The steps were easy to follow, I’m very anxious on video calls but the man who did my video call assessment was very nice. It was shipped with Next day delivery and even when I missed the parcel and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I can say well pharmacy is the best when it comes to the services, notices or reminding emails every two weeks after your last order and they're always on time to deliver. But my last order is was not... Se mere
Virksomheden har svaret
Made contact with well though their app, placed order for my prescription, received email promptly explaining that they need to contact my GP, shortly followed by another email saying my request has b... Se mere
Virksomheden har svaret
Initial on line set up was not so easy. I seemed to be going round in circles and eventually gave up. However some kind of communication got through, I don't know how and every thing has fallen into p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Skrevet af virksomheden

Kontaktoplysninger
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Storbritannien
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good price, good delivery on Kardia Mobile…
The price was the best I could find and it was delivered in two days
Great service thanx
Easy to use
Easy to use, prompt delivery.
I come to Well, from different provider, who made it harder, not easier.
Order dealt with promptly
Order dealt with promptly, and once relevant medical questions checked, quick delivery. Happy with service.
I’m now changing from Well due to their…
I’m now changing from Well due to their very slow deliveries. My latest order has been with them 7 days now, it was sent from my GP 7 days ago and they are still preparing it to send 7 days later.. you will note my highlighting 7 DAYS. It’s ridiculous. Once they send it they use Royal (snail) mail 2 day service which always takes 4 days minimum. I would avoid them. They are too big and don’t seem to care about the individual. You get little or no feedback from them. I am now out of medication due to this.
I’ve always had great service from…
I’ve always had great service from well, whether in store or my medications sent by post. The app is simple to use too.
Fast an efectiont told you everything i…
Fast an efectiont told you everything i needed to know
Fast delivery, good customer service
The steps were easy to follow, I’m very anxious on video calls but the man who did my video call assessment was very nice.
It was shipped with Next day delivery and even when I missed the parcel and it got redelivered later in the afternoon the special cooling packaging they use kept it cold the entire time.
Beats queuing at the chemist.
I like the system. Saves me the hassle of going to the pharmacy, trying to park, queuing etc. I like the reminders and the simplicity of re-ordering my meds. I'm very happy to continue using Well.
Wells online was great no issue for…
Wells online was great no issue for months I don’t know what has changed last few months terrible service even receiving someone else medication from a different chemist via wells will not be using moving forward medication to important to be messed up each month the app shows all orders as cancelled either that or some days I have no orders
Rubbish company take forever to answer…
Rubbish company take forever to answer medication not delivered
Svar kan have AI-indholdLæs mere
Avoid unless you want to run out of…
Avoid unless you want to run out of medicine with no reply from them. They have the worst customer service I have ever encountered. If, like me, you are forced to endure the NHS only issuing one month prescription at a time then avoid this service. They have now had a prescription for 10 days and it has not yet been dispatched. Have they not got the medicine? Is there an issue? Who knows. They have AI bot responding which says it will pass to a team but never does. No contact. No medicine.

Besvarelse fra Well Pharmacy
Great App and Easy
First time using Well Pharmacy. Found the app easy to use and Well Pharmacy did well in my first postal prescription 😀👍
easy site to use
easy site to use, and quick service which saves me from having to visit my local chemist only to find my medication has not been processed.
Good service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







