Weekendbee - Sustainable Sportswear Anmeldelser 361

TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Harvoin jätän arvosteluja, mutta nyt palvelu oli sen verran hyvä, että täytyy kirjoittaa. Ostin tuotteita ko. yritykseltä ensimmäistä kertaan, kaksi fleecepaitaa ja t-paidan. Helppo ostokokemus, h... Se mere

Bedømt til 4 ud af 5 stjerner

Tilasin jo toista kertaa Patagonian centered leggingsit, koska ne ovat olleet niin hyvät ja kestävät 2 vuoden ajan. Edelliset on edelleen hyvässä kunnossa, mutta tarvitsin toiset trikoot aktiiviseen... Se mere

Bedømt til 3 ud af 5 stjerner

Tilasin maanantai aamuna tuotteita kaksi. Nopeaa toimitusta mainostivat, joten jäin odottelemaan toimitusvahvistusta. Eilen illalla laitoin viestiä, että onkohan paketti matkalla ja tänään tuli ilmoit... Se mere

Bedømt til 5 ud af 5 stjerner

Tilasin kahdet Nepra housut, ja sain nopeasti tilaukseni. Koot täsmäsivät ja housut pääsivät heti pesun jälkeen käyttöön! Nämä Nepran saturnukset ovat ihan lempparini, kahdet olen jo tilannut aiemmin... Se mere

Virksomhedsoplysninger

  1. Sportstøjsbutik
  2. Sportstøjbutik
  3. Vintersportsbutik

Skrevet af virksomheden

Online store selling only sustainable, ethical and eco-friendly sportswear. Best brands that use recycled or ecological materials, long-lasting designs, and fair and environmentally friendly manufacturing.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

361 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Bedømt til 1 ud af 5 stjerner

Appalling customer service, shop with caution

As other customers have stated in reviews, this company does not have its act together when it comes to tracking and returns. My strong advice is to shop with caution. In fact, shop elsewhere as these products and prices are no different to those you'll easily find on other sites.

If you need to return a product you will be waiting some time for your money, if you ever see it at that is. Weekend Bee may make grand if nebulous sustainability claims but in my experience the only thing they are sustaining is their own business model by hanging on to the customer's cash.

Their returns process is extremely confusing and one has to suspect intentionally so, in order to deter the customer from seeking a refund.
Either they are using a budget logistics partner to cut corners or they don't know what they are doing. Either way the net results are slow deliveries, missing parcels, lack of tracking, transparency or accountability and a truly appalling customer experience that must surely be unsustainable in itself.

My items took an age to arrive, there was no tracking, no information and the returns process was opaque and amateurish. I had to send an email and wait several days for the instruction to simply use the DHL label included and 'include a handwritten note’.

Alarm bells were already ringing, and justifiably so. Despite using their DHL label, and depositing the parcel at a DHL collection point, my parcel has mysteriously gone missing and the tracking from their label indicates that I haven’t even received the original goods. Now I’m being accused of lying about depositing the returned parcel. My money is being withheld and Weekend Bee couldn’t seem to care less and are sitting on their hands. In summary, shop elsewhere. The same 'sustainable' products and clearance prices are available from plenty of other outdoor warehouses.

8. januar 2022
Uopfordret anmeldelse
Weekendbee - Sustainable Sportswear-logo

Besvarelse fra Weekendbee - Sustainable Sportswear

Hi Margaret!
Thank you for your feedback. We are very sorry that your return has gone like this.
The parcel traffic has been very high during the Christmas and New Year season and this has caused delays in our shipments and completely new situations that we could not have foreseen.
We are working to improve our operations in the future so that we can prevent similar situations and we are very sorry about this.
We will do our best to resolve this as soon as possible.

Best regards,
Marisa
Weekendbee

Bedømt til 5 ud af 5 stjerner

Excellent customer service

My purchase was shipped on time but there were delays in delivery from DHL. Nevertheless, the follow up from Weekendbee to my query on the delayed delivery was prompt and professional. I also find that they have the keenest prices for Patagonia gear. I am a happy customer and will be supporting them in the future.

1. januar 2022
Bedømt til 5 ud af 5 stjerner

Bis her lief alles gut!

War anfangs skeptisch, da der (mir unbekannte) Shop in Finnland lokalisiert ist. Aber dank der gut designten Webseite mit den guten Erklärungen, wusste ich die Lieferung und Rücksendung sollten ohne zusätzliche Kosten verlaufen.

Die Ware kam erstaunlicherweise sehr schnell an. Plastikfrei verpackt und hochwertige Ware. Bisher habe ich noch keine Erfahrungen gemacht mit Rücksendungen.

16. december 2021
Bedømt til 5 ud af 5 stjerner

Tilaus tuli nopeasti

Tilaus tuli nopeasti. Kaski naisten merinovillapaita on ihanan lämmin ja pehmeä. Villapaita on kiva kun se on vähän pidempi kuin muut käyttämäni paidat. Otin myös yhden koon isomman että villapaita on reilun kokoinen ja rento.

11. december 2021
Bedømt til 4 ud af 5 stjerner

Tilasin jo toista kertaa Patagonian…

Tilasin jo toista kertaa Patagonian centered leggingsit, koska ne ovat olleet niin hyvät ja kestävät 2 vuoden ajan. Edelliset on edelleen hyvässä kunnossa, mutta tarvitsin toiset trikoot aktiiviseen elämään. Pieni miinus siitä, että värivaihtoehtoja ei ole enempää. Tällä hetkellä vain musta väri miellytti minua ja siksi tilasinkin samalla värillä.

3. december 2021
Bedømt til 4 ud af 5 stjerner

Everything worked as planned

Everything worked as planned, the packet was neat and the products were good. I was happy. However I felt like the instructions for returning or changing the product were difficult to understand. After trying on the clothes, I noticed one of the products I ordered turned out to be a little too tight, even though I ordered according to the sizing chart. Even after reading the instructions, I was unsure how to change it easily, or was it even possible to change it. Changing was even discouraged because of the environmental reasons. So in the end I just let it be - I'll just hope the product will loosen in use.

15. november 2021

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