Wickes - Lichfield Anmeldelser 

We entered the store looking for bathroom storage and we were able to speak with Lynne Smith, who was very enthusiastic and came to our honeymoon the same afternoon to discuss options and draw up various scenarios for our small bathroom. Unfortunately Wickes do not install bathroom furniture without the need for plumbing but Lynne still took her time with us and advised that as soon as we found someone to do the installation we would be able to order and receive the goods at the pre-agreed price. If we had needed a plumbed bathroom install we would have chosen them as we were treated so well

Julie Evans was incredibly helpful throughout the process. She was friendly, professional, and made everything easy to understand. Excellent service from start to finish. Thank you!

An impressive and efficient process. Julie has been so helpful, reassuring and patient. I couldn't have had a better experience!

I purchased a kitchen through Wickes and would like to thank Lynne Smith for making the entire process so easy and stress-free, Lynne's approach, professionalism. and knowledge were second to none She took the time to understand my needs. offered helpful advice. and ensured everything ran smoothly from start to finish. Her friendly and approachable manner made a big difference. and I felt confident in every decision thanks to her guidance
Its rare to receive such excellent customer service. I wouldn't hesitate to recommend both Wickes and Lynne to others. Thank you again!

After several weeks of getting nowhere with customer services over damaged tins of paint ordered over the internet, a wonderful lady called bev at the Lichfield branch saved the day. It's always better to speak to someone face to face. Because of her I will still shop at Wickes, but maybe not online.

Went to Wickes in Lichfield to discuss a new kitchen with Julie, she was so supportive and informative, made me feel at ease and talked through the whole process and offered alternatives where needed. I can highly recommend speaking to Julie especially if like me you didnt know where to start.

Came into Lichfield store to discuss some additional work to our kitchen, Julie Evans did an amazing consultation and gave some excellent advice.

Really happy with our new kitchen, a massive "Thank you" to Lynn Smith, she was just amazing. We've changed our mind so many times and she was always there, very helpful, very patient and she gave us great advices and recommendations. Great service, we would definitely recommend Wickes and specially Lynn Smith.

Lynne has been very knowledgeable helping us choose our bathroom fittings.
Trying different options to see what they would look like.
We hope the fitters are as good at their job as she is at hers.

Julie in Lichfield gave us a brilliant design for our bathroom! Thank you for your help!

Julie has been excellent in guiding us through buying a bathroom

Excellent customer service, really helpful guidance and advice from Bev at the Lichfield store, and a friendly smile as always .

I visited your store today in Litchfield and I was really impressed with the service that I received. Sorry I can’t remember all the people that helped except for Bev. She was absolutely brilliant. Thank you so much.

Great customer service received from Jenny at the Lichfield store, helped me find the items in store and then ordered the paint that was not available on the shelf. Nothing was too much trouble, thank you

Last year we wanted to change a small box room adjoining a double bedroom into an en-suite. We found Lynne Smith at Wickes Lichfield to be so helpful. Lynne assisted in our choice of bathroom units, she was helpful, informative and very patient. Her computer aided drawings of the layout were great in choosing exactly what we wanted. Wickes advised us of proposed delivery dates/times and then delivered the selected items punctually.
We were so pleased with the ensuite, we have just had a downstairs wet room created, courtesy of Wickes and Lynne.
I have no hesitation in recommending them.

Really helpful, knew exactly what I needed and really friendly 5*

Bev at the store is an amazing help to the lads that come in. Can't do enough to help. Brilliant customer service

What a great serice we've had from julie at wickes litchfield, from the moment we sat down talked through designs, to the updates on delivery, the guys who delivered it were great and helpful,
I carried out the install and everything was there, it installed with no issues, and we couldt be more happy seeing our design come to life,
Thank you Julie and wickes

Julie at Wickes Lichfield designed us the most incredible kitchen. We came in with a vision, and she completely understood what we wanted while also suggesting thoughtful improvements and practical solutions — never in a pushy or upselling way.
She gave us time to consider our options, explained different possibilities clearly, and introduced ideas we didn’t even know we needed or wanted. We were open about our budget from the start, and Julie worked incredibly hard to create something that felt like our dream kitchen while keeping the overall cost, including fitting, considerably lower than we expected.
Of course, there were a couple of compromises due to practicality and budget, but the alternatives Julie showed us were never a million miles away from what we originally imagined — and in some cases were actually better.
The whole experience so far has been excellent. Julie is professional, knowledgeable, kind, and genuinely listens. We’re so excited to move forward with our dream kitchen and feel very lucky to have had it expertly designed by her.

Looked a several bathroom showrooms with no joy,they had to be complete room make overs. Then we meet Lynne Smith design Consultant, a breath of fresh air in customer service. Professional and happy you help with our needs, she understood our requirements. We left as new clients and very happy people.