Yandle & Sons Ltd Anmeldelser 

Customer service was very good they replaced the broken plastic case it arrived in.
All sorted.
The chuck itself is brilliant a piece of fantastic engineering 👍
Also the price was very good and free delivery.

I purchased this CamVac to replace an existing older design vacuum dust collector for my lathe. The CamVac is a step change. Much greater suction and using the noise attenuation hose makes it extremely quiet. I am delighted with it. Compact, well designed and with a 3 year warranty.

There was a delay in shipping that wasn't too bad but the overall experience was quite positive. Communication with the company was easy and timely and fulfillment of the order satisfactory. But the reasons that I would continue to do business with Yandles are the quality of their merchandise and the best comparable prices for the UK market.

Only 4 stars as package damaged on receipt! Tin on its side had a bash in it meaning the lid was leaking oil.
This was reported to the carrier with photos....gave heard nothing since!
Good product as used before!!!!

used these guys for a few years.. always a first class service!

I spoke to a guy called Sam was really friendly and helpful directed me to exactly what I needed will definitely be recommending to friends and family, and will definitely use them again in the future

I visited the pet shop today. The lady (Laura) was very knowledgable and so helpful. A young man from the warehouse, Adam I think, even helped me load my car. Excellent service and I will definitely be returning.

Very pleased with the parts I received. Great service from this company.

Terrible customer service from Yandles and totally unprofessional. I ordered a Record Power BS300E bandsaw from them and payed the balance in full. 2 days later I get an email saying its not in stock and won't be getting stock till September, fair enough!

I then contacted their sales team to go through the options, after speaking to them I agreed on upgrading to the sabre 300 bandsaw and was quoted a price of £999.

They then sent me an email with a payment link apologising saying that price was just for the machine and I'd now need to pay £360 to upgrade to this machine, a further £50 extra, i checked the invoice link and it listed the bandsaw and wheel kit, so as the other machine had a wheel set up I agreed and paid the £360 extra.

A day later email sent with invoice saying bandsaw and bandsaw blades despatched. Didn't ask for blades and no wheel kit, so i then phoned them again, explaining the situation and after 40 minutes they phoned me back admitting their mistake, but again requesting a further £73.

They had sent me a payment invoice listing bandsaw and wheel kit for a certain amount,which I paid immediately then after making a mistake tried for the second time to extort more money from me.

This was their mistake after pointing this out and all the hassle I'd had they then tried to get £23 out of me after quoting a price which I'd agreed originally...shocking customer care also had the cheek to request i return the bandsaw blades back to them.

Needless to say I've cancelled the order and demanded a full immediate refund.

If a company quotes you a price for an item they should honour that price, not come back 3 times asking for more money because they've made mistakes, totally unprofessional. They seem to put money over a good customer experience.
Will update if I have any problems getting a full refund.ķ

Edit....reply to yandles response

Dan did indeed phone and apologise, nice guy......however your response has made it worse....you say i didn't give you a chance to sort it out and immediately cancelled the order.....THIS IS A LIE!!!! I had at least 3 telephone conversations about your error as well as emails...I couldn't have explained your error any more clearly but still you dug in your heels and demanded more money after I had paid exactly what you asked me to. To come on here and act like you didn't have a chance to fix the situation is nothing more than a lie...after yandles made the mistake you could have easily put your hands up and sent me the wheel kit and apologised, but instead you demanded a further £73 and ended up paying haulage fees for a lot more money and made a customer very unhappy.

Although not the best start to a relationship; which I have to say, was on my part rather than theirs.
This is a Company that goes above and beyond for their customers. Even ringing you to make sure you got an order right if there is any anomaly.
To be honest. I can’t believe how a Company is so over caring for their customers.
All things bought come in good time and in an excellent state.
I can’t thank them enough.
I can heartfully recommend starting an account with Yandles. A Company you’ll learn to trust and go back to time and time again.
Michael Thomson

Easy to use website, decent pricing and good dispatch time. Have no complaints.

I've finally decided to get a woodturner's smock after years of using just a woodworking apron and getting shavings and dust everywhere. Generously sized and very comfortable. Just need to scuff it up and dirty it for a bit so I look the part. Great value for money too. Can't fault the quality thanks.

I gave 4 stars, but would really say 4.5 as there was some confusion with the delivery and stock. I think a few of the processes need a tweak to avoid confusion for the customer. For example, i ordered an expensive and large bandsaw and after placing the order, when i clicked on the receipt email it took me to my account where a big red "out of stock" was shown!! Chasing Yandles, it was actually in stock at their suppliers. So, i then got a phone call about delivery if my Axminster order????? In the end it arrived very quickly and is perfect. Just need to sort out the "out of stock" and delivery contact for that 5 star from. The service and staff were otherwise wonderful

Pillar drill very happy with item

Needed advice on selection of a chuck for my Record Power lathe as I was new to this hobby. Gent on the phone couldn’t have been more helpful with advice and recommendations. Wish I was nearer rather than in Scotland to take up the offer of the lessons and demos! But one day will make a special visit I’m sure! Highly recommend this business Alan

Easy to order the product I wanted, good price, good communication and it came in good time. Product received in excellent condition as advertised.

Sometimes it's hard to know a genuine company from an online scam. Anyone with any doubts (like I had) don't be worried because this is a 100% great company, with great prices and delivery.
I just wish all companies were the same.

Best place to get wood. such a large variety to choose from. Cutting available. Good knowledgeable staff. Large display of machinery and tools. Well worth a coupleof hours driving to visit.

Easy to find what I was looking for on the website, overnight delivery, all looks fantastic :)