Some good, some bad !! Salesman at Cribbs Bristol (Joel) was excellent and helpful in all respects Delivery from warehouse was not good with 8 items delivered in wrong colour. When replacements wer... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Some good, some bad !! Salesman at Cribbs Bristol (Joel) was excellent and helpful in all respects Delivery from warehouse was not good with 8 items delivered in wrong colour. When replacements wer... Se mere
Virksomheden har svaret
Malcolm McCarthy came to take the measurements for our new rooms , and his service was excellent. He was professional, friendly, and very thorough, making sure every measurement was accurate. He expla... Se mere
Virksomheden har svaret
Jon Griffiths measured our kitchen and was fantastic. Jon text us a time early in the morning so we could plan our day and he arrived on time. He was friendly and professional, offering advice and hel... Se mere
Virksomheden har svaret
I rang this afternoon to sort out an issue with an appliance door. Bethanie was absolutely fantastic at helping us sort this out efficiently and without any problem. She listened, reassured and... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good experience in the showroom but it went downhill from there. The majority of my items were damaged inside the boxes despite the box being undamaged. Went to the showroom on the friday to get it rectified as soon as I realised. I was informed there’s not much the showroom can do apart from contact HQ who were closed over the weekend and at 1730 which is ridiculous for those who work office hours. I was then told they could not get me the replacement parts until over a week later despite I had arranged for fitting to be done the following Saturday. They would not even send me the pre built units for the inconvenience caused and hardly an apology. They gave me some compensation which they said was towards fitting costs but then refused to give any money off the actual product. On the phone the gentleman kept sighing when I explained the issues and couldn’t care less about customer satisfaction.
Their quality control is clearly poor for over half my carcasses to be damaged and have residue on them. Waiting nearly 2 weeks for a replacement is far from ideal when they advertise themselves as high quality and #1 in the UK.
I would advice avoiding Wren for kitchens after this experience.
The attention to detail and efficiency.
I’ve had a surveyor out a few times due to amendments being made as the place was being plastered. Each time it has been a pleasant and straightforward experience. R Barkley was my surveyor.
Friendly, professional service from the delivery crew and great efficiency with unloading.
Very friendly and helpful
S Heggie - couldn't have been more pleasant.
Kept me up to date with arrival time.
Was efficiant and explained things well
O Firouzia polite, prompt and great service.
Jordan was very friendly and professional and satisfactorily resolved the issue for us.
Service was exceptional and Craig couldn’t have been better. Very professional and really appreciate the flexibility on appointment times.
A very professional, polite, understanding and kind approach given by Amanda.
Daren was really friendly and knowledgeable.
Extremely courteous, quick and efficient.
Very polite and respectful of the property.

Besvarelse fra Wren Kitchens
Jordan was friendly and very professional
Really patient service really excellent was speaking to Samual he was very helpful very pleased
Firouzia came today to our house to do the measure for the new kitchen,wardrobes and floor. Very pleased with his professionalism.
Well done to all for the support. Really appreciate

Besvarelse fra Wren Kitchens
Really good service, polite and professional. A Afzal

Besvarelse fra Wren Kitchens
Kay was very helpful and personable and dealt with our query with understanding and professionalism. He resolved our issue promptly and in full. 5* customer service, thanks Kay!

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Besvarelse fra Wren Kitchens
We had a problem with how the sink, that we initially agreed to looked in reality, once the kitchen was fitted. We wanted to replace it but the sink we preferred at Wren was not in stock. We bought another sink elsewhere and Wren’s kind customer service gentleman organised a refund for the returned sink.

Besvarelse fra Wren Kitchens
Friendly and professional service and great communication. Great experience overall.

Besvarelse fra Wren Kitchens
Paul was great even measured up for an extra unit we hadn’t originally asked for. Explained everything and next steps.

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Wren are always very helpful. Their staff are friendly and professional. I have used Wren previously to fit a kitchen in our main home and I am using Wren again to fit a kitchen and bedroom furniture in an annexe.

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Surveyor Simon Mellor was professional and most helpful.

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