Great service from Marie in store. Very helpful in organising stock down from overhead pallet via forklift truck ! David at Winchester
Virksomheden har svaret
Lokation
Skift lokationChurchill Way West, Millenium Court, Basingstoke Berkshire, RG21 6AA, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From the initial visit by Sarah, to the follow up design meetings through to finished kitchen, service was excellent. The installation team of Terry, Ruby and Simon were recommended and again service... Se mere
Virksomheden har svaret
Fantastic staff member Mark G gave us expert advice, was friendly and showed us exactly what we needed for the project we were shopping for. Pity he is retired, and now working so keenly with Wickes,... Se mere
Virksomheden har svaret
Just been into Basingstoke store 2/10/26 needed nail gun fuel cells said online they had 2 in stock. Asked on arrival as could not find them eventually found one pack of 2 cells paid £23 after opening... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Wickes - Basingstoke
Skrevet af virksomheden
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktoplysninger
Churchill Way West, Millenium Court, Basingstoke, Berkshire, RG21 6AA, Storbritannien
- +441256726300
4,3
Fremragende
164 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff member
Staff member, Mark G was extremely helpful in sourcing a solution for my requirements.
25. september 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hi, Derek. Thank you for taking the time to share your review with us. I'm really pleased to see that, Mark, was able to help you find a solution for your requirements. Thank you again for your valuable feedback. - Scott H
Excellent service and advice
We went to buy a gate and supports at the Basingstoke branch. Mark was extremely helpful, advising what we needed and the best way to do it. He even helped us carry the gate and timber to the car. Thank you Mark.
21. september 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hi C Taylor, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Mark and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
THANK YOU OLA/OLEL!Approached a lady to ask for advice on…
Approached a lady to ask for advice on worktops, she was great! took me to where they were in two places and gave me relevant brochures and showed me how to then look online to show all details. Very helpful and friendly.
21. september 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hi Sue, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Ola/Olel and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Suk is very hard working
Suk is very hard working, loyal, and Honest person who has got outstanding knowledge on customer service
19. september 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hi There, thanks for taking the time to share this feedback. RD
Great customer service from the team in…
Great customer service from the team in Basingstoke store. Very helpful and friendly wil definitely be visiting this store again
16. september 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hi There, thanks for taking the time to share this feedback. RD
The staff were all really friendly and…
The staff were all really friendly and helpful and helped me find exactly what I needed. Great team
15. september 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hey Sarah, thanks for your wonderful feedback, and I'm delighted that you enjoyed the service from our Basingstoke store! - Dylan
5 star service from Billal
The service ı received from Billal was superb, ı went in to buy some kitchen units and Billal helped me with everything that I needed to get the job completed.
11. september 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Helo Cuma, thank you for your five-star review, and I'm delighted that Billal was able to help you with buying kitchen units and that you got everything you needed. - Dylan
I went in to basingstoke branch looking…
I went in to basingstoke branch looking for front bath panel. I asked suk for help. He was very helpful,polite,professional and happy to help along with smile.
4. september 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Suk was able to help you find the panel you needed, we appreciate you taking the time to let us know. RD
Billal was fantastic!!
Went into the Basingstoke branch looking for timber. Billal was fantastic at helping me with the wood I needed. He was very polite and keen to help straight away.
5. september 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hi, Vicki. Thank you for taking the time to share your review. I'm delighted to see that, Billal, was helpful and polite on your visit to our Wickes store. Thank you again for your valuable feedback. - Scott H
Got all the items I was looking for in…
Got all the items I was looking for in order e go, for various jobs across painting, carpentry, and some building work.
3. september 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hi Tom, Thank you for your feedback, I'm glad to learn the store had all the items you needed and for various jobs like painting, carpentry, and some building materials. - SF
New Kitchen/Utility
3 Weeks ago, we booked an appointment with Sarah B from the kitchen design department at Wickes Basingstoke. We purchased a new kitchen for our utility room. Sarah, was very helpful, knowledgeable and approachable. From delivery to fitting, the communication was excellent. We were so impressed with the service and the wide range available that we received we went back yesterday and ordered a new kitchen to match the utility Sarah was amazing. Thank you Sarah. I would definitely recommend Wickes to family and friends.
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hey Ivy, thanks for your positive review, and I'm glad you enjoyed the service from Sarah in our Basingstoke store. It makes us proud that you love the end result, and that you would recommend us going forward, enjoy your new space! - Dylan
I visited Wickes Basingstoke to…
I visited Wickes Basingstoke to purchase flooring which I couldn’t find.
Maria .G was extremely helpful showed me where it was and carried it to the checkout for me!
Maria was approachable, efficient, professional, happy to help along with a smile.
She is a credit to Wickes!
Exceptional service!
Thank you
Adele Cabrol
20. august 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Maria was able to help you and provided you with a great service, we appreciate you taking the time to let us know. RD
Poor customer care by Basingstoke store
The wrong colour cupboard doors were ordered and fitted and we have been unable to get them changed. The Basingstoke store offered to help but 3 months on they have made no contact, do not answer the phone and have not even responded to their own Customer Support Adviser. Very poor customer care.
5. april 2024
Uopfordret anmeldelse
Besvarelse fra Wickes - Basingstoke
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.