I was having problems with the online ordering system. The website kept crashing and when I did manage to check out half of my cart was unavailable for home delivery despite it being in stock. I cal... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have absolutely no problem with the staff within Wickes stores however their delivery service is terrible. I have now boycotted Wickes as a result of their lazy delivery service. If the owners of Wi... Se mere
Virksomheden har svaret
My wife and I went into Wickes Catford needing two items to repair our bathroom taps and bathroom light. But we’re not especially DIY-savvy and couldn’t find the products we were looking for. Milton,... Se mere
Virksomheden har svaret
We were in the Catford branch looking for items for our rebuild. Milton was extremely attentive and proactive. He noticed that we needed help and came over without us having to ask. He provided excell... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Wickes - Catford
Skrevet af virksomheden
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktoplysninger
7 Catford Hill, Catford, London, SE6 4NU, Storbritannien
- +442086909872
4,1
God
245 anmeldelser
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My experience was great and the staff…
My experience was great and the staff name Milton was very professional and polite. I was very pleased and would shopping here again.
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi, Thank you for taking the time to share your review with us. We are delighted to see that you found our staff to be very professional and polite during your visit. Thank you again for your feedback. - Scott H
We had excellent advice from their…
We had excellent advice from their Design consultant George.
We were able to have a new bathroom that was within our budget. He showed us many options and we didn't feel like we were being pressured.
Would definitely recommend using Wickes
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi Delroy, Thanks for taking the time to leave your review. We are happy to hear that George was able to help you design the bathroom that is in your budget and a design that you love. Thanks again for the feedback. -JL
No one attended for mazerment on…
No one attended for mazerment on 07/11/2025.
Just before appointment time i had recived a masage about cencilationtion and ask for a picter of my kitchen.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hey there, thanks for your valuable feedback and I'm sincerely sorry to hear about your experience. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further. - Dylan
Have had a few deliveries recently and…
Have had a few deliveries recently and have had the same crew each time - great guys, always friendly and helpful
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi Matt,
We're thrilled to hear that you find the delivery team friendly and helpful. Thank you for taking the time to share your feedback with us.
-Ellysse
A wonderful member of the Wickes team…
A wonderful member of the Wickes team in Catford, called Makai, helped me with an order.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi, Angela. Thank you for taking the time to share your review with us. We are really happy to see that, Makai, at our Wickes store in Catford was able to help you with your order. Thank you again for your valuable feedback. - Scott H
Excellent advice from Milton in store
Very good advice and competent service, from a member of staff named Milton at Wickes in Catford. I can't find any fault.
I was given professional information and advice regarding my purchases which made me feel that I made the correct choices.
1. november 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi, Mrs Johnson. Thank you for taking the time to share your review with us. We are really pleased to see that you're happy with the customer service you received at our Wickes store in Catford. Thank you again for your valuable feedback. - Scott H
Adam g was a really good help on both…
Adam g was a really good help on both our visits. Made it very helpful and very smooth.
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
We're happy to hear that your visits were smooth, and that Adam was helpful. We appreciate you taking the time to share your positive experience with us. -AK
Good job
Got a call before arrival as expected. Cheery delivery from nice friendly blokes.
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
We're happy to hear that you had a positive experience with our team and the delivery service. Thank you for your kind feedback! -AK
Do not use Wickes for your bathroom
Terrible experience from start to finish - from being misled on cost, deliveries all being wrong, and the job being left incomplete.
Wickes team advised that the 6k I paid for the bathroom items included fitting charges and I should expect c. 1.5k of extra charges for tiling and plastering. The fitters then said it would be £5k. After 2 days and smashing my entire bathroom out they doubled this to £10k. Wickes ignored all emails about the charging.
Despite having paid for my sink Wickes contacted me just before my delivery date to say it was out of stock. When my delivery came one working day before my fitter was due to come Wickes forgot to send the new sink and forgot to send the toilet.
Wickes installation charged me £250 to take my towel rack off the wall and put it back on again. Since they did so it doesn't work and doesn't heat up - they refuse to do anything about this unless I pay another 250 pounds.
