Purchased a counterfeit watch that stopped working after 18 months. Seiko confirmed the fake watch purchased from watchpilot for over £350 was a fake and therefore could not be repaired. Watch pilot... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very fast delivery, Great packaging very secure with Royal mail 24. Lovely watch and a great bargain will definitely use them again in the future . Many thanks regards Colin .
We ordered an out of stock item on back order which took too long to deliver, Dhanush was very professional and dealt with the matter very efficiently and had another great product delivered the next... Se mere
Absolutely love my Matthew Williamson x Linda Farrow Gold-Tone Sunglasses. They’re beautiful, stylish and feel really well made. I got them for £112.50 instead of £225, so fantastic value too. They lo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
WatchPilot is a destination for Swiss and designer watches, and is official stockist for many of the brands. We choose men’s and women’s watches and accessories to suit different tastes and budgets. Our team is here to guide you and offer advice based on decades of combined experience in the watch industry to ensure you find the right watch. That’s why we’re one of the fastest-growing modern watch retailers in the UK.
Kontaktoplysninger
Unit B3 Dolphin Business Park, BN43 6QB, Shoreham By Sea, Storbritannien
- 01273101430
- support@watchpilot.com
- www.watchpilot.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Selling counterfeit Casio…
Selling counterfeit Casio through their Amazon storefront, as verified when watch was sent for testing to Casio UK.
Great service and nice people to do…
Great service and nice people to do business with.
Finding the Tissot watch I've been…
Finding the Tissot watch I've been looking for at an amazing price with the option of paying by Klarna and free delivery. Amazing.
Great service from Saurabh
Great service from Saurabh. Very helpful with my watch purchase . Will recommend and be buying from this company again.
Excellent . Thanks very much 😀
Poor Service fobbed off with lies
Poor Service - Avoid This Company Order No. #127376
I ordered a watch online over a month ago and never received it despite payment. Throughout this period, I was repeatedly given excuses. After being strung along for weeks, I had to cancel my order. The lack of delivery and constant deflection suggests this company operates unprofessionally at best. I cannot recommend Watch Pilot and would advise others to shop elsewhere for reliable service.
Rating: 1/5 stars

Besvarelse fra Watch Pilot
VERY GOOD FOR HELP
I asked something and I got an instant response and clear information and changed something for me and fixed my order 100% recommend helped a lot😀
Price on google states £1250 but is…
Price on google states £1250 but is £1125 with code but when you load website to pay says £1250 no code is provided when i contact customer service just told no code available and price is £1250 so false advertisement

Besvarelse fra Watch Pilot
Very good product with nice quality 👌🏾👌🏾
Very helpful service
Very helpful service! My issue got sorted very quickly.
I ordered a watch for my partners…
I ordered a watch for my partners birthday present and when it came the watch was too tight - I contacted on a Saturday not expecting a response until the next working week but heard back within the hour and extra links dispatched 2 days later for no extra charge! I spoke with Isha who was extremely helpful- 100% would recommend to anyone thinking of purchasing a watch from here :)
I bought a Junghans watch for over…
I bought a Junghans watch for over 500euro. It took about three or four weeks to arrive, Order No. #126972.
Unfortunately the seconds hand does not align with the markings on the watch face, this is simply not good enough for any watch, nevermind 500+euro. I sent WatchPilot an email seeking exchange, they replied requesting video of the watch, then they said video i sent doesn't work, they asked me to send the video to another vendor / company and they will reply back, i got no responses from them since, i asked for a return label, no reply.. getting ignored by the company, it's very annoying !! terrible customer service. I want a return label please !!!
update, I had an email 3 days ago saying 'I kindly ask for your patience as I have requested the prepaid shipment label from my team. Once I receive it, I will share it with you promptly' 3 Days ago!!! for a return label..
update: I eventually received a return label, I returned the watch in exchange for one without fault, still waiting to receive the watch.. im a bit worried there'll be more shenanigans..
Watch Pilot Emporio Armani watch is one of the best Armani watch i ever bought the is nice i want to say thanks to watch Pilot
Watch Pilot there Emporio Armani watch is original branded armani i am so happy with it can't say anything better than that they are excellent
Watch came within 2 days
Watch came within 2 days, brand new watch which arrived with everything, got in touch straight after purchase asking about any adjustments needed before sending the watch.
Brilliant service couldnt of asked for anything more.
Watch delayed but good customer service.
My watch was on back order at the time of my order but 6 weeks later it was still not in stock so I contacted customer service who said I could get a refund or switch to a watch in stock - I choose a new watch and the whole process was very quick and the customer service was very quick to respond to my emails.
Great Service
I ordered a watch for my daughter’s 21st birthday. Although it was on backorder—which I was fine with—as the date approached, I became concerned it wouldn’t arrive in time. I contacted WatchPilot, and Isha went above and beyond by organising an even better watch and arranging next-day delivery to ensure it arrived on time. I truly appreciate the outstanding customer service. I will definitely shop with WatchPilot again, and I highly recommend them.
Thank you again, Isha!
I had concerns I wouldn’t receive my…
I had concerns I wouldn’t receive my purchase in time for my granddaughters 16th Birthday, so i sent an email which was replied to immediately. Very helpful and professional and my Granddaughter loved her gift.
Fabulous customer service
The Armani Watch I had ordered was out of stock when I purchased it, I knew that at the time, but after a couple of weeks of not hearing anything, I emailed them and they came back to me straight away, advising that it is still out of stock, but did I want to swap it for a different coloured face, which they would dispatch straight away - It only took minutes for each reply back to me, I found it super service and look forward to receiving the Watch shortly
Not helpful and really need to up there…
Not helpful and really need to up there game. Will never use watch pilot again. The fact in the email they mention the bonus is a joke
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

















