I was having problems with the online ordering system. The website kept crashing and when I did manage to check out half of my cart was unavailable for home delivery despite it being in stock. I cal... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have absolutely no problem with the staff within Wickes stores however their delivery service is terrible. I have now boycotted Wickes as a result of their lazy delivery service. If the owners of Wi... Se mere
Virksomheden har svaret
My wife and I went into Wickes Catford needing two items to repair our bathroom taps and bathroom light. But we’re not especially DIY-savvy and couldn’t find the products we were looking for. Milton,... Se mere
Virksomheden har svaret
We were in the Catford branch looking for items for our rebuild. Milton was extremely attentive and proactive. He noticed that we needed help and came over without us having to ask. He provided excell... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Wickes - Catford
Skrevet af virksomheden
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktoplysninger
7 Catford Hill, Catford, London, SE6 4NU, Storbritannien
- +442086909872
4,1
God
245 anmeldelser
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Brilliant service at Wickes in Catford!
Went to Wickes in Catford to buy paint we urgently needed. I was so lucky to have a staff member willing to help and assist. Milton was so helpful, knowledgably and made my shopping experience 10 out of 10. He took us round and gave really good tips and advice on how to select colours, types and make the best choice for I was looking for! He also introduced us to Mags, who was just a helpful! Truly great service and customer care.
Many thanks to Milton and Mags, will definitely come again!
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hey Asanka, thank you for your wonderful feedback, and I'm glad that Milton and Mags were able to help you out in our Catford store. - Dylan
My mum and I was absolutely struggling…
My mum and I was absolutely struggling and Milton was like our super hero, he was not only helpful but he was also so kind I had a great time there and it didn’t take as long as it would have if he wasn’t there to help.
Thank you Milton, you are the best !!
31. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Milton in our store and that they provided you with useful advice. -AH
Carter-Allen (Catford) designed my…
Carter-Allen (Catford) designed my kitchen . He was really good and professional and walked me through everything as it’s my first kitchen. Would highly recommend
26. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hey Raphael, thanks for your five-star review, and I'm glad you enjoyed the service from Carter-Allen throughout your kitchen, enjoy your new space! - Dylan
Great service on our bathroom design from George
George was great to deal with and very helpful on our bathroom design. I wouldn’t hesitate to recommend him to others.
17. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
We appreciate you sharing your experience. We're happy to hear that you found our design service helpful and would recommend it to others. TW
Went to the Catford branch today and…
Went to the Catford branch today and was helped by a very helpful young man called LJ , who was so much help , he checked the stock for me and work out how much flooring and underlay I needed , I was so confused, but he reassured me and help me with everything and helped me to my car as I have a hernia, and put all the flooring in my car , LJ went above and beyond with the help today and the service with 10/10 will definitely be coming back to purchase the rest of my home and decorating needs , he made the experience easy and less stressful, what a wonderful young man , so polite and helpful
10. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
We are so pleased to hear about your positive experience at our Catford branch. It's wonderful to know that LJ went above and beyond to assist you with your flooring needs. His dedication to providing exceptional customer service is truly appreciated. We strive to create a welcoming and helpful environment for all our customers, and it's heartwarming to know that LJ made your experience easy and stress-free. TW
Thanks to Shane at Catford Wickes for…
Thanks to Shane at Catford Wickes for going the extra mile to find our trellis panels ( in deep storage behind the scenes!) for our garden project and being on hand to find us the other essentials for the job. Great service - now for our DIY bit ...
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
We're thrilled to hear about your positive experience at our store. It's wonderful to know that Shane went above and beyond to help you find the trellis panels and other essentials for your garden project. We strive to provide excellent customer service, and we're happy to hear that Shane's efforts made your shopping experience enjoyable. We wish you the best of luck with your DIY project!-GS
Amazing manager Ben.
Amazing manager Ben.
Thank you so much for your help
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH
Besvarelse fra Wickes - Catford
Hey there, thanks for your positive feedback and I'm glad you enjoyed the service in our Catford store! - Dylan
Incompetent delivery service. Avoid!
