Made contact with well though their app, placed order for my prescription, received email promptly explaining that they need to contact my GP, shortly followed by another email saying my request has b... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Initial on line set up was not so easy. I seemed to be going round in circles and eventually gave up. However some kind of communication got through, I don't know how and every thing has fallen into p... Se mere
Virksomheden har svaret
Really good service, specific medication requests (e.g. brand or format) are usually acknowledged and fulfilled. Ideally order tracking should be more precise... its slightly vague until its on the... Se mere
Virksomheden har svaret
This is about Well Pharmacy in Eltham. I had run out of necessary medication, entirely my own fault. The prescription was dispensed within 2 hours, and although actually my last minute request must be... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Skrevet af virksomheden
Kontaktoplysninger
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Storbritannien
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4,3
Fremragende
36 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rubbish company take forever to answer…
Rubbish company take forever to answer medication not delivered
20. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Avoid unless you want to run out of…
Avoid unless you want to run out of medicine with no reply from them. They have the worst customer service I have ever encountered. If, like me, you are forced to endure the NHS only issuing one month prescription at a time then avoid this service. They have now had a prescription for 10 days and it has not yet been dispatched. Have they not got the medicine? Is there an issue? Who knows. They have AI bot responding which says it will pass to a team but never does. No contact. No medicine.
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Well Pharmacy
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards
Well Pharmacy
Great App and Easy
First time using Well Pharmacy. Found the app easy to use and Well Pharmacy did well in my first postal prescription 😀👍
19. august 2026
easy site to use
easy site to use, and quick service which saves me from having to visit my local chemist only to find my medication has not been processed.
24. august 2026
Good service
18. august 2026
Besvarelse fra Well Pharmacy
If you would like to discuss this further, please contact hello@well.co.uk and our Customer Team will look into this for you.
Thanks again,
Well Pharmacy
Besvarelse fra Well Pharmacy
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards
Well Pharmacy
Besvarelse fra Well Pharmacy
Thankyou for the positive review!
Kind Regards
Well Pharmacy
So easy to order either via surgery or…
So easy to order either via surgery or well websites and medication arrives promptly and well packaged.Also usually a couple of days before ready for collection at my local well pharmacy!
21. august 2026
Besvarelse fra Well Pharmacy
Thankyou for the positive review!
Kind Regards
Well Pharmacy
All good x correct medication and good…
All good x correct medication and good timing
17. august 2026
Besvarelse fra Well Pharmacy
Thankyou for the positive review!
Kind Regards
Well Pharmacy
Excellent service
18. august 2026
Besvarelse fra Well Pharmacy
Thankyou for the positive review!
Kind Regards
Well Pharmacy
Good service
Nearly always problem free and when it’s not they deal with the problem (usually caused by the doctors surgery) quickly and efficiently. If you chat with them they answer quickly.
20. august 2026
Besvarelse fra Well Pharmacy
Thankyou for the positive review!
Kind Regards
Well Pharmacy
Delivery fine
Delivery fine, tele staff good, only downside was having to type in every Item on our prescriptions and make sure we found the right item
18. august 2026
Besvarelse fra Well Pharmacy
We appreciate your feedback. We understand that manually entering prescription items can be time-consuming, and we are actively looking into ways to streamline this process for a smoother experience.
Kind Regards
Well Pharmacy
Slow delivery
20. august 2026
Besvarelse fra Well Pharmacy
If you would like to discuss this further, please contact hello@well.co.uk and our Customer Team will look into this for you.
Thanks again,
Well Pharmacy
Besvarelse fra Well Pharmacy
Thankyou for the positive review!
Kind Regards
Well Pharmacy
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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