Melinda! And manager Sara. Between them they were both always keen to help and most importantly were patient, in spite of being busy and in the face of my plodding enquiries. I've recently put u... Se mere
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Se, hvad kunderne siger
Exceptional service from Simon Whitaker (Swindon sore) was with us throughout our kitchen renovation from planning to queries and problems. You'll always have a few things go wrong when ordering a wh... Se mere
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I rang my Swindon store to check if what I wanted was in stock as it's a 20 minute drive from where I live. I spoke to Melinda who was extremely helpful. She found what I was looking for, confirmed it... Se mere
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Tried returning a door frame to Swindon branch. Packaging was damaged but exactly as supplied by another Wickes. They refused to take it back even though it was clear so see that the product was intac... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Wickes - Swindon
Skrevet af virksomheden
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktoplysninger
57 Gipsy Lane, Swindon, Wiltshire, SN2 8DH, Storbritannien
- +441793610701
4,8
Fremragende
297 anmeldelser
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Amazing staff
I went in need several items and not a clue where anthing was, i found a member of staff named nathan, he seemed like he was only young but he was incredibly helpful and showed me where all the items i wanted where. His customer service was amazing and i can’t thank him enough
29. april 2025
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Besvarelse fra Wickes - Swindon
Hey there, thanks for your five-star review, and I'm glad you enjoyed the service from Nathan in our Swindon store! - Dylan
Oliver had a great attitude and helped…
Oliver had a great attitude and helped me carry some timber to My car
28. april 2025
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Besvarelse fra Wickes - Swindon
We're thrilled to hear about Oliver's positive attitude and helpfulness. It's wonderful to know that our team members are going above and beyond to provide excellent customer service. TW
Friendly & helpful service.
Click & collect at Swindon Extra… ready within 30 mins. Thanks Oliver for friendly service & help with getting everything out to the car 😎👍
26. april 2025
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Besvarelse fra Wickes - Swindon
Hey Jenny, thanks for your five-star review, and I'm glad Oliver was able to help with your click and collect order. - Dylan
Oliver at Swindon absolutely brilliant…
Oliver at Swindon absolutely brilliant patient gave great advice so helpful dont lose him, thanks Oliver!
19. april 2025
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Besvarelse fra Wickes - Swindon
Hey Ant, thank you for your positive feedback and I'm glad you enjoyed the service from Oliver in our Swindon store! - Dylan
Went in to buy some Jeyes fluid
Went in to buy some Jeyes fluid, asked an "assistant" where it was and he replied "best guess it's over there by end of paints somewhere". Needless to say as about as helpful as a chocolate tea pot. Needless to say I bought from a different retailer.
29. marts 2025
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Besvarelse fra Wickes - Swindon
Hi Frankie, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH
Tony at Wickes Swindon excellent service
Tony at Wickes Swindon today made our day. It is very rare nowadays to find people in stores who are so eager to help and go out if the way to make it a pleasant experience. Well done Wickes for having such a dedicated person in your store.
11. april 2025
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Besvarelse fra Wickes - Swindon
Hey there, thanks for your five-star review, and I'm glad you enjoyed the service from Tony in our Swindon store! - Dylan
Helpful Staff
A staff member named Morris lifted 3 bags of compost and put them in my car boot. He was also very helpful and polite.
31. marts 2025
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Besvarelse fra Wickes - Swindon
We're delighted to hear about your positive experience. It's wonderful to know that our staff member went above and beyond to assist you. We appreciate your kind words and will share your feedback with the team. - AF
Fantastic service and friendly
Mel always goes above and beyond to help, friendly and always has a service with a smile.
31. marts 2025
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Besvarelse fra Wickes - Swindon
Hi Marcus, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Melinda was help kind and polite
Melinda was help kind and polite
31. marts 2025
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Besvarelse fra Wickes - Swindon
Hi Chris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Melinda in our store and that they provided you with useful advice. -AH
I found everything I needed
I found everything I needed. Melinda on checkout was very friendly and helpful.
