Purchased a counterfeit watch that stopped working after 18 months. Seiko confirmed the fake watch purchased from watchpilot for over £350 was a fake and therefore could not be repaired. Watch pilot... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very fast delivery, Great packaging very secure with Royal mail 24. Lovely watch and a great bargain will definitely use them again in the future . Many thanks regards Colin .
We ordered an out of stock item on back order which took too long to deliver, Dhanush was very professional and dealt with the matter very efficiently and had another great product delivered the next... Se mere
Absolutely love my Matthew Williamson x Linda Farrow Gold-Tone Sunglasses. They’re beautiful, stylish and feel really well made. I got them for £112.50 instead of £225, so fantastic value too. They lo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
WatchPilot is a destination for Swiss and designer watches, and is official stockist for many of the brands. We choose men’s and women’s watches and accessories to suit different tastes and budgets. Our team is here to guide you and offer advice based on decades of combined experience in the watch industry to ensure you find the right watch. That’s why we’re one of the fastest-growing modern watch retailers in the UK.
Kontaktoplysninger
Unit B3 Dolphin Business Park, BN43 6QB, Shoreham By Sea, Storbritannien
- 01273101430
- support@watchpilot.com
- www.watchpilot.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great range of product & great price
Great range of product & great price, fast delivery also.
Excellent service
Excellent service - kept informed at every step and received order quicker than expected. Really pleased with purchase and after care warranty..
Purchase was made and Item delivered within time but item missing from the box.
My partner ordered me a pair of Raybans from the site on august first, the items were delivered promptly. When opening the gift on my birthday there was no lense cloth in the packaging. Which causes me to question the uathenticity of the item. As you can imagine, this didnt go down well with the other half! She has tried contacting their customer service dept via email about this with zero response. Maybe not a huge issue, but not great customer service.
Make sure the watch is in stock first
Ordered two watches at the start of July. Immediately received an email to inform me that one was dispatched and the other was on back order and would take up to 28 working days. Zero comms up until the 28 day point when I had to email them. Got a standard response thanking me for my patience. No indication if my watch was on its way or not but informed I could select another from their website for immediate dispatch if I wanted. Given you have no idea if the watch you want is actually in stock and the particular watch was a gift I decided against that idea.
Two weeks later still no news, and I had to chase them still same standard reply. No indication if they have actually received my watch or when I will get it. No offer of a refund or any form of goodwill gesture and now I am facing the embarrassment of trying to find an alternative gift elsewhere and potentially chasing a refund from them.
The watch I did get was great and delivered quickly. But before you order anything from them I would suggest you check they have it in stock first.
Its the end of August now and no watch or any timeline for delivery, just being thanked for my patience!
Update: I did eventually get a refund but I had to press hard to get it.

Besvarelse fra Watch Pilot
Great product and fast delivery!
Watch Pilot is a great company.
Watch Pilot is a great company to purchase from, the customer service is excellent. I was away when the watch was due to be delivered so I emailed them and they held the order until my return it was despatched and arrived within 24 hours.The Armani watch is as described and was at a good price.
I would happily purchase from them again.
Many thanks
Very good costumer service
Very good costumer service, the item took some time to arrive because it was out of stock , but the service and the responses were very quick and very helpful would 100% recommend.
Dhanush went out of his way to help…
Dhanush went out of his way to help provide top notch support, when we had made a mistake with our order. He kept us up to date with the order and provided email support throughout. This gave us piece of mind and we felt we were dealing with a bespoke service rather than bots!
Ordered a watch then was told it was…
Ordered a watch then was told it was out of stock tried to order and switch it around to get one for my girlfriend’s birthday but no joy finally turned up 11 weeks after ordering but did receive it in good work in order just 11 weeks too late
the watch was very nice and cheap for a…
the watch was very nice and cheap for a nice watch
Thank you 5/5 service
Ordered a watch on the 10th of July as…
Ordered a watch on the 10th of July as wedding gift for the father of the bride,
We was told it would be delivered within 28 days, on the 19th of august, 3 days until the wedding they informed us it wouldn't be here in time for the wedding, but suggested swapping to another watch they could have delivered in time,
Today 20th of august, we leave tomorrow for the wedding on Saturday, they have now decided this new watch will also not be delivered in time for the wedding,
Great retailer!
Bar far the cheapest retailer fir the watches I wanted, quick service and delivery and the watch arrived in excellent condition.
Matched description and good value
Items ordered matched description and smooth transaction with quick delivery well packaged. All round good value for money.
Stunning sunglasses & lightning-fast delivery
Absolutely love my Matthew Williamson x Linda Farrow Gold-Tone Sunglasses. They’re beautiful, stylish and feel really well made. I got them for £112.50 instead of £225, so fantastic value too. They look fabulous on and delivery was lightning fast! Couldn’t be happier with my purchase.
Grandsons 16th birthday present
Bought this watch for my grandsons birthday and am very impressed with the service and the watch. Would recommend your company to anyone.
Great watch and the recipient is…
Great watch and the recipient is delighted with it. Delivery was delayed a little by having to wait for the watch coming back into stock, but communication from the company was excellent and an alternative was offered if I prefered that rather than wait. First class service. Many thanks
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







