Went to the Maidstone branch and was helped by Jim - I'm not a professional or even an experianced DIYer but Jim helped me through with a smile. Made it a lot less stressful.
Virksomheden har svaret
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Se, hvad kunderne siger
Just wanted to give a big shoutout to Jim on the tills at Wickes Maidstone! He was so lovely, friendly and chatty, and genuinely made my day a little brighter. Such a kind and welcoming person, and it... Se mere
Virksomheden har svaret
Purchased a kitchen from Wickes and the service was amazing from start to finish. Abbie was there every step of the way and went above and beyond - she really couldn’t have been any more helpful if sh... Se mere
Virksomheden har svaret
Matt Nowotny was absolutely first class. Extremely knowledgeable, patient and efficient. Helped at every stage, went above and beyond, Thanks Matt the kitchen is great. Billy and Dandy.
Virksomheden har svaret
Virksomhedsoplysninger
Om Wickes - Maidstone
Skrevet af virksomheden
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktoplysninger
St Peters Street, Maidstone, Kent, ME16 0SN, Storbritannien
- +441622690346
4,8
Fremragende
270 anmeldelser
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Maidstone staff shout out
Just a quick thankyou to the team at Wickes Maidstone. Always polite, happy and friendly service normally with a smile.
6. maj 2026
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Besvarelse fra Wickes - Maidstone
Hi Phil, Thank you for your review regarding the team at our Maidstone store. We appreciate your business.
It's nice to be served by Jim
It's nice to be served by Jim. Always got a smile on his face
6. maj 2026
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Besvarelse fra Wickes - Maidstone
Hi Mr Robert Poots. We appreciate you sharing your positive experience with us. It's great to know you were served well and were happy with the service provided by Jim. - Sean
The staff at Wicks Maidstone have…
The staff at Wicks Maidstone have helped me on several occasions, great advice and help with all the diy I have been doing. Special thanks to Jim who took the time to chat today.
4. maj 2026
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Besvarelse fra Wickes - Maidstone
Hi Steve, Thanks for taking the time leaving your review. We're happy to hear that Jim and the staff at the Maidstone store was able to help you and give great advice on all your DIY projects you have been doing. Thanks again for the kind feedback. -JL
Stocked everything i needed at a…
Stocked everything i needed at a sensible price. Jim on the checkout was helpful and personable, low stress experience.
29. april 2026
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Besvarelse fra Wickes - Maidstone
Hi Ian, We appreciate you sharing your feedback. We are so glad to hear that we stocked everything you needed and that Jim provided a low-stress experience. - Sean
Urgent delivery required
I needed an urgent delivery of topsoil as I had been let down by an online supplier so visited Wickes in Maidstone. Luckily for me a lovely lady called Tracy was able to arrange a same day delivery which saved me a world of pain and she saved me money. Fantastic customer service from Wickes no more internet suppliers for me it’s Wickes every time
28. april 2026
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Besvarelse fra Wickes - Maidstone
We're so glad that Tracy could assist you with your urgent topsoil delivery and prevent further inconvenience. It's great to hear that our service met your needs and saved you money. We appreciate your positive feedback! -AK
Jim is great!
Fantastic experience at Wickes in Maidstone. Having done lots of research online, I realised I needed to speak to someone and called a couple of local companies as well as popping into my two closest DIY type stores. None could help, but one recommended Wickes. Called Wickes, spoke to a chap and he said "Jim's the man you need; he'll be in at twelve if you want to come and speak to him". I rocked up at 12:05, found Jim, and was not disappointed! Great to actually be able to get advice rather than coming up against staff who don't know what they're selling. Keep up the good work :)
9. marts 2026
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Besvarelse fra Wickes - Maidstone
Hi, we're happy to hear that you had a fantastic experience and received helpful advice from our team. We appreciate you taking the time to share your positive feedback about your visit to our store. We're glad our team could provide the expertise you needed! -LG
Jim was really helpful
Jim was really helpful, a lovely man, who kindly took my shopping out to my car for me.
They were mega heavy. Thank you
13. april 2026
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Besvarelse fra Wickes - Maidstone
We're happy to hear that you had such a positive experience. We appreciate your kind words about the assistance you received from Jim with your heavy shopping. Thank you! -AK
Matt was very experienced and…
Matt was very experienced and efficient, very thorough and extremely helpful , we are really looking forward to kitchen and bathroom installation
18. april 2026
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Besvarelse fra Wickes - Maidstone
Hi Sarah, We appreciate you taking the time to leave your review. We're happy to hear that you found Matt to be experienced, efficient, and helpful. We hope you enjoy your new kitchen and bathroom! -Summer M
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff - especially Jim on the till
15. april 2026
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Besvarelse fra Wickes - Maidstone
HI Marion, Thanks for taking the time leaving your review. We're happy to hear that Jim was able to help you and provide a range of knowledge. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL
Friendly, helpful staff.
