World Education Services Anmeldelser 

Thank you for your support and assistance with my university degree assessment. I truly appreciate your professionalism and help throughout the process

Timely validation. Ease of applying ECA.

Very well. I was so fast!!!

My credential evaluation has been completed yet it was delivered to my old address. Tried to escalate it many times but customer support is not helpful paid maybe 300 usd for this. It has been 3 mos no resolution from their end. No credential evaluation received. Gave me nothing but worst stress.

I had read about other people’s bad experiences with WES, and unfortunately my own experience has now been very similar.

What should have been a straightforward credential evaluation turned into an extremely frustrating process. WES issued my completed report with errors in both my surname as shown on the credential and the name of my university, despite the correct information being clearly shown in the academic documents they received.

I have submitted multiple inquiries over the past month and a half, including Inquiry IDs 4461457 and 4534220, but I have still been unable to get in contact with anyone who can actually review and correct the report.

These are relatively simple corrections to an evaluation that has already been completed, yet after approximately six weeks I still have no meaningful update, no timeline for resolution, and seemingly no way of speaking directly with someone at WES who can take ownership of the issue.

This has now significantly delayed my U.S. visa application, which is particularly frustrating considering that I also paid for expedited service.

At this point, I am simply asking WES to review the documentation already provided, correct the errors in the issued report, and contact me directly so this can finally be resolved.

Unfortunately, based on my experience so far, I cannot recommend WES.

I’m very satisfied with my experience with WES. I would just recommend being patient, as the evaluation process can take time. In my case, it took quite a while because of the difficult situation in my home country.
However, I believe WES provided the most accurate and comprehensive evaluation of my diploma I could have received. I really appreciate their professionalism, attention to detail, and the quality of their work.
Thank you, WES, for your excellent service!

They provide comprehensive guidance tailored to your professional development and career trajectory; by discussing your specific circumstances, they identify the optimal path for your future, and I highly recommend their services.

Adequate communication throughout the process.

I am yet to receive the service I paid for over 3 months ago. I am very disgusted and disappointed with the level of service and the customer service center at WES. I have been hang up on, cursed out and simple ignored. I would never ever recommend WES really wish I had did my research before handing over my money.

Hands down the worst customer service I have ever received. If I could give it zero stars that would have been preferable. Their website is not clear to start with, but getting help is like pulling teeth. The people on the phone do not understand English very well and struggle to understand simple concepts, also seem to have little understanding of their own system, can never answer a question, and tell you to start a ticket by email. Forget asking more than one question on that ticket, you will get the first question said back to you without answer, even when you write ‘PLEASE ANSWER ALL 3 QUESTIONS’. Don’t spend your money here. 3 months in to this process and still banging my head against a wall with them. I’m currently out $111 because they can’t find a document that they were sent by my institution. Atrocious.

Worse Service ever. It's been month and they don't even consider about my application. Still 0 process. And when I email them regarding my Application they doesn't even give a reply for my email. And finally when I attempt for refund they charge for that as well. Worse behavior.

I’ve been unable to access my WES account for several weeks following the move to their new portal. I’ve called repeatedly and raised support tickets, but I keep receiving the same response: the technical team is working on it. Nobody has given me a clear timeline.

My evaluation report also contained an error. WES said they corrected it and reissued the report, but I cannot log in to check the revised version. I also need to add CPA Western School of Business (CPAWSB) as a recipient and have my report sent directly to them. This delay is holding up my CPA admission process.

One of my tickets was closed while the problem remained unresolved, and repeated requests to speak with a supervisor have not resulted in a conversation.

All I need is access to my account and the ability to send my completed report to CPAWSB. After weeks of waiting, another standard reply asking for patience is simply not enough.

Dear WES Canada Team,
I am writing to share my sincere appreciation for the outstanding service I received during my recent credential evaluation.
My application was completed much faster than anticipated. This quick turnaround has been incredibly helpful for my upcoming plans in Canada. The document submission process was clear, straightforward, and highly efficient.
Thank you to the entire team for your professionalism and swift support.

I have already paid WES twice, yet I am now being asked to make a third payment, despite the fact that my evaluation request remains unresolved.

Even more concerning, WES claims it has not received documents that my school UTC sent directly to them on two separate occasions, with proof of delivery!! I hold more than the degrees required for the equivalency assessment I am seeking, yet WES continues to mishandle my case.

I recently received a negative follow-up on an older request based on the absence of my bachelor's degree, which I do hold. However, the degree relevant to the current evaluation is my master's degree. My bachelor's degree was the qualification that allowed me to enter the engineering program in the first place, and it should be considered appropriately in assessing my qualifications for teaching equivalency.

The lack of coordination, no sense of prompt response, repeated payment requests, failure to acknowledge delivered documents, and seemingly inadequate review of my case are unacceptable. Customers should not have to pay repeatedly or repeatedly ask their institutions to resend documents because WES cannot properly process them.

I expect WES to review my case 716457 thoroughly, locate and acknowledge the documents already delivered, clarify the requirements for my master's degree evaluation, and resolve this matter without requesting yet another payment for services I have already paid for.

I am extremely disappointed with my experience with WES. For an organization that handles time-sensitive academic credentials, the lack of transparency, accountability, and basic customer service is unacceptable.

I paid over $350 for a course-by-course evaluation required for my Canadian law school applications. At no point during the purchasing process was it made sufficiently clear that the evaluation could take four business weeks. This is critical information for students working under strict university application deadlines, and failing to communicate it clearly before payment is deeply misleading.

My university received confirmation that WES had received my documents on September 29. Yet, despite repeated attempts to clarify when my evaluation officially began, I have been unable to obtain a straightforward answer.

I contacted customer service specifically to establish whether the four-week processing period began on September 29 or at some later date. This is a simple, reasonable question that directly affects my ability to meet my law school application deadline.

Instead, I was met with an unhelpful representative who could not provide a clear answer and refused to transfer me to a supervisor despite my repeated requests.

**How can an organization charge students hundreds of dollars for an essential academic service and then refuse to provide basic information about when that service actually began?**

What makes this particularly frustrating is that WES serves students and professionals whose educational and career opportunities depend on these evaluations. Missing an application deadline can mean losing an entire academic year. These are not trivial inconveniences, and WES should not treat them as such.

I am not asking for preferential treatment or even expedited processing. I am asking for transparency, accurate information, and competent customer service. Apparently, even that is too much to expect.

For a company operating in Canada and charging substantial fees to students, the standard of service is remarkably poor.

**My advice to prospective customers: Be extremely cautious about WES processing timelines. Do not assume that the date your documents are received is the date your evaluation begins,

Excellent service

Before advertising for new evaluations, you should take care of those submitted in April! I have been waiting more than five months for my credential evaluation, for which I had to pay nearly $1,000. There is no customer service, we receive AI generated responses, and the people on the phone are extremely rude and provide zero help. This is unacceptable, honestly it's time people and organizations switch to other services as this one is a scam that does not care about its customers even in the slightest way.

professional