We have recently had a kitchen from Wickes which we love. We initially had a rough design layout that we wanted and their designer Emily Cassidy gave us lots of help in getting it to fit with our kitc... Se mere
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As a novice at DIY I was worried about what I needed for a home improvement job. Sandy at the Derby store was incredible, she made me feel comfortable, listened to what I needed and explained how to u... Se mere
Virksomheden har svaret
We chose a Wickes paint to order kitchen as I wanted duck egg blue units and they offered this option. Reece Moore helped design the kitchen and put us in touch with Carl Hampton a Wickes approved k... Se mere
Virksomheden har svaret
I bought an oven from Wickes Derby and had a really positive experience. Chris and Bev were both very helpful and made everything straightforward from start to finish. Two other members of the team... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Wickes - Derby
Skrevet af virksomheden
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktoplysninger
806 London Road, Alvaston, Derbyshire, DE24 8WA, Storbritannien
- +441332754424
4,6
Fremragende
197 anmeldelser
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came into the derby store,not knowing…
came into the derby store,not knowing where anything was...
and seen nessa was very helpful indeed....
28. februar 2026
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Besvarelse fra Wickes - Derby
Hi Steve.
We're happy to hear that our team member was very helpful during your visit. We appreciate you taking the time to share your positive experience.- PP
We had an excellent experience at Wickes Derby
We had an excellent experience at Wickes thanks to Steve. He supported my mum and I through the process of choosing a new kitchen, and we honestly couldn’t have asked for better service.
We were working with a very tight schedule, and Steve went above and beyond. He took detailed measurements, created a thoughtful and practical plan, and patiently guided us through selecting the best kitchen options to suit our needs.
Nothing felt rushed, and no question was too small. His professionalism, patience, and genuine care made what could have been a stressful process feel smooth and manageable.
We are incredibly grateful for his dedication and would highly recommend both Steve and Wickes to anyone planning a new kitchen.
17. februar 2026
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Besvarelse fra Wickes - Derby
Hi, Rachael. Thank you for taking the time to share you review with us. We're really happy to see that your design consultant, Steve, provided an excellent design service from start to finish, going above and beyond to make the process and smooth as possible. Thank you again for your kind feedback. - Scott H
Kam was very helpful
Kam was very helpful, had excellent product knowledge and made my home delivery experience very easy.
16. februar 2026
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Besvarelse fra Wickes - Derby
Hi Patrick, Thank you for telling us how helpful our colleague Kam is in our Derby store. We are pleased that Kam made your home delivery a seamless transaction. - DG
We bought our kitchen from Reece at the…
We bought our kitchen from Reece at the Derby store, he was really helpful and guided us in our choice, and design. The whole process was extremely organised and efficient. Our fitter was Sean, his workmanship was excellent, we are very pleased with our completed kitchn
5. januar 2026
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Besvarelse fra Wickes - Derby
Hello Erica, thanks for your five-star review, and I'm glad you enjoyed the kitchen design and fitting service from Reece and Sean in our Derby store, enjoy your new space! - Dylan
Reece was excellent very informative…
Reece was excellent very informative and helpful we are excited for our in store meeting to pick our new bathroom and price up also he is making our bathroom disabled friendly for me !
24. januar 2026
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Besvarelse fra Wickes - Derby
Hi Sarah.
We appreciate you taking the time to leave us a review. We're happy to hear that you found Reece informative and helpful, and we look forward to your in-store meeting.- PP
Met 2 Very nice ladies KAM and Elly…
Met 2 Very nice ladies KAM and Elly VERY HELPFUL AND VERY KNOWLEDGEABLE
22. januar 2026
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Besvarelse fra Wickes - Derby
Hi Bryan, Thanks for taking the time leaving your review. We are happy to hear that Kam and Elly in your local Wickes store were very helpful and knowledgeable. Thanks again for the kind feedback. -JL
I came into store looking for a certain…
I came into store looking for a certain colour paint and a staff member, Nessa was extremely helpful.
19. januar 2026
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Besvarelse fra Wickes - Derby
Hi Courtney, we're glad you received such helpful assistance in finding the paint you needed. We appreciate you sharing your positive experience. -LG
Brought our kitchen from Reece at the…
Brought our kitchen from Reece at the Derby store really helped us with decision making on all unit and appliances and really went in to detail with the design.
Made us feel like we wasn’t pressured straight from the start.
1. oktober 2025
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Besvarelse fra Wickes - Derby
Hi Dale, Thanks for taking the time leaving your review. We are happy to hear that Reece was able to help design the kitchen you wanted and made it feel like an easy process from the start. Thanks again for the kind feedback. -JL
Dimitri was amazing
Dimitri was amazing, very knowledgeable about products, had great suggestions throughout and explained everything in simple terms.
