I had bought a bathroom door handle and a sashlock latch. Unfortunately the latch lock had to be reversed to fit in my bathroom. I struggled to open the backcase so I returned to the store. The same m... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What an absolute breath of fresh air to be served by the super friendly and efficient Gemma. She really stands out from the 'norm' as genuinely wanting to make your day a little better and your exper... Se mere
Virksomheden har svaret
We are delighted with our new kitchen. From start to finish we have received a professional service. Firstly thanks to Shanel our design consultant for her help and guidance in not only pl... Se mere
Virksomheden har svaret
I say with all honesty, that I never leave reviews- untill now. I am a regular customer and I am frequently assisted and served by Gemma. She is helpful, friendly, conscientious- an excellent member... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Wickes - Martlesham Heath
Skrevet af virksomheden
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktoplysninger
Anson Road, Martlesham Heath, Ipswich, Ipswich, IP5 3RU, Storbritannien
- +441473200168
4,9
Fremragende
327 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service by Gemma
Went to Wickes to buy some flooring but only had a photo of the barcode. Gemma was really helpful in checking the product to make sure it was the right one I needed to buy.
Unfortunately the forklift wasn't working and the sheets were on a high shelf (just one of those things) so I couldn't buy but I did manage to get some bargains from the clearance bin so not a wasted trip!
23. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Alan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gemma in our store and that they provided you with useful advice. -AH
Ordered online , very efficient.
Ordered online ,ready within an hour.Collected promptly from a friendly, polite and efficient assistant name of Gemma.
18. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hey Robert, thanks for your positive feedback and I'm glad you enjoyed the click and collect service from Gemma in our Martlesham Heath store! - Dylan
Thank you to Gemma at Martlesham Heath…
Thank you to Gemma at Martlesham Heath who quickly helped me locate the item I wanted.
18. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi, Bruce. Thank you for taking the time to share your review with us. I'm delighted to see that, Gemma, was able to help locate the item you required. Thank you again for your kind feedback. - Scott H
Gemma on the tills at Martlesham branch…
Gemma on the tills at Martlesham branch is super helpful & friendly - thank you Gemma!
10. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi, Mandy. Thank you for taking the time to share your review with us. We're really pleased to see that Gemma was helpful and friendly during your visit to our Wickes store in Martlesham. Thanks again for your kind feedback. - Scott H
Gemma was loverly and friendly and help…
Gemma was loverly and friendly and help release money from my wallet! Carly was nice too and consoled me while i sobbed.
20. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi, Alan. Thank you for taking the time to share your review with us. We're happy to see that, Gemma and Carly were helpful and friendly during your visit. Thank you again for your valuable feedback. - Scott H
Much as I already enjoy my trips to…
Much as I already enjoy my trips to Wickes Martlesham Heath and the use of my trade card, my last few trips have been made even more pleasant being served by Gemma what an extremely happy friendly and helpful member of the staff she is. Is good to leave the store with a smile and feeling like a valued customer.
20. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Rick, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gemma in our store and that they provided you with useful advice. -AH
Gemma served me and her bright and…
Gemma served me and her bright and cheery persona is a great asset Wickes. A very good shopping experience
18. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gemma in our store and that they provided you with useful advice. -AH
“My shopping experience at Wickes…
“My shopping experience at Wickes Martlesham was excellent! always friendly staff and great customer support. I have been served by Gemma on several visits and Gemma is always cheery and polite and willing to help, Gemma is a credit to Wickes will definitely shop again!”
18. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Nigel,
We appreciate you taking the time to share your feedback. We're happy to hear that you find our staff friendly and receive great customer support. We're especially pleased that you find Gemma cheery, polite, and helpful.
-Ellysse
Carly was so helpful setting up my…
Carly was so helpful setting up my trade account she lovely thank you so much
10. juli 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Paul,
We're happy to hear Carly was helpful with setting up your trade account. We appreciate your feedback!
-Ellysse
I was served by Gemma at Martlesham…
I was served by Gemma at Martlesham Heath, very helpful and a warming experience, shame there are not more like her!
16. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gemma in our store and that they provided you with useful advice. -AH
What a joy to be served by the lovely…
What a joy to be served by the lovely Gemma, happy and bubbly so late in the day
16. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gemma in our store and that they provided you with useful advice. -AH
Perfect service by Becky.
Becky dealt with a return in less than 5 minutes and then spent a good while helping me choose the correct replacement. She was courteous, professional and is a great example of your sales force. Her exemplary service will ensure that I'll return to that particular store.
16. september 2025
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Besvarelse fra Wickes - Martlesham Heath
We appreciate you taking the time to leave us a five-star review! We're so glad to hear that you had such a positive experience with the return and replacement. We value your feedback and look forward to your return.
- PP
It is always a pleasure shopping at…
It is always a pleasure shopping at Wickes prices good and good stock
GEMMA is always very helpful she always brightens the day
Always a smile
9. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Michael,
We appreciate you sharing your feedback! We're happy you find our prices and stock good, and that Gemma is always helpful and brightens the day.
-Ellysse
Great Customer Service from Gemma
Popped in today to pick up some weedkiller. Served at checkout by Gemma who was really friendly and provided great customer service. Excellent 👍
11. september 2025
Besvarelse fra Wickes - Martlesham Heath
We're happy to hear that you had a positive experience during your visit! We appreciate your kind words regarding the service you received from Gemma. Thank you for your feedback. -AK
Peter at Wickes Martlesham Suffolk was…
Peter at Wickes Martlesham Suffolk was not only helpful but gave some great suggestions. I painted my ceiling white and was going to paint walls the same, Peter suggested Wickes Pure Cotton for the walls . I brought a large tub and had to go back to buy more to paint other rooms, i was so pleased will it. Thank you Peter
12. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Lisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Peter in our store and that they provided you with useful advice. -AH
Great Servie
Our click and collect was done and completed by Issac ! Great service and as soon as we arrived it was ready to be collected , great service with a smile ! 10/10 would come again from the great service !
12. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Saskia, thank you for taking the time to leave a review. We're happy to hear that our click and collect service met your expectations! It's great to know the service was ready and completed efficiently. We appreciate your kind words and hope to see you again. -LG
Great staff
Great staff in the Martlesham store! All Friendly and helpful, great shopping experience 🥰
1. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Abbi, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH
Professional staff
Excellent staff nothing was too much trouble to help
Gemma was first class helping me with a product!!
11. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi David,
We appreciate you taking the time to share your feedback. We're glad to hear you find the staff excellent and Gemma was able to help you with a product.
-Ellysse
Ease of finding the product and cheery service
Ease of finding the product I wanted - just by the door. Gemma on the till was cheery and friendly.
11. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Kevin, We're happy to hear that you found what you wanted easily. It is great to know that you had a friendly experience at the till. Thanks for your feedback. -LG
Very friendly staff
Very friendly staff, very kindly helped me find everything I needed. Thank you for your patience operation manager Matt
2. september 2025
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Besvarelse fra Wickes - Martlesham Heath
Hi Jill,
We appreciate you taking the time to leave us your feedback! We're happy to hear that Matt helped you find everything you needed.
-Ellysse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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