Waylands Anmeldelser 

Harry gets the 4 stars! The man is fabulous and took the sting out of a nightmare interaction with Waylands Oxford (usually they get 4 stars too but sadly not this time)

I handed back my company car (a Polestar) and decided it was such a good car that I had to buy one.
Finding one less than two years old on the website, I decided to buy it.
I arrived at Waylands in Glocester to pick the car up. I was offered coffee and waited a short time for Kevin who was dealinng with the purchase.
He quickly completed the paperwork and helped me to add the car to the app on my phone.
His customer service was incredible. No rushing, friendly and very helpful

Harry - picked up and dropped off our car for service - he was great. Thanks Harry

Marius at Waylands Volvo in Newbury was polite and courteous and collected and returned my car in a timely manner.

Excellent Experience with Waylands Volvo Oxford I just purchased and took delivery of a preowned XC40 service I received for my first inquiry to hand over.
Test drove and bought a preowned XC40.
With the sales executive Tim Dunstones guidance the whole experience was brilliant All questions answered and communications was excellent the car was not at the garage when I turned up to look at it but was brought up for me to look at within 20 minutes Tim even managed to squeeze me in for a test drive that day
Handover was excellent with Tim explaining the operation and settings of the vehicle.
Tim contacted me afterwards to make sure I happy with the vehicle and to contact him if I had any further questions.

I would highly recommend Weylands Vivo Oxford and Tim Dunstones

Tom may at waylands Bristol, great customer service, responsive to email queries. Would recommend.
From sales to handover very helpful.

Great Experience from Jed at Waylands. From initial enquiry to delivery of the car. So easy to deal with.

I visited Waylands Bristol for MOT and service. Every member of staff I encountered were welcoming and friendly. They went above and beyond arranging to take me to and from the local shopping mall whilst my car was being seen to. I also decided during this visit to part exchange my car for a newer model. Sales executive Tom May was brilliant explaining all of my options. Communication via telephone and e mail was excellent and a week later I have a new car. Well done Waylands. 10/10 service.

Harry is such a wonderful delivery driver. He arrived on time, showed so much respect and helped me out with an issue with my car that cropped up when he took photos before driving my car to Oxford. He gave really helpful advice and worked a very long day to get my car back to me on the same day. Really approachable and EXCELLENT service. Waylands Oxford take so much time to help and guide and are very professional too

Highly recommend Waylands Reading. Excellent and very friendly service.

EXCEPTIONAL service from PHIL from (Volvo, Waylands, Oxford)who went above and beyond to collect my car, sort my problem and get it back to me in good time so I could go about my day, rather than having to wait until close of business.
Thank you once again. Such a considerate and kind gentleman.

Phil was helpful, friendly, knowledgeable and gave great customer service.

Really felt so well looked after, everything was very straightforward and made a stressful task so much more manageable

Very good service and communication. Harry was a pleasure to deal with as always

My car was due it service and Volvo arranged for my car to be collected the driver was Marius he was very polite and parked the car back on the drive for me and handed me my documents. Service from Volvo great.

I'd recommend Waylands Kia Bicester to anyone, the friendliness, expertise and help given in making my choice was second to none. Chloe Sutherland is a great asset to the sales team and never made me feel under any pressure. She had great knowledge of the different models and could answer any questions I had. Combined with the help given by Simon on the part-ex of my car, it really was a great experience and I would definitely recommend them to anyone.

Tom was excellent and couldn’t do enough in helping to find the perfect Volvo for us. Tom’s response times were incredibly fast, even replying late on the weekends, ensuring we got our car as soon as possible. The car itself is amazing and exactly what we needed. Thank you, Tom!

Great collection service from Phil and Arry - thanks!

I’m really disappointed with the level of customer service we’ve experienced.
After our first service with the Bristol team, I sent feedback via email as requested but never received a response. The only communication since sometime later was a health check follow-up email, which didn’t acknowledge my original message. I replied to this and again have received no response.
Unfortunately, our XC40 has now developed a fault. We called on Thursday 5th and were told we would receive a call back, but this hasn’t happened. No surprise
The initial sale felt very customer-focused, which makes the lack of aftercare particularly disappointing. Customers should be able to rely on follow-up and communication — sadly, that hasn’t been the case here

I'd highly recommend Waylands Volvo Oxford . The service is 5-star . From our initial enquiry to test drive and then purchase and handover , Nabeel was amazing . He made sure everything was attended to throughout the process and we were comfortable and that the car was prepared as well as possible at handover. Richard too was great on the finance. Very grateful to the team and happy with our experience and car.