Strongly recommend you avoid - terrible customer service.
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi LJ, we're sorry to hear about the issues you faced, from the unexpected cost increases and incorrect deliveries to the incomplete job. It's disappointing to learn about the problems with your towel rack and the customer service you received. We'll look into these concerns to see how we can improve. I have sent you a request for more information. -LG
Met Shane and he was very helpful
Met Shane and he was very helpful! Funny guy
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi Anoushka,
We're happy to hear that you found Shane helpful and funny. We appreciate your positive feedback!
-Ellysse
George Carter Allen was fantastic…
George Carter Allen was fantastic through the process. Really collaborative and helpful with all questions and queuries. Enjoyed working with him to get the best bathroom possible in our budget, even with some very particular requests from our side.
11. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
We appreciate you sharing your feedback. We are delighted to hear that you had a collaborative and helpful experience and that we could assist you in creating the best bathroom possible within your budget.
- PP
Excellent deliveries
Excellent deliveries, will order again. Drivers are helpful, leave large deliveries in porch.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi Fiona, we're happy to hear that you had an excellent delivery experience! Thank you for letting us know, and we appreciate your order. -LG
Very efficient service
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Thank you for providing feedback, we are glad you received efficient service in our store. -AK
Milton - Catford store Exceptional customer service
I generally find it quite difficult to get assistance when I visit the Wickes store in Catford, but my latest experience was completely different thanks to Milton.
Milton provided truly exceptional customer service and was a tremendous help to us during our visit . His proactive attitude and genuine desire to deliver a great service, Something I had not experienced on previous visits made all the difference.
Thank you Milton for your excellent advice and assistance today. I sincerely hope Wickes recognises your effort and hires more dedicated staff like you in the future. Much appreciated 😊
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Thank you for taking the time to share your review. We are glad that Milton provided exceptional customer service and was a great help. -AK
Bathroom renovation-Following the recent renovation of our…
Following the recent renovation of our bathroom we found all the staff we encountered at Wickes to be friendly and helpful. In particular we would like to thank George Carter-Allen, Design Consultant at Wickes Catford Branch, for his considerable help, undoubted expertise and going the extra mile for us I.r.o. this project. We have no hesitation in recommending both Wickes and George.
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
We appreciate you taking the time to share your experience. We're happy to hear that the team including George Carter-Allen was friendly and helpful and that you received considerable help and expertise. We value your recommendation and hope you enjoy your new bathroom for many years to come. -AK
Great service in Catford
Shane in the Catford branch was brilliant. Friendly and helpful, checked the quality of everything as he loaded it into my car for me. My visit was quick and efficient.
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi Mr C,
We appreciate your kind words about the service you received from Shane. It's great to hear that you found them brilliant, friendly and helpful. Thank you for sharing your experience.
-Ellysse
Great experience from start to finish.
Great experience from start to finish.
Made order online for fencing, picked my date for delivery. Communication of delivery times was great. Delivery drivers arrived with delivery on time and took great care with my order. No issues or problems. I’m a happy customer.
26. august 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi, Lolli. Thank you for taking the time to share your review with us., We're delighted to see your happy with your delivery experience. Thank you again for your kind feedback. - Scott H
All delivered on time
28. september 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi, Thank you for taking the time to share your review with us. I'm happy to see that your order was delivered on time. Thank you again for your kind feedback. - Scott H
Customer service is very excellent
Customer service is very excellent
27. september 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi, Cordel. Thank you for taking the time to share your review with us. We're really happy to see your pleased with the customer service you received. Thank you again for your kind feedback. - Scott H
Was in the shop on Wednesday and I…
Was in the shop on Wednesday and I would like to applaud shane. He was very helpful,provided me with all the information I needed on products and also directed me towards it. I will most definitely continue buying from yourselves!
24. september 2025
Uopfordret anmeldelse
Besvarelse fra Wickes - Catford
Hi, Shaqz. Thank you for taking the time to share your review with us. We are really pleased to see that Shane was helpful, friendly and knowledgeable during your visit, Thank you again for your kind feedback. - Scott H
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