Makes sure you get absolutely no where. So many bonuses mainly empty, no build no nothing. £1,50 bonus on (fishing Christmas pots of gold) = 14 out of 15 empty. Every bonus on (captain cod) made su... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having read the reviews on here I was concerned after winning 1600 I verified my account and received my winnings in less than 24hours the chat team put me as ease , lovely team . I tried my luck agai... Se mere
Virksomheden har svaret
Happy with the site at the moment one of the good ones. This my partner's site and shes had a few wins but not withdrawn up until yesterday... Withdrawal has not yet been processed yet been 12 hours n... Se mere
Virksomheden har svaret
I need support with a welcome bonus on an online bingo room. I deposited with the wrong code and I couldn't redeem my welcome bonus as a new customer. Mada from live chat sorted this for me in a fast... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Wink Bingo is one of the pioneers of Online bingo in the UK, on the past 7 years, Wink Bingo gave away millions of pounds in prizes.
Kontaktoplysninger
4,0
God
688 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
So helpful and understanding and a…
So helpful and understanding and a great service
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi Natalie,
We're happy to hear that you found the interaction with us an enjoyable one!
Our goal is to resolve all issues in a timely manner so we can better your experience on our site, and seeing the results is the best outcome we could've hoped for.
Thank you for the great review and for any other queries or questions you can always reach us!
We are always here to help you, Natalie!
Warm regards
Wink Bingo Team
Absolutely rubbish and a bit of a scam
Absolutely rubbish and a bit of a scam. You deposit your money get your bonus and free spins. If you withdraw your winnings they take your bonus so I carried on playing. Then you can’t use your bonus for bingo anymore so I used my bonus on the slots. If you win on the slots the winnings are added to your bonus money so you are not technically winning because you can’t withdraw it.
Hope that made sense. There are definitely better sites than this one and I’ll stick to them.
20. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hello Linda,
Thank you for your feedback. Our bonus and withdrawal policies are designed to be clear, but we understand they may not suit everyone's preferences. When you withdraw your winnings, the bonus is forfeited as per our terms. Our bonuses are also designed to transform into real funds once the wagering requirement has been met.
We offer flexibility in using bonuses across different games, though we recognize this might not meet all expectations. Your input is valuable, and we'll consider it for future improvements.
We have reached out to you via the Trustpilot form to further assist and provide clarity regarding our bonuses.
Kind regards,
Wink Bingo Team
nascisa the agent went above and beyond…
nascisa the agent went above and beyond to assist in a mistake I’d make and the agent understood and even gave me an alternative as the promo I tried to use was expired. Thank you so much
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hello,
Thank you for the time and kind words offered regarding your interaction with us and our agent!
It's always great when we see that we managed to offer you the high level of service and quality we strive to provide every time. Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future.
Warm regards,
Wink Bingo Team
Denisa
Denisa, was very helpful, polite and friendly. And solved my query very quickly.
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi Amy,
Thank you very much for sharing your experience with us! We're so glad to hear that our support agent was able to help you and solve your query to your satisfaction.
At Wink Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing Wink Bingo, and we look forward to seeing you again soon!
Best regards,
The Wink Bingo Team
Was very understanding and explained…
Was very understanding and explained why and reasoned with you
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi there, Kieran!
Thank you very much for taking the time to share your thoughts on your recent experience with us. We are delighted to hear that Sabrina ensured you had a great time with us!
At Wink Bingo, we take pride in offering our players a fun and engaging gaming environment, and we're thrilled that we were able to provide you with an enjoyable experience. Your positive review is a testament to the hard work and dedication of our team.
We hope to have the opportunity to welcome you back to our site soon for more thrilling games and chances to win. Thank you again for your feedback and for choosing Wink Bingo as your gaming destination.
Kindest regards,
Wink Bingo Team
My issue was resolved quickly
My issue was resolved quickly. A marketing/promotion error
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi there!
Thank you for sharing your feedback with us! We’re glad to know you received the support you needed through live chat. It’s always wonderful to hear from happy customers, and your kind words mean so much to us.
We hope you continue to enjoy everything our website has to offer, and we look forward to providing you with even more excitement and entertainment in the future.
Thanks once again for your review!
Best regards,
Wink Bingo team.
Quick and efficient service from Narcisa O
Narcisa O sorted my issue very quickly and efficiently.
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hello Judi,
Thank you so much for taking the time to share your review of our slots and bingo games at Wink Bingo! We're thrilled to hear that you had a fun and enjoyable experience playing with us.
Our team is dedicated to creating a great gaming environment for our players, and your kind feedback truly means a lot. It’s always a pleasure to hear from happy players like you.
We really appreciate your support and look forward to welcoming you back soon for more exciting games!
Warm regards,
The Wink Bingo Team
Besvarelse fra Wink Bingo
Hi there, Julie!
We would like to take a moment to express our gratitude for the outstanding review you provided of our support team colleague. It's always great to hear from happy customers, and we are thrilled that you enjoyed playing with us!
Our team is committed to delivering top-quality games, exceptional support when needed, and an unforgettable gaming experience. Your positive feedback is a testament to their dedication and hard work. We are grateful for your kind words and for choosing to play with us.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thanks again for your review!