31. marts 2025
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Besvarelse fra Wickes - Swindon
Hi Wayne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Melinda was very helpful and very fun…
Melinda was very helpful and very fun to talk to, service was exceptionally great
31. marts 2025
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Besvarelse fra Wickes - Swindon
Hi Clyde, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Melinda in our store and that they provided you with useful advice. -AH
When you think you know what you want…
When you think you know what you want and then you see an expert !
When I first went to wicks swindon, the lady on the till was really helpful she made a note for someone to call. I recieved the call as promised , James came out to messure up he was really helpful , not pushy and he listened.
Follow up visit he showed me the plan ,me being me i changed my mind without frustration James changed the whole kitchen style . I know its people job but i really felt he was on my side trying to get what i wanted for best price
I found all the wicks staff in person or when I called helpful and James had so much time,helped me greatly and the patience he demonstarted as I chopped and changed my mind and plans
Thanks
21. marts 2025
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Besvarelse fra Wickes - Swindon
Thank you for your five-star review and for taking the time to share your experience. We're thrilled to hear that you found our Swindon store staff helpful and that James was so patient and accommodating throughout your kitchen design process. It's wonderful to know that he went above and beyond to help you achieve your dream kitchen within your budget. We're proud to have a team that is dedicated to providing exceptional customer service. - AF
Good service
Recently made some upgrades to my kitchen work tops. My DC was James Crouch from the swindon store.
James was very informative and helpful, would definitely use again. Good friendly service.
9. december 2024
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Besvarelse fra Wickes - Swindon
Hi Chris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Friendly and helpful staff
Friendly and helpful staff. Morris was extremely helpful and even loaded my car for me. I was very impressed overall.
30. marts 2025
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Besvarelse fra Wickes - Swindon
Hi Pam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Couldn’t fault the service we received…
Couldn’t fault the service we received from James who was our design consultant for our bathroom. He came up with the fantastic suggestions that we would never have thought of and was friendly and approachable throughout the design process. We wouldn’t hesitate to come back to him again for future projects. He’s a credit to your team!
21. februar 2025
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Besvarelse fra Wickes - Swindon
Hi Kirsty, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
impressed and extremely happy
I was very impressed and extremely happy with the service I got from Tony in the Swindon branch of wickes. He was incredibly helpful, polite and jolly. He helped me purchase a few bags of top soil that were torn. He bagged them into larger bags to avoid spillages in my car, he wheeled the trolley to the till and then onto my car. This was really appreciated as I am not that strong...he was chatty and polite as we talked along the way and I could see he was very customer focused. What Tony didn't know is that until meeting him. I was having really quite a bad day and his acts of kindness really helped turn my mood around.. thank you so much for all your help and for being you!
28. marts 2025
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Besvarelse fra Wickes - Swindon
Hey Karam, thanks for your five-star review, and I'm glad you enjoyed the service in our Swindon store from Tony! - Dylan
Great experience from start to finish
I can't thank the Wickes team at Swindon enough. Mark Mewett the design consultant has been a great help. I changed the plan at the last minute but Mark was able to accommodate my new request.
I have been fully supported throughout the whole process. As for my Kitchen installers, they where the best. Ljkitchens. Luke and Matt were brilliant. I have no hesitation recommending them.
Thank you to all involved.
27. marts 2025
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Besvarelse fra Wickes - Swindon
Hi Anne, We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were so pleased with the support you received from our design consultant and installation team. We strive to provide excellent service throughout the entire process, and your feedback is a testament to our team's dedication. We're glad you're happy with your new kitchen. - SF
Besvarelse fra Wickes - Swindon
Hey Colin, thanks for your five-star review, and I'm glad you enjoyed the service from Tony in our Swindon store! - Dylan
Once again morris you are a star helped…
Once again morris you are a star helped load the trolley and take and load the car for me what more could you ask for from the staff
25. marts 2025
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Besvarelse fra Wickes - Swindon
Hey Paul, thanks for your five-star review, and I'm glad you enjoyed the service from Morris in our Swindon store! - Dylan
Good service and help…
Good service and help from Charlotte and Melinda
Thank you
21. marts 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Swindon
Thank you for your kind words. We're so glad you had a positive experience with our team. - SW
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