Obawiałem się, że to będzie jakiś skam, i w sumie miałem niską kwotę zamówienia. Więc uznałem, że dobra. Będzie, co będzie. Okazało się, że normalnie wszystko zostało wysłane. Nie było żadny... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Watches online delivered my product faster than expected. Therefore the gift arrived ideally before the birthday which I’m thankful for. Great service and prices. Quick delivery from Finland to Polan... Se mere
Everything went smoothly. Delivery was fast via UPS, watch was in perfect condition. The only small gripe would be that I sent a question after they shipped the order and they only replied to me seve... Se mere
Ive bought a Watch because it said the delivery would be in 5 days. However, it has been 18 days and i still havent received my packaging. Ive contacted GLS and it says it’s in Spain but they dont h... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Based in Finland since 1982, Watchesonline.com is a leading retailer of premium watches and jewelry. Serving over 300,000 customers across Europe, including Ireland, we specialize in top brands like Casio, Garmin, Tommy Hilfiger, and Gant. We're an authorized dealer, ensuring authenticity and quality in every purchase. Enjoy swift 1-2 day delivery with DHL Express, and free shipping on orders over 200€. Our dedicated customer service team is always ready to assist. For any queries, reach out to us at info@watchesonline.com. Shop with confidence at Watchesonline.com, where quality and customer satisfaction are our top priorities.
Free shipping on all orders over 200€
Free shipping on orders over 200€
We offer free shipping within the EU for all orders over 200€.
Kontaktoplysninger
Onnentie 7, 63610, Tuuri, Finland
- info@watchesonline.com
- www.watchesonline.com
4,2
God
541 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good experience
Very good experience. My order (Fitbit Air) was shipped almost immediately and was delivered in a couple of days, tracking number provided, no issues whatsoever. I am happy with the purchase and would order here again.
18. august 2026
Reliable retailer with a great range of…
Reliable retailer with a great range of brands. I've bought 5 watches from them and all recieved from Finland to Ireland quickly with good local courier options to select which helps you avoid the unreliable one's. Good company and to be fair very reasonable prices. I know my watches and it absolutely has to be said about watchesonline that there is genuine bargains to be had.
11. august 2026
Excellent service throughtout
27. juli 2026
Arrived on time
Fitbit Air was out of stock in my and neighbour countries. This shop had it in stock, for the same/slightly better price.
Everything went smooth
11. august 2026
Best price available and delivery…
Best price available and delivery service according to expectations.
8. august 2026
Where' s my Watch??
Where' s my Watch??? I hadn't have It!!!!! I'm waiting for and nonody tell me something about sendibg
Please tell me when It Will arrive!!!!
10. august 2026
Besvarelse fra watchesonline.com
Dear Customer,
We are truly sorry that the delivery of your order has taken far too long.
Your order was dispatched from our warehouse to our shipping partner on August 10th and is still currently showing as in transit according to the tracking information. We are submitting direct feedback to our courier regarding this unacceptable delay.
Thank you for your patience, and please feel free to reach out if you have any further questions by email
Sajnos a szállítási információk nem…
Sajnos a szállítási információk nem valósak. Ma volt a házassági évfordulónk, az ajándék sehol.
9. august 2026
Besvarelse fra watchesonline.com
Thank you for taking the time to share your feedback, and congratulations on your anniversary!
We are truly sorry that your delivery took too long and did not arrive in time for your special day. We understand how frustrating this is, especially when waiting for an anniversary gift.
Please be assured that we have forwarded your feedback directly to our shipping partner to ensure they review their transit times and service accuracy.
We hope you still enjoy the product, and we apologize once again for the delay and inconvenience caused.
Overall, was a good experience
Overall, I had a good buying experience with the store. The shipment tracking could be improved, and customer support was a bit slow to respond. However, the watch arrived in perfect condition, and I would consider buying from this site again. It is definitely trustworthy.
6. august 2026
I have ordered a Fitbit Air from Spain…
I have ordered a Fitbit Air from Spain on August 10th with a 3-5 business days stated delivery. The next day I got a GLS tracking number and NO delivery after waiting 9 days.
The GLS package was shipped from Finland, to Sweden and now "in transit" for a week...
Also NO email explaining why this was not delivered. I hope this is not a scam with no delivery and no money back?
10. august 2026
Uopfordret anmeldelse
Besvarelse fra watchesonline.com
Dear Jay,
Thank you for your feedback, and we sincerely apologize for the delay and concern caused by the shipping process.
We want to reassure you that this is not a scam. We are a legitimate business, and your order is safely on its way to you.
Please note a few details regarding international shipments:
Estimated Delivery: The delivery times stated on our website (e.g. 3–5 business days) are estimations provided by carrier services, not guaranteed delivery deadlines.
Transit & Tracking Updates: Smaller parcels transported internationally through multiple countries (e.g. Finland to Spain) often pass through transit hubs without individual physical scans. This means tracking updates may appear sparse or temporarily paused while the package is actively in transit.
Shipping Carriers: Once a parcel is handed over to the shipping provider (GLS), we unfortunately cannot directly control or speed up its physical transit time.