During my recent visit I received help from a number of members of staff. They were all friendly and helpful, especially Jim, working at the till.
13. april 2026
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Besvarelse fra Wickes - Maidstone
Hi Peter, we're happy to hear that our team members were friendly and helpful during your visit. We appreciate you mentioning the positive assistance you received at the till. -LG
Jim on the till was so helpful and…
Jim on the till was so helpful and friendly - made us laugh which is great on an Easter Monday afternoon. A credit to Wickes :-)
6. april 2026
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Besvarelse fra Wickes - Maidstone
Hi Lynn, We appreciate you sharing your positive experience. We're so happy to hear that Jim was helpful and friendly, making your Easter Monday memorable! - Sean
Great design process
Saw Richard at the Maidstone store who was extremely helpful throughout the choosing and ordering process. He was professional with advice and transparency of costs including specialist costs.
After the home visit, we visited the store on three occasions as we changed minds on layout, units and colours. Each time Richard maintained being professional, helpful and patient !!
We look forward to this initial experience being carried forward to installation.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Maidstone
Hi Nicki, We appreciate you sharing your experience at the Maidstone store. We're happy to hear that Richard was helpful throughout your selection and ordering process, providing professional advice and cost transparency. We value your feedback regarding the multiple visits and are glad they remained patient. - Sean
Jim provided great service in the…
Jim provided great service in the Maidstone store
30. marts 2026
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Besvarelse fra Wickes - Maidstone
Hi Shane, Thank you for taking the time to share your feedback with us. It is great to hear that you were pleased with the service provided by Jim. -Summer M
Jim was an absolute star today
Jim was an absolute star today. Thoroughly recommend Wickes at Maidstone because of staff like Jim.
6. april 2026
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Besvarelse fra Wickes - Maidstone
Hi Tony, Thank you for taking the time to share your feedback with us. We are happy to hear that Jim was able to provide excellent customer service! -Summer M
A big thank you to Abbie our design…
A big thank you to Abbie our design expert, she was fantastic from start to finish, nothing was too much trouble. When we had to come in as we needed to change our sink she was super helpful. At the end when everything was done and it looked amazing we had a few returns as we didn’t need some excess tiles and flooring and she sorted the refund straight away no fuss. Made the experience so much easier and stress free! Really can’t praise Abbey enough!
9. marts 2026
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Besvarelse fra Wickes - Maidstone
Hi Samantha, We appreciate you sharing your experience. It's great to hear that our design expert Abbie was so helpful and made the process easier for you. We're happy she could assist with your changes and returns efficiently! -Summer M
Richard was professional and…
Richard was professional and knowledgeable about the product
we purchased. He was quietly efficient, patient and very helpful
25. marts 2026
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Besvarelse fra Wickes - Maidstone
Hi Jan,
It's great to know Richard was professional, knowledgeable, efficient, patient, and helpful. We appreciate you sharing your feedback with us. -Ellysse
Excellent service from start to finish
Excellent service from start to finish. From the initial consultation to the final installation I was kept up to date with the progress of the delivery of the kitchen units to the installation date.
9. marts 2026
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Besvarelse fra Wickes - Maidstone
Hi Linda.
We're happy to hear that you received excellent service throughout your kitchen project, from the consultation to the installation date. Thank you for your positive feedback!- PP
Wickes donated materials to our local charity
Wickes donated materials to our local charity as part of its Community Project initiative. This is of great help to small community groups like ours, and we are extremely grateful for the assistance.
13. marts 2026
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Besvarelse fra Wickes - Maidstone
Hi Brian, We appreciate you taking the time to share your feedback. We're happy to hear that our donation was helpful to your local charity as part of our Community Project initiative. - Sean
A big thank you to Samuel from Wickes…
A big thank you to Samuel from Wickes in Maidstone for being so helpful in arranging a number of items that they’ve kindly donated to us as part of our community project. 🌳
This generous support will make a real difference to our outdoor learning programme and will directly benefit our students. We’re incredibly grateful for your time, support, and commitment to the community—thank you again!
18. marts 2026
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Besvarelse fra Wickes - Maidstone
Hi Clare. Thanks for taking the time leaving your review. We are happy to hear that Samuel and the Maidstone branch was able to donate a number of items for your project making a difference to help the students learn new skills. Thanks again for the kind feedback. -JL
Wanted to purchase a New Kitchen and…
Wanted to purchase a New Kitchen and had the pleasure of dealing with Richard who came out and designed a kitchen within my budget. Communication was excellent and answered all the questions I had, I would certainly want him to design any future projects for me in the future and I will ask for him personally
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Maidstone
Hi Ian, Thanks for taking the time leaving your review. We're happy to hear that you had a positive experience with our designer, who created a kitchen design that met your budget and was able to answer any questions you had. Thanks again for the kind feedback. -JL
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