10. januar 2026
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Besvarelse fra Wickes - Derby
Hi, Tim. Thank you for taking the time to share your experience with us. We are really pleased to see that Dimitri was knowledgeable and provided great suggestions throughout. Thank you again for your valuable feedback. - Scott H
Exceptional service
We went into wickes kitchen showroom and saw the kitchen we wanted. It was very easy and efficient to book an appointment. They came out and measured everything and asked us what we wanted. Very easy and very reasonable. Dmitry Mamajev at Derby was exceptionally professional and made ordering our kitchen a pleasure.
10. januar 2026
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Besvarelse fra Wickes - Derby
Hi, Loretta. Thank you for taking the time to share your review with us. We are delighted to see that your appointment was very easy and efficient and that Dmitry provided excellent customer service making ordering your new kitchen a pleasure. Thank you again for your valuable feedback. - Scott H
Awful service
Awful service, alot of issues left by the engineers and very poor response from wickes to rectify I have even emailed the ceo and nothing
6. januar 2026
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Besvarelse fra Wickes - Derby
Hi Dawn, Thanks for taking the time leaving your review. We are sorry to hear about the troubles you have had this is not the kind of service we aim to provide. I have sent a request for further information and we will have a look into this for you. -JL
Fantastic service and great experience
Well what a great experience. I nipped into Wickes Derby on Monday 29th December, having searched the internet for bathroom suppliers. I hadn't realised Wickes did bathrooms, but thought id have a look as the store isn't too far from home. I was greated by friendly staff who passed me onto Dmitri, one of the kitchen designers, he was super nice and knowledgeable. We designed the bathroom together, and it was so handy being able to look at the items I wanted within the store. I left with a quote and design, and was not pushed into ordering. I went back again this morning to check a few things and make a few adjustments. Nothing was too much trouble, all the staff were friendly and helpful. Ive ordered my bathroom and cant wait for it to arrive. I loved the fact i can pay interest free over 3 years, including the cost if the install. I also choose to order my floor tiles and towel rail separately as tge ones in store were not to my taste. Can highly recommend Wickes derby... keep up the good work.
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Derby
Hi Rebecca, Thank you for taking the time to share your experience. It is fantastic to hear that Dmitri and the staff in our Derby store were able to help you plan and design your dream bathroom, as well as that you were pleased with our finance plans. -SM
Nothing is too much trouble
I went to the Derby branch looking for a pretty obscure article. They were very patient with me and ensured I got the correct thing. I came away feeling really happy at the whole experience.
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Derby
Hi, Chris. Thank you for taking the time to share your review with us. We are really pleased to see that the staff in our Wickes store in Derby made sure you got the correct item you were looking for. Thank you again for your kind feedback. - Scott H
Really helpful staff
Called in to the Wickes Derby store last week, I had a query about bathroom fittings, and the staff member who assisted me was super helpful, and patient with all my questions!
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Derby
Hi, Bish. Thank you for taking the time to share your review with us. We are really pleased to see that the staff in store were able to help you with your query regarding bathroom fittings. Thank you again for your valuable feedback. - Scott H
Massive thanks to Steve and the team at…
Massive thanks to Steve and the team at Wickes Derby for helping me with my recent purchase of solar panels !
Great service , would 100% recommend!
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Derby
Hi, Liz. Thank you for taking the time to share your review with us. We are really pleased to see that, Steve and the staff at our Wickes store in Derby were able to help you with your purchase of solar panels. Thank you again for your kind feedback. - Scott H
Besvarelse fra Wickes - Derby
Hi Vald, Thanks for taking the time to leave your review. We are sorry to hear that you have had a negative experience with us this is not the kind of service we aim to provide at Wickes. I have sent a request for further information and we will look into this for you. Thanks again for taking the time leaving your review. -JL
Janette
I was worried about the upheaval of having a new kitchen fitted, but everything went smoothly. Thanks to Reece(kitchen designer) and especially to Sean( Parker kitchen and joinery specialists Ltd) who did a great job.
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Derby
We're happy to hear that your kitchen fitting went smoothly! We appreciate your positive feedback and are glad you had a great experience with Reece and Sean. Thanks for sharing, and we hope you enjoy your new kitchen for many years to come! -AK
Awful awful awful
Awful awful awful
Bathroom installation process was great up until the point I paid- after that it has been dreadful. Quite possibly the worst customer experience i have ever had.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Derby
Hi Paul, We are so sorry to learn of your experience. This is certainly not want we want our customers to feel. I am sending you a request for further information so that I can look into your complaint in more detail. Thanks DG
Always great customer service from Kam…
Always great customer service from Kam at the wickes store. She’s always more than helpful with all things from big to small and always happy to help :)
12. november 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Derby
Hi Maya,
We're happy to hear that you had a great experience and appreciate the helpful support you received in our store. Thank you for your positive feedback!- PP
Excellent customer service
We received outstanding customer service today from Emily, Design Consultant, at Wickes in Derby.
It’s great to see excellent customer service.
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Derby
Hi, Lisa. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Emily, at our Wickes store in Derby, provided an excellent design service. Thank you again for your kind feedback. - Scott H
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