Ordered items in store. Have requested to cancel them and refund. They only refunded to the store tills and not my card. Subsequently, I have been charged and they cannot refund without going back to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience from the start to finish on our kitchen from Wickes. Rupert was helpful, patient and meticulous in helping us design our kitchen throughout all of our meetings in store. Paul the kit... Se mere
Virksomheden har svaret
We are planning to install a new kitchen, and Elise Matthews came out to do the on-site survey. A few days later we went into the shop to see the design she prepared for us, and although we expect... Se mere
Virksomheden har svaret
Rachel approached me to ask if she could help when her colleagues hadn't bothered. Even though I only wanted advice about new doors rather than a whole kitchen she took the time, first to understand... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Wickes - Croydon
Skrevet af virksomheden
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktoplysninger
The Colonnades, Purley Way, Unit 5, Croydon, Surrey, CR0 4RQ, Storbritannien
- +442032510117
3,9
God
109 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I was served by Rachel Camilleri at…
I was served by Rachel Camilleri at Colonnades store. She was absolutely kind and helpful. Also managed to give some advise which helped me to choose my items.
11. juli 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Croydon
Hi Kuhan, Thank you for taking the time to leave your Trustpilot Review. We're glad to learn about your in-store experience and how pleased you are with the service Rachel provided. We do greatly appreciate your honest feedback and will be sure to pass this along to them. - FB
Ordered a complete bathroom…
Ordered a complete bathroom installation, 10 - 12 days estimated. Shower end panel did not fit so new one ordered of a smaller size. Been waiting over a week for it, the rest of the install was completed on 28th June, it’s now the 9th July and I still no delivery date and I can’t use the shower!!
Very poor service.
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Croydon
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
Wicks-go to local Purley/Croydon branch
Wicks, The Colonnades, Purley Way-excellent service from all staff with reasonable prices on everything. Special mention of Rachel Camilleri, kichens and bathrooms-answered all questions, attentive, focused, professional, added to making this branch probably the best go to Wicks Ive visited.
3. juli 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Croydon
Hi There, Thank you for taking the time to leave your Trustpilot Review. We're glad to learn about your In-store experience and the service you received from the staff, who were very helpful and made sure to answer all your questions. We're grateful for the feedback that you have given and will be sure to feed this back to the relevant team. - FB
Thank you Dennon!
Thank you so much to Dennon. I was having trouble with an order that I had paid for via PayPal and Dennon was really friendly and helpful. He found a way around the issue and got it sorted quickly which was such a massive help as I really needed the items asap! Thank you for making my day that bit easier and for being so friendly about it too!
1. juli 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Croydon
Hi, Miss Lewis. Thank you for taking the time to share your review. I'm really pleased to see that, Dennon, was able to help you with the issues you were having with your order. Thank you again for your kind feedback. - Scott H
Rachel camilleri
I pop in to pick up some bathroom taps
I took a look in the bathroom aisle with no joy.
then I saw someone seating at a desk in the showroom bathroom area.
and asked if she could help me
I showed a picture of the taps I wanted
then she found them on wickes website
so I could order them.
to be delivered.
we sorted out the delivery address plus the date for them
I tell you what she was such a lovely person an took the time out to help me and made me fill comfortable.
she needs to be recognised and a pay rise
because I be telling all my customers and friends if they need anything from croydon wickes go and see Rachel camilleri
totally amazing
kind regards pete dennett
27. juni 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Croydon
Hello Pete, thanks for your wonderful feedback, and I'm delighted to learn that Rachel was first class in our store to help you find and order the taps you required! - Dylan
Rachel camilleri was so helpful and…
Rachel camilleri was so helpful and kind .she spent time to explain everything i needed to know.
1. juni 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Croydon
Hello there. thank you for sharing your wonderful review and I'm glad Rachel was able to help you in store! - Dylan
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.