YES Energy Solutions Anmeldelser 

491
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

YES ENERGY SOLUTIONS'S REPRESENTATIVE, PRAV MAKH, GAVE ME A WORLD OF USEFUL ADVICE ON HOW TO SAVE ENERGY, SENT ME AN ENERGY SAVING PACK AND TRIED THEIR UTMOST TO ASSIST ME. I AM MOST GRATEFUL. (I AM... Se mere

Bedømt til 5 ud af 5 stjerner

Prav was excellent! He informed me about all that is available to assist me and even applied for what he could only behalf. He’s really understanding and empathetic, naturally easy to talk to and I le... Se mere

Bedømt til 5 ud af 5 stjerner

Valuable advice given by knowledgeable staff who show passion for their work. I strongly recommend this service

Bedømt til 5 ud af 5 stjerner

A telephone conversation with Kevin. He was very, very helpful and kind and gave me lots of tips for keeping the house warm and is sending out somethings which will help to retain heat indoors in the... Se mere

Virksomhedsoplysninger

  1. Energiudstyr og -løsninger
  2. Gasinstallationsservice

Skrevet af virksomheden

YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

491 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 62 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(491)

205 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Kevin

Kevin, the advisor was really helpful, professional and informative. He took the time to listen to any concerns I had around my energy provider, and offered great advice on how to keep my home warm. His knowledge was second to non and his customer care was on that same level. I was asked if I minded my data being processed by AI to which I refused, purely on the basis of principle and safety. I object to my data being used in such a way as to never be processed, acknowledged or interpreted by any other than a human. Besides, if you allow AI to control information, you will eventually never be able to speak to any actual person, and will not get the customer service from representatives such as Kevin

4. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very Helpful Representative

Luke rang me at the time I'd been advised. He was friendly and helpful. He took the time to search for any help I might be entitled to and actually listened to my concerns. Unfortunately, as I live in a park home, this is something the Government doesn't seem to consider very much when coming up with their various schemes. How much help I'll be able to get is up for debate, but I can't praise Luke highly enough for his understanding of my problems.

2. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The phone call was very helpful

The phone call was very helpful. Not entitled anything. We have been referred to the Citizen Advice bureau to see if my husband entitled to attendance allowance.
Thank you to Fiona for your time and support.

28. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I have experience frustration and…

I have experience frustration and stress waiting for their call for more then a month and finenaly when they called they said they cannot help and offered to refere me to someone else, I couldn't go through the stress again so I rejected that.
Waisted my time and energy.

29. maj 2026
Uopfordret anmeldelse
YES Energy Solutions-logo

Besvarelse fra YES Energy Solutions

Hello,

We're sorry to hear about your experience and that this situation has caused you frustration and stress. We appreciate how disappointing it must have been to wait for a call and then feel that the outcome did not meet your expectations.

While we cannot comment on individual cases publicly, we would welcome the opportunity to better understand the circumstances surrounding your experience. We would normally engage directly with customers who have had a poor experience so that we can review what happened, explain any decisions made, and identify whether there is anything further we can do to help.

If you are willing to provide some additional information, such as your name and any reference details, we will arrange for someone to contact you directly. Alternatively, you can speak with our Advice Team on our freephone number 08081 642 444.

Thank you for bringing your concerns to our attention, and we hope to hear from you.

Bedømt til 5 ud af 5 stjerner

A good experience

I was happy with every aspect of the procedure. In agreement with most other reviewers, I was impressed with the great care shown by all of the people. both the folk whom I saw at my home as well as those whom I did not see, but who were pleasant and polite over the 'phone. Over all it was a good experience.
Well done everybody involved.

11. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fabulous helpful advice!

I had a really great, personalised advice chat with my Advisor, they made sure that everything was really clear and i felt i was not rushed when I struggled to understand or work through information which i do usually struggle with, Something I fear was transformed into a really friendly chat with all my difficulties and challenges taken into consideration, my advisor showed me empathy and kindness leaving me with a feeling of being heard and seen, Which is such a refreshing change! Thankyou Lee for taking the time to go through everything with me, and for sending lots of signposting and information for further investigation in my own time.
100% recommend saying Yes to 'Yes'...! Thankyou so much! 😊💥🐺(🐈‍⬛-🦦-🐝 )

27. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service by Prav

The very friendly, excellent customer service skills of Prav Makh! Speaking clearly and explaining everything to me and accepting my constant interruptions! Made me feel very comfortable explaining about my health issues. And l have had a positive outcome in receiving a grant. Prav also told me about schemes l was unaware of to assist with my health and purchasing white goods. Excellent service, Thankyou

26. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Spoke with lovely young lady

Spoke with lovely young lady, Emilie, and she was so kind & understanding with genuine empathy.
I would strongly recommend that people with mounting energy debts contact this company for sensible advise.

13. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Had a phone call today with Luke

Had a phone call today with Luke, very pleasant and helpful. Gave me relevant advice, also made a referral regarding my boiler which was followed up five minutes later by a call from Cadent. Very positive experience thank you Luke.

12. maj 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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