Kerry at the Chippenham store provided a great design for our kitchen. Andy the fitter was very professional, even though there were a couple of issues early on. The issues were due to the delay in d... Se mere
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Lokation
Skift lokationBumpers Way, Bumpers Farm, Unit 1, Chippenham Retail Park, Chippenham Wiltshire, SN14 6LH, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Kerri was very helpful with the design and planning of our kitchen. She visited our home to see what she had to plan for and then spent time with us at the Chippenham site to ensure we had everything... Se mere
Virksomheden har svaret
Wayne was friendly and explained everything on the home consultation. No pressure from him and all options given.
Virksomheden har svaret
Wickes kept in contact all throughout the installation of my kitchen. I found them very professional. Simon and the team from Red Dragon (Andy and Ben) were amazing. They made sure that the fitting w... Se mere
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Virksomhedsoplysninger
Om Wickes - Chippenham
Skrevet af virksomheden
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Skrevet af virksomheden
- Promise 1
Kontaktoplysninger
Bumpers Way, Bumpers Farm, Unit 1, Chippenham Retail Park, Chippenham, Wiltshire, SN14 6LH, Storbritannien
- +441249426600
4,5
Fremragende
59 anmeldelser
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Wayne was friendly and explained…
Wayne was friendly and explained everything on the home consultation. No pressure from him and all options given.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
We're so glad to hear that Wayne provided a helpful and pressure-free consultation, Steven! We appreciate your kind words! - Andrew
Great servic
Great servic, great management and staff are excellent!! Top stores.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Hani, Thanks for taking the time leaving your review. We're happy to hear that you had a great experience with our staff. Thanks again for the kind feedback. -JL
Spoke to Nathan regarding my kitchen…
Spoke to Nathan regarding my kitchen needs and was extremely helpful and knowledgeable and helped with all my queries and questions
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
We appreciate you sharing your feedback. We're so glad to hear that you found Nathan helpful and knowledgeable with your kitchen needs and queries. -AK
Planning a new kitchen
Kerri was very helpful with the design and planning of our kitchen. She visited our home to see what she had to plan for and then spent time with us at the Chippenham site to ensure we had everything we wanted for our new kitchen.
1. november 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Atworth Shaw & Whitley Parish, We appreciate you sharing your positive experience. We're happy to hear that the design and planning met your expectations with the home visit and time spent ensuring your needs were met. - Sean
Great easy service
I went to Wickes as they have a great offer on top soil at the moment.
The store was clean and tidy. Top soil was easy to find and a member of staff was more than happy to help me to the car.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Amy,
We're delighted to hear that you found our store clean and tidy and that our topsoil offer met your needs. We appreciate your positive feedback about our team member's assistance! -Ellysse
I went into store with a question…
I went into store with a question surrounding paints, the store manager Nathan was very hands on and helpful and was able to assist me with my question in addition I met another colleague called Daniel who was very efficient on the forklift as I needed patio slabs
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Joe,
We appreciate you taking the time to share your experience. It's wonderful to hear that Nathan and Daniel were helpful and efficient in assisting you with your questions and needs. -Ellysse
Popped in again & as always great…
Popped in again & as always great service & had exactly what I wanted.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Jim, We're happy to hear that you consistently have a great experience and find exactly what you are looking for. Thank you for your positive feedback! - Sean
Great service all round
Great service all round. Would use again, no issues A++++
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Ben, We appreciate your positive feedback and are so glad you were happy with our service! We look forward to your next visit. - Sean
Amazing service from the staff
28. april 2026
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Besvarelse fra Wickes - Chippenham
Hi Lewis,
It's wonderful to hear that you found the service from the staff amazing! We appreciate your kind feedback. -Ellysse
Went to wickes in Chippenham to start…
Went to wickes in Chippenham to start my garden project. Found some great products and had some great customer service. Will be shopping here again
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi James,
We're happy to hear that you found great products for your garden project and received excellent customer service while in store. We appreciate your kind feedback. -Ellysse
Kitchen Installation
Kerry at the Chippenham store provided a great design for our kitchen.
