We had some dealings with customer service after a few issues and Zoe was amazing. Her communication was clear at all times. She listened to our issues and always followed up with a plan. She alwa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We had some dealings with customer service after a few issues and Zoe was amazing. Her communication was clear at all times. She listened to our issues and always followed up with a plan. She alwa... Se mere
Virksomheden har svaret
Just had our first Wren visit by Chris Tulip who took great care and attention to measure up to give us multiple options for a new kitchen layout. Chris text ahead of arriving and got straight on wit... Se mere
Virksomheden har svaret
Terrible customer service. I’ve spent almost two months chasing Wren simply to buy four additional folding backs for a wardrobe. After endless emails and calls, they now want me to record a video expl... Se mere
Virksomheden har svaret
Darren Atkinson arrived exactly at the time he had stated in his text. When he entered our home he immediately removed his shoes without being asked to. Also he shook hands with us which is somethi... Se mere
Skrevet af virksomheden
Skrevet af virksomheden

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A Afzal was courteous, professional and friendly.
I waited for 40 minutes to get through to Customer Services, even though I had already logged a message online with Wren that I’m still waiting a response from. It’s such a shame that it’s so difficult to get through to Customer Services because once through, Nicola couldn’t have been more helpful, she knew exactly what to do to resolve the problem and made everything so easy. You need more Nicolas so that pick-up time on calls is quicker and maybe make the telephone number more accessible- not everyone has access to emails.
Today I contacted Wren customer service regarding my kitchen unit which developed some issues. I was helped by Carla Mihaela. She was very helpful, professional and understanding. She has done a great job resolving the issues. Wren’s after sales services is excellent and I will be recommending friends and family to buy from Wren in the foreseeable future.
Jack was very helpful and polite
Mike Mccarthy was extremely accommodating. I was unable to get back for the 12pm appointment so Mike moved some things around to fit me in later the same day. He was very professional and knowledgeable too.
We had a service to measure the kitchen at 11:30 on a monday morning.
M Rawlinson was very polite and proffesional.
We were due to have two replacement doors delivered by Yodel. One was delivered, the other Yodel did not deliver and now cannot find...yet. Customer services at Wren were very helpful, and hopefully it will be rectified.
Spoke to Bethany this afternoon she was extremely helpful and very quick to sort out the issue I had phoned for. She was polite and friendly and is an asset to Wren Customer Service Team. Thank you.
Samuel was fantastic in helping me order a few extra parts for my Wren kitchen. He was super helpful and knowledgable.
I had R. Broomfield to do my kitchen survey. I got a phone call before hand with a precise time of arrival. He was very polite, and respectful of my home. A good start to my renovation journey with Wren.
Very friendly and helpful team member Nicola. Sorted out an issue with a too large cupboard and a damaged door. Quick delivery arranged. Cannot fault the customer service. Thank you for your help.
This is our 3rd wren kitchen and will continue to purchase from you.
Andy was friendly and professional throughout the visit.
Had a little problem with our order and spoke to bethinie at customer care and couldn’t have been more pleased. She was amazing and sorted everything out so quickly very professional and amazing. Thank you so much
Darren Atkinson arrived exactly at the time he had stated in his text.
When he entered our home he immediately removed his shoes without being asked to.
Also he shook hands with us which is something that doesn't happen very often which was very polite.
Very knowledgeable and polite professional, would have no problem recommending Mr G.Bansal. Excellent representative for wren kitchens
Lovely chap came to measure up. Tricky room as it’s a curved space. Was very thorough and careful and really friendly and personable.

Besvarelse fra Wren Kitchens
M Rennolds was very friendly and helpful answering our questions and concerns about the work. Conducted his job without any disruptions to our day. Very professional and respectful.

Besvarelse fra Wren Kitchens
A score of 1 is pushing it. Avoid Wren. Worktops arrived not matching sample in store and we were basically told to accept that. We offered wren 2 resolution offers including choosing an alternative worktop keeping the business with wren or removing the worktops from the order. They informed they couldn’t do any of these and offered a discounted purchase if a 2nd!!! Disgusting. Avoid.

Besvarelse fra Wren Kitchens
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.