Wickes - Tamworth Anmeldelser 61

Hi just a little review about Nat heart of gold really helpful 5 star review

As first time homeowners, this was our first time doing any significant renovation work and we're really grateful to Joanne for making the whole process feel so much easier (Thank you!!)
We had a home consultation, where she was able to understand exactly what we were thinking and discuss different options with us. She expertly guided us through what to expect every step of the way, and answered even the silliest questions with a friendly response. Our new bathroom has just been installed and we're really happy with the final result. We'll definitely be happy to reach out to Joanne again for future work.

Excellent customer service from Wickes, Wilnecote, Tamworth. I had an issue with some paint, the staff were all helpful and obliging, resolving the problem without any problem or fuss. Highly recommend.

Hi, I popped into the wilnecote branch in tamworth staffs today. I was served by Jake. He was so very patient and kind.
I only wanted some staples, for my staple gun... borrowed from my father in law. Jake helped me to load the staple gun, and informed me of different strengths for purposes. He deserves recognition. X ❤️

Excellent service very pleased with the design of our kitchen and how Jo who dealt with us and designed the kitchen explained everything we couldn't have asked for anything better my wife and I are very pleased

Jo the design consultant at Tamworth was extremely helpful She helped me design both bathroom and kitchen , giving ideas of colours to choose for tiles , work surfaces etc. Even when I changed my mind on different things she was very accommodating and made sure everything was how I wanted
Can’t wait for the finished rooms
Thankyou Jo

Staff are always polite and offer really good customer service.

Evan was really helpful today in working out how much flooring we needed and also loaded it onto the trolley for us .

Excellent service.

I would like to share my appreciation for Zack Reid from the Wickes Tamworth branch. He designed our kitchen with great professionalism and attention to detail. Zack was extremely helpful throughout the entire process and supported us in choosing and purchasing all the appliances we needed.

He was always respectful, patient, and genuinely committed to making sure everything was perfect. We are very grateful for his excellent service and highly recommend him to anyone looking for a smooth and pleasant experience.

I came in late on a Saturday , expecting to just get some ideas on my new kitchen .

Evan took the time to understand what I wanted and even quoted us that evening so we had an idea of what price range we could afford. We will be booking back in for a design once we have the keys!

I needed help in choosing the right type of paint for my bathroom walls and was helped by Keli who suggested I go for a bathroom specific paint which would withstand the environment better than just standard paint. I found the store well organised and well laid out and even picked up some paint rollers whilst I was there.

Friendly staff all round chatty and helpful what more could you wish for in a service !! Top marks to all inc George

Natalie at Wickes Tamworth has been amazing today! We had an issue with a wall tile delivery and received several different shades / batch numbers. Natalie rung round other stores to source more tiles with the same code, she went out of her way to resolve our issue. She helped with a discount code & gift voucher which wouldn’t work, along with other staff members. Brilliant customer service and wouldn’t hesitate to recommend the Tamworth store and Natalie, an excellent member of staff and a credit to Wickes!

Did even turn up after waiting in not a good service

Nat was fantastic. She helped me out with a couple of queries and was more than happy to help. Nat promised that she would phone me to advise that stock was in store for me to collect. A promise kept. Anytime I'm in store Nat goes above and beyond. You are a star!

Excellent store, really friendly and helpful staff, served by Nat today and she was very good in helping me get a trade account set up. Everything is easy to find and competitively priced. Wickes is always my first choice when in need of DIY supplies.

Natalie was a great help in my in store purchase of display item and went the extra mile to load into our car. Extremely professional and service oriented. Thank you

Natalie at the Tamworth store is amazing. I went in really stressed as a few items were missing from the kitchen I had delivered. With it being a Sunday I couldn’t get in contact with anyone to sort the issue and felt lied to by people that I discussed the issues with yesterday, but I needed the issue sorting as the kitchen fitter was finishing the same day and to call him back would have meant I had to pay another days wage. Natalie then went above and beyond to help me sort it and then stayed with me to help me find the other bits that I needed to purchase. I have never experienced this kind of customer service at Wickes and will definitely be returning. Natalie is a credit to the team and seriously needs a pay rise. Whilst I was also with Natalie, other customers were also coming over to thank Natalie for her help so I knew I was in great hands.

Tom supported is with finding attachments for a garden gate. He then wiped it down as it was dirty. Excellent customer service

Zack Reid at Tamworth store was great throughout our kitchen design process. We explained what we needed and what we liked. After coming out to measure up we met up again to see our design. He gave some really helpful suggestions about the units and worktops saving us quite a lot. He pointed out some good deals on an oven and induction hob which we were also able
to take advantage of.
Zack was open about costs and ensured we were very clear on what would be included and what wasn't. He explained what would happen next and so are looking forward to our fitter contacting us shortly.
In addition Zack designed another kitchen at another property 12 years ago and we have been very pleased with that one too!
A very friendly, helpful designer.