Please send us a direct message or contact our customer support team with your order number so we can look closely into your shipment's status and assist you further!
Great service 👍
26. juli 2026
Amazing store
Fast delivery, came in expected time frame, well packed. My first but definetly not last order here
3. august 2026
No tracking and no customer service response after 6 days
I placed an order on 11 August 2026 for a Google Fitbit Air and charging cable, paying €138.89 including UPS Express shipping.
Six days later, I still have no tracking number and no confirmation that the parcel has actually been handed over to UPS. My account simply shows “Waiting for delivery”.
I contacted customer service and only received an automatic reply saying they are experiencing high volumes. I have received no actual response to my question about the status of the order.
For a store that advertises fast dispatch and express shipping, this is very disappointing. At this stage, my main concern is not even the delay itself, but the complete lack of communication.
I will update this review if the order is shipped or if customer service provides a proper response.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra watchesonline.com
Dear Hugo,
Thank you for your feedback, and we sincerely apologize for the delay in replying to your message and for the frustration this situation has caused.
We have sent you an email regarding your order with more details. To clarify the situation, your order contains a pre-order product that is currently waiting to arrive at our warehouse. As per our store policy, orders are dispatched as a single shipment once all items are in stock.
We completely understand that the lack of proactive updates and the delay in our response fall short of the service you expected, especially when choosing UPS Express shipping. We are truly sorry for this communication gap.
As mentioned in our email, if you do not wish to wait for the pre-order item, we are more than happy to split your shipment, cancel the pending item, or issue a full refund for your entire order immediately. Please reply to our email with your preference, and we will process it right away.
Great experience
Great prices, the delievery fees are cheap, the delievery was slower tho, with GLS the shipping took 6 business days to hungary. Still 5 stars because i ordered it on sunday, and they sent it on monday right away, not their fault.
17. august 2026
Uopfordret anmeldelse
I ordered Google FitBit Air 7 days ago
I ordered Google FitBit Air 7 days ago,they said that the package will arrive 2-3 bussines days after purchasing.I writed them an email but they didn’t answered the email and I don’t know where my package is.
15. august 2026
Uopfordret anmeldelse
Besvarelse fra watchesonline.com
Hi,
Thank you for your feedback, and we are sorry to hear about your concern.
We were unable to locate your order with the information provided here, as we don't have standard delivery times of 2–3 business days. We answer all customer emails as quickly as possible, though we are currently experiencing a slightly higher volume of messages than usual.
We would really like to look into this for you and check the status of your package. Could you please send us an email with your order number, full name, and tracking details? We will prioritize getting this resolved for you right away.
Waiting on a reply as watch not allowing me select options on Heart Rate Monitor
Have an issue selecting options on heart rate polar monitor.
E mailed but still await response. Want to get issue resolved as need it working correctly for marathon training.
Update - 18th August 2026
Hi Kim
Its taken a week to get your reply i have followed everything you suggested.
If quick taps still do not cycle the purple/blue selection light, the button mechanism may be faulty. In that case, please let us know or contact Polar Customer Support with your receipt to request a warranty replacement.
The above is the issue
Quick tabs do not cycle the purple blue selection and the button mechanism must be faulty
I am training for a marathon and need this replacement urgently or a refund.
I waited a week to get it here once ordered now a week to get a reply please action immediately for me.
I need a monitor that is working ive really lost faith in this product please respond without delay.
30. juli 2026
Besvarelse fra watchesonline.com
Hi Kathryn,
we have sent you an email with detailed instructions on how to select the modes on your device.
Please check your inbox. If the steps don't resolve it, we'll gladly arrange a replacement for your marathon training!
Not bad in total
Unfortunately, our purchase was not marked as pre-sale or something. We waited about 2+ weeks to get our purchase. On the other hand, the purchase was delivered, and support is working and has provided some explanations. Not so bad, will buy here if they provide well-priced goods.
30. juli 2026
Besvarelse fra watchesonline.com
Thank you for your feedback. We understand that waiting over a month for an order can feel like a long time, and we are sorry for any frustration this may have caused.
However, we would like to politely clarify the timeline of your delivery. When you placed your order on June 29th, the item was as a pre-order product. The product arrived in our stock on July 30th. Once it became available, we processed and dispatched your order as quickly as possible, and the final delivery was completed on August 6th.
We always aim to be transparent about pre-order schedules at the time of purchase. We hope you are enjoying your new item now that it has arrived!
No package no support
My package wasn't delivered after two weeks and I have had zero response from watchesonline.com. They provide no customer support and take no responsibility for lost/missing deilveries.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra watchesonline.com
Dear Hunter,
Thank you for your feedback. We are sorry to hear about the frustration regarding your delayed delivery.
However, we would like to politely correct the record. As discussed in our recent communications with you, our customer support team has indeed been in touch, and we have already filed an official investigation request with our shipping partner. The delay in your delivery was caused by an incorrect shipping address provided during checkout, which unfortunately routed your package to the other side of Spain.
We always strive to ensure our customers receive their orders. We are actively working with the courier to have your package rerouted to the correct address despite the initial error. Please refer to our latest email for updates, and we will let you know as soon as the carrier provides a new estimated delivery date.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.