Waited all day for a 10am-4pm delivery of cement bags and jumbo sharp sand from the Catford Branch. At 8.30pm two guys from the Wincanton delivery company turned up. No jumbo bag of sand. They missed it off the order. No communication from drivers and Wickes customer service unable to contact drivers. More than useless.
30. april 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
We understand your frustration with the delivery experience. We strive to provide timely and accurate deliveries, and we apologize that this was not the case-GS
I received fantastic customer service…
I received fantastic customer service from store colleague Milton at the Catford branch. Milton went above and beyond to assist me in choosing the right laminate flooring, put it on the trolley and assist me to the car to help load the laminate flooring in the car boot. Milton was polite, approachable and knowledgeable of the stores products.
25. april 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hey Jayla, thank you for your five-star review, and I'm glad you enjoyed the service from Milton in our Catford store! - Dylan
Met with Milton today
Met with Milton today. Service, support was outstanding. Really friendly, personable. Really help us get everything we needed today. Not been to Wicks for years. Really impressed!!!
26. april 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hey Luc, thanks for your positive feedback, and I'm glad you enjoyed the service from Milton in our Catford store! - Dylan
George was a great!
George was a great help, he helped us understand what is needed for our space and what makes Wickes an option compared to other companies doing similar work. The differences in small things like a corner space or the paint work on different doors.
Information you don't always get from experts.
18. april 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
We're delighted to hear you had a positive experience with George. It's fantastic that he was able to provide you with the information and insights you needed to make an informed decision. We strive to ensure our customers have the knowledge and guidance they need to make the best choices for their projects.
-AF
It was very disappointing! The designer who said “its not my bathroom” when asked for suggestions
It was disappointing, a waste of time! Our so called “designer” was George Carter Allen. We went there for our bathrooms design appointment and when we asked
for his advice/opinion on some items
and color/themes, he said “it’s not my bathroom so i will not say anything” - aren’t designers supposed to help with getting a nice design of the bathroom? I don’t usually write reviews but this time it was so bad that i had to warn those who may need! All he did was dragged the items from the list and dropped in the bathroom - was also very slow with using his computer. Didn’t talk nicely to us, disrespectful towards customers! Also, he kept on asking why we went to that branch (Catford) in a not very nice way! I could go on and on but if you get him as your designer, good luck! Or don’t bother wasting your time really!
12. april 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
We appreciate you taking the time to share your feedback. We are so sorry to hear about your recent experience and understand your disappointment with the design service you received from George. We value your feedback and will make sure to pass this onto the correct team to look into further to use it to improve our services.
-AF
Fantastic experience at Wickes
Fantastic experience at Wickes, thanks to Milton, the customer service was exceptional from the moment I arrived, nothing was too much trouble. Also thanks the Margurita who assisted with my TradePro sign up. Great assets to Wickes (Catford).
12. april 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hey there, thanks for your positive feedback, and I'm glad you enjoyed the service in our Catford store from Milton and Margurita. - Dylan
Ordered a click and collect which is…
Ordered a click and collect which is ready but no one serving just standing around talking. Such bad customer service
3. april 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi there, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH
Milton was fantastically helpful
Milton was fantastically helpful. He went above and beyond to find the materials I was after and ensure I was getting the best deal. Amazing customer service from him and Mags
1. december 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hey James, thanks for your five-star review, and I'm glad you enjoyed the service from Milton in our Catford store! - Dylan
Great and excellent service from your…
Great and excellent service from your staff Ben.
30. marts 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi Aaron, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH
Amazing experience with the help of…
Amazing experience with the help of Milton the customer service advisor
29. marts 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Milton in our store and that they provided you with useful advice. -AH
The three fab guys in your Catford branch…
The three guys in your Catford branch couldn’t have been more kind and helpful with my click and collect. Also grateful for the loading the wood(click n collect) plus 3 bags of compost I bought at the same time.
Thank you all so much👍🏻😁 ⭐️⭐️⭐️⭐️⭐️
28. marts 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Great service!
12. marts 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi Angel, Thanks for taking the time to provide us with your feedback, we are glad you had a great service! - SF
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