We did not know how to see our kitchen as it is small and we were very lucky to have a fantastic knowledgeable assistant head of design help us, Busak Esenler help where to get the best out of small... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We did not know how to see our kitchen as it is small and we were very lucky to have a fantastic knowledgeable assistant head of design help us, Busak Esenler help where to get the best out of small... Se mere
Virksomheden har svaret
We were impressed with the delivery from Ben & John, and the two other crew members who joined them. They were polite, respectful and took care to stack the materials appropriately. They kept well wi... Se mere
Virksomheden har svaret
We purchased an Infinity Autograph Kitchen in Gloss White in August 2021 and it has now discoloured. We contacted Wren Customer Service and spoke to April. She was extremely friendly and helpful. A zo... Se mere
Virksomheden har svaret
Tom arrived in good time was very knowledgable and efficient! He answered any questions easily and gave some suggestions to help us make the right choices for our new kitchen. Having this experience... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Roy was great! He arrived early and was friendly and efficient.
Mark came to see us on time, very professional and helpful
Lots of measuring time slots available, easy to book. Michael arrived on time and was very polite and professional and got the job done quickly.

Besvarelse fra Wren Kitchens
Very happy with the service. Dona help me for everything. Very pleased with Dona. Great service.

Besvarelse fra Wren Kitchens
Micheal Herdman came and measured our existing space and took time to explain the process. Really nice bloke.

Besvarelse fra Wren Kitchens
Mark Rennolds the surveyor who attended is such a warm and friendly individual. He listen’s to understand what the customer’s needs and expectations are, I am really happy, I had such a fantastic guy come around for the measurements.

Besvarelse fra Wren Kitchens
Paul was very helpful and very friendly

Besvarelse fra Wren Kitchens
Today we were visited by Wren to measure up for our new kitchen. We were really impressed with Lee Albrow who was very efficient and knowledgable. He answered all our questions and was able to produce an accurate plan of our kitchen.

Besvarelse fra Wren Kitchens
Tim did a fantastic job with the measurements for my kitchen. He was professional, friendly and really thorough, making sure everything was accurate. Would definitely recommend Tim for a great service!

Besvarelse fra Wren Kitchens
Mark Rennolds was lovely and friendly. He came on time and was very quick with the measurements. He communicated well and ensured we knew what was happening. Lovely from wren😊

Besvarelse fra Wren Kitchens
Great experience, Mike McCarthy called on the day to confirm a more accurate appointment time and then arrived promptly. Very friendly and efficient. Would highly recommend.

Besvarelse fra Wren Kitchens
Lovely
Experience -
Was really though , helpful personable and professional.
Excited to have my wardrobes now.

Besvarelse fra Wren Kitchens
Professional and kind and polite, just general all round good egg. Mark Reynolds was lovely and made the appointment easy.

Besvarelse fra Wren Kitchens
Very professional
Came in did the job
No fuss
Polite
Informative

Besvarelse fra Wren Kitchens
G Jepson was prompt and professional and friendly. He was very thorough spending time making sure measurements were correct.

Besvarelse fra Wren Kitchens
Friendly manner and efficient. Answered our questions clearly and advised us on issues we had. A Hadnum did a great job and provided an excellent service!

Besvarelse fra Wren Kitchens
My wife and I visited the showroom, sat with the designer and agreed our dream kitchen at a cost of just under £20,000. We specifically requested one worktop to be larger than normal so that the freestanding appliances would be level with the worktop I.e. not stick out.
The installers came and we left them to it.
Once they had fitted the units, we noticed that the worktop was shorter than what we ordered. Meaning the appliances would stick out.
When we investigated with the installer and wren, it turns out out that they admitted there was a computer error and they had not sent the right panels to fit the worktop and no instructions had been given to the installer.
They did say they could put right but that would mean a delays I.e. order new parts, rip out the incorrect units, delay the worktop installation and the tiling.
My wife and I are currently caring for a terminal ill relative so we could not put up with delays and additional stress so we said carry on and we will discuss a compensation payment when everything finished.
I would point out that the designer was not apologetic or showed no signs of empathy at all.
We put in a claim for compensation, for the stress, inconvenience but mainly the disappointment at not receiving our dream kitchen, all due to there admitted error.
Today they offered … £67.00!
An absolute joke. It would have cost them ten times as much just to put the work right, let alone the stress and inconvenience it would have caused us.
Scrutinise the delivery when it comes, clarify every small point with your installer, do not expect any empathy should things go wrong.
Very disappointed …. Needlessly to say … offer not accepted!
A note for people in similar positions … if you purchase on credit, you can ask the finance company to freeze the payments and ask them to pursue with Wren. This is because Wren are in breach of Consumer Rights Act 2015.
Will keep this post updated with developments.

Besvarelse fra Wren Kitchens
L Albrow was prompt (even on a Bank holiday) courteous, professional and completed his measuring up with minimal intrusion.

Besvarelse fra Wren Kitchens
Had my bedroom measured today with a A Hadnum he was very professional, explained the procedure asked some questions around what we also wanted in the bedroom.

Besvarelse fra Wren Kitchens
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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