Kindest regards,
The Wink Bingo Team
Awfull sight I won 7000 pounds on here…
Awfull sight I won 7000 pounds on here over a week ago and had to send innloads of information to verify my account ,which I have done and still after 5 days not verified and no withdrawal processed yet ,everything contact still just say waiting on higher up to verify my account absolute joke ,quick to take my money with out verifying but then don't seem to want to pay out
2. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi Brandon,
We apologise for any inconvenience our verification process may have caused you. As a responsible and reputable operator in our industry, we are obliged to conduct regulatory checks to verify our customers' details at various stages of their engagement with us.
These checks involve requesting certain documents that meet both our internal standards and regulatory requirements. This allows us to maintain a safe and fair gaming environment for all our customers.
We would be more than happy to look into your case and work towards a swift resolution. We’ve contacted you privately through the Trustpilot 'Request Information' tool to gather additional details. Thank you for your understanding and cooperation.
Warm Regards,
Wink Bingo
Wink youre the best
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi Maxine,
We wanted to take a moment to thank you for your amazing review of our slots and bingo games. It's always great to hear from happy customers, and we are thrilled that you enjoyed playing with us!
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thanks again for your review!
Warm regards,
Wink Bingo
sofantasticrted the proplem within 3 minutes.
sorted the proplem within 3 minutes.
6. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi Terina,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
At Wink Bingo, we strive to provide our players with the best possible experience, and your positive feedback means a lot to us.
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Warm regards,
Wink Bingo
Denisa M really helped me out
Denisa M really helped me out, very polite and helpful. Having the best time
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi Emma,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing Wink Bingo, and we look forward to seeing you again soon!
Best regards,
The Wink Bingo Team
Mada was extremely helpful & very polite. Lovely speaking with her
Mada was extremely helpful &
27. april 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi Sue,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing Wink Bingo and we look forward to seeing you again soon!
Best regards,
The Wink Bingo Team
Played for over a year only putting £10…
Played for over a year only putting £10 on per day ! Finally won £100 they closed the account ? Seems this is a regular occurrence no emails or explanation
Very annoying
13. februar 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hello Julia,
Thank you for taking the time to share your experience. We take all feedback seriously and are committed to ensuring a fair and responsible environment for all users.
Please note that account reviews are carried out in line with our internal policies, which are designed to uphold compliance and safeguard the integrity of our platform. While we cannot comment on individual cases publicly, we encourage you to reach out through official support channels should you wish to seek further clarification.
We appreciate your understanding and regret any inconvenience caused.
Kind regards,
Wink Bingo Team
Chloe c
Chloe c, was extremely helpful and guided me through my experience.
16. april 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi Vicky,
Thank you for taking the time to share your thoughts with us! We're so glad our team could help you out!
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Thank you again for choosing to play with us.
Warm regards,
Wink Bingo
I rate 5 stars due to chat person was…
I rate 5 stars due to chat person was very helpful and very nice and explained everything. Thank you.
11. april 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi there, Angela!
Thank you very much for taking the time to share your thoughts on your recent experience with our support colleagues. We are delighted to hear that you have received a great level of service and a prompt solution to your problem.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thank you again for your feedback and for choosing Wink Bingo as your gaming destination.
Warm Regards,
Wink Bingo Team.
Closed account and not gave me my winnings
Finally won a fair bit of money , wake up this morning and my accounts closed.
No idea how to sort it out either.
8. april 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi there, Teresa!
We're sorry to hear that your time on our site hasn't been as pleasurable as anticipated, and if you've experienced any inconvenience.
We would be more than happy to investigate your case and seek a speedy resolution. To that end, we have reached out to you privately to request additional details.
Yours Sincerely,
Wink Bingo Team.
Won £180 and suddenly account closed…
Won £180 and suddenly account closed checked with gambling commission to be told they can’t do this as if you withdraw before any emails from wink they have to honour withdrawal
8. april 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hello Carl,
We apologize if you have experienced any inconvenience as a result of our verification process. As a conscientious and esteemed operator in our industry, it is essential for us to perform regulatory checks at various intervals to verify our customers' details.
These checks involve collecting documents that align with both our in-house policies and regulatory obligations, ultimately fostering a secure and equitable gaming atmosphere for all our customers. We understand that this may cause some inconvenience, but we stand by its necessity in promoting a responsible gaming experience.
We would be more than happy to investigate your case and seek a speedy resolution. To that end, we have reached out to you via the Trustpilot form to request additional details.
Warm regards,
Wink Bingo Team
Claudia A was amazing helping me with…
Claudia A was amazing helping me with my bonus
5. april 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hello Louise,
Thank you so much for sharing your feedback with us! We truly appreciate the time and thought you put into it!
At Wink Bingo, we are dedicated to providing top-notch quality and service because we want all our players to have the most enjoyable experience while playing with us.
Thanks once again for your review, and we hope you have even more fun moments enjoying all the games and prizes we have in store for you!
Best wishes,
Wink Bingo Team
Sabrina helped me out when I entered…
Sabrina helped me out when I entered wrong promo code by mistake, excellent service.
23. marts 2025
Uopfordret anmeldelse
Besvarelse fra Wink Bingo
Hi Alison,
Thank you very much for taking the time to share your thoughts on your recent experience at Wink Bingo. We are delighted to hear that Sabrina ensured you had a great time with us!
At Wink Bingo, we take pride in offering our players a fun and engaging gaming environment, and we're thrilled that we were able to provide you with an enjoyable experience. Your positive review is a testament to the hard work and dedication of our team.
We hope to have the opportunity to welcome you back to our site soon for more thrilling games and chances to win. Thank you again for your feedback and for choosing Wink Bingo as your gaming destination.
Kindest regards,
Wink Bingo
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.