Your Move
Hi Ricky,
Thank you for the lovely 5 star review!
YMDumfries 🙂
The staff are so knowledgeable and…
The staff are so knowledgeable and really know what they are doing. Always friendly and try their hardest to get the right result!!
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Your Move
Hi Fraser,
Thank you for the lovely 5 star review!
YMDumfries 🙂
The girls were brilant couldn't do…
The girls were brillant couldn't do enough to help with anything I needed help with! Chris the manager was outstanding to would highly recommend brillant from start to finish thanks again for the help and smooth sale
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Your Move
Hi Gail,
Thank you taking the time to leave a lovely review. It has been a pleasure assisting you with your house sale and wish you all the best in your new home!
YMDumfries 🙂
Great experience
Great experience, sold house within 4 days. Proactive and good communication.
27. juni 2025
Uopfordret anmeldelse
Besvarelse fra Your Move
Hi there,
Thank you for leaving the 5 star review. It has been a pleasure working with you!
YMDumfries 🙂
Top team many thanks
Help me my mortgage advice and then buy my house, great team and easy to deal with.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Your Move
Hi Campbell,
Thank you for taking the time to leave the 5 star review. It has been a pleasure assisting you.
YMDumfries 🙂
Great service
Great service, very friendly and helpful and handled everything from start to finish
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Your Move
Hi Christopher,
Thank you for taking the time for leaving the review!
YMDumfries 🙂
Avoid Your Move Estate Agents Plymouth (Sales)
Avoid selling with Your Move Estate Agents Plymouth. This estate agent is unprofessional and more expensive than most in the area. The sales progressor for Your Move is not a member of the local team but a voice on the telephone. This voice is rude, dismissive and cannot be trusted. RECORD all calls. PRINT all emails and messages. At the outset I had to insist on having a copy of my agency contract with Your Move. It was just the beginning of very stressful, costly process.
Avoid the online conveyancing firms, Homefast and Premier Property Lawyers, recommended by Your Move. Your Move receives over £450 in referral fees for this substandard conveyancing service.
Your Move Plymouth and Premier Property Lawyers provided a hopeless service for this straightforward, chain-free sale. I have no idea how they could begin to coordinate a series of linked transactions.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Your Move
Thank you for taking the time to leave your review. We’re very sorry to hear that your experience has fallen short of the standard we aim to provide.
We’ve asked the relevant branch/team to look into the points you’ve raised so we can understand what happened and respond properly. In the meantime, please be assured that your feedback has been taken seriously.
Kind regards,
The Your Move team.
Besvarelse fra Your Move
Thank you for your review have a great day
The most important thing to me was that…I could trust them..
The most important thing to me was that I could trust them to have my interest as their number 1 priority. Rory was straightforward from the start and gave me good advice and realistic expectations with regards to the valuation of my house. Bhavik was so supportive and kept me fully up to date with what was happening with my house at all times. What a team. They have been great and it was evident throughout that they have high standards of customer care.
8. juni 2026
Besvarelse fra Your Move
It is so kind of you to take the time to leave us this review. It has been an absolute pleasure dealing with you from the start. I do hope your new life in Worcestershire will be very happy!
Rory
Besvarelse fra Your Move
Thank you for taking the time to leave us a 5 star review. We are delighted to have secured you a buyer! Best Wishes from all at Consett branch.
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