Andy the fitter was very professional, even though there were a couple of issues early on. The issues were due to the delay in delivering some of the kitchen items. Overall we are very happy with the final result.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Robert, We're pleased that the kitchen design met your needs and that the fitter was professional. We appreciate you bringing the delivery delays to our attention and, we apologise for any inconvenience this caused you. We hope you enjoy the final result. -LG
Poor coordination and service throughout
Edited to add: After receiving the comment below from asking for details, yet again they have not actually responded which mirrors the install experience.
We recently had a bathroom renovation project carried out through Wickes, complete disaster from start to finish mainly due to design errors and poor coordination and incomplete deliveries. The project was supposed to be complete within two weeks, but took over two months - with the collection of installation waste only being organised after having to serve notice under the Consumer Rights Act after being run around in circles for over three weeks, far outside of the quoted three to five days.
Overall quality is nothing special, sharp edges were present on the newly installed radiator and this was water under the bridge to the call centre.
Every step of the way Wickes did not offer any sense of apology or accountability for errors caused by themselves, instead the call centre was consistently rude and defensive.
After escalating complaints through their processes, they offer a meagre compensation deal which does not reflect the content of the complaint.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Jacob, We appreciate you sharing your experience. We're sorry to hear about the issues with your bathroom renovation, including design errors, poor coordination, and delayed waste collection. The extended project timeline and the condition of the radiator are not reflective of our standards. We'll review your feedback regarding the call center's conduct and the compensation offered, We have requested further information to have this looked into.- Sean
Tidy
Again, this store always provides! Went in to grab a few DIY bits, the store was so neat and tidy easy to find!!
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Callum, Thanks for taking the time leaving your review. We are happy to hear that your visit to your local Wickes store had everything you needed. Thanks again for the kind feedback. -JL
Spot on A+++ great service helpful with…
Spot on A+++ great service helpful with all my needs
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Andy, Thank you for your five-star review concerning the great customer service you received from our staff in our Chippenham store. Your review is much appreciated.
Service
Went to B&Q and couldn’t get out there quick enough… AGAIN. Staff are there to work for minimum wage and very miserable. Go to Wickes and it’s clear that everyone wants to not just work but to go that extra mile especially Hayley. Looked like she had a lot on her plate but that didn’t matter as her customer first mindset kicked in and helped me with a lot that I needed. Branch manager should be very proud. First class Wickes
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
We're happy to hear that you enjoyed your experience and that Hayley was so helpful. We appreciate you taking the time to share your positive feedback. -AK
Seriously poor customer service
Seriously poor customer service and a forthright sales assistant (Jan) pretending to be the Duty Manager because she has worked there for 18 years.
I requested a product and was informed that it was in stock before I made a special trip to collect the product (the sales assistant was advised of this). Unfortunately the sales assistant did not check the product correctly and when I arrived there we discovered that major parts of the product were missing. All they could do was provide a very insincere apology qualified by "what do you expect...." as if they had done nothing wrong.....!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
We appreciate you bringing this to our attention. We're sorry to hear about the poor service and the product issue you experienced during your visit. We'll look into this to prevent similar situations in the future. Thank you for your feedback. -AK
Needed quite a lot of materials…
Needed quite a lot of materials yesterday and Hayley and the staff were so helpful, nothing too much trouble and very polite
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Phil. We are pleased to learn that Hayley and the team at our Chippenham store were able to help you with all your materials. Your review will be passed on so thank you. - DG
Fantastic service
Fantastic service from Kerry Noyes in the Chippenham Kitchen Design team. She gave us a great experience, knew what we were looking in for in terms of design and layout and was very helpful in her approach and advice.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hi Paul Jim James, We appreciate you sharing your feedback. We're happy to hear that you had a great experience with Kerry and that they were helpful in their advice and approach. - Sean
Besvarelse fra Wickes - Chippenham
Hi There,
Thank you for sharing your feedback. We're thrilled to hear that you found the store well managed. We appreciate your review. -Ellysse
Very friendly staff
Very friendly staff, with Nathan and Harry
Particularly helpful, thank you for your help
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Wickes - Chippenham
Hey Dean, thank you for your five-star review, and I'm delighted that you enjoyed the service from Nathan and Harry in our Chippenham store! - Dylan
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