Vyair Anmeldelser 

Positive aspects: The customer service team was incredibly responsive, addressing my inquiries and recommending suitable options before I finalized my purchase, which was extremely beneficial. The filters were delivered securely packaged and displayed excellent craftsmanship.Less favorable aspects: The dispatch of the filter took longer than anticipated, with a delay of one week from the order date. While this wasn’t a major issue, the lack of clear communication was slightly frustrating.

Acabo de recibir el “aire acondicionado” y es la mentira más grande del mundo. Es un ventilador normal que no enfría nada y mucho menos una habitación. Es súper pequeño y no se ajusta a lo que venden. No se dejen engañar como yo.

Es una publicidad engañosa, las gafas que compré no sirven para nada y el sistema de reembolso es un fraude, te ofrecen el 15% de lo que pagaste y te quedas un producto que no sirve para nada o corres con los gastos de envío a China que superan el valor del producto y nadie te asegura que llegue, vamos que es un engaño, espero que publiquen mi opinión.

I had missing parts with my order and had to email them multiple times before it got resolved.

Ordered via ebay, wrong item sent, no answers to request's for help. Ebay had to refund. Company appears to have gone under as no website or phones working.

Ordered 3-stage water filter replacement cartridges using their E-Bay site. Said delivery was scheduled 25 Feb to 1 March. Now 3rd March and nothing. Check tracking and order not sent yet. Tried to phone them, number listed is 'out of service'. Tried to go onto their website, which I had tried previously, and either a blank screen or a '404' error coming up. So no way to contact them. Have asked for a refund via E Bay, and ordered from another provider. Looking at other peoples reviews, it seems that customer service is non-existent. USELESS!

Great product range, quick delivery.

Worst service ever...order 2 pcs 5 litre di resin on 4th feb and still not shipped when i am giving this review as if the company became bankrupt.

Ordered some di resin online. Vyair took my money and never sent an order acknowledgment. When I phoned them to find out why this was, they said they didn’t have stock. I therefore requested a refund and it’s been 5 days now and I still haven’t got my money back! They shouldn’t be advertising items they don’t have and certainly shouldn’t be holding onto funds that aren’t rightfully theirs. I won’t be using their services again and advise that other potential customers be wary about ordering items online as they may do the same to you!

Good things: sales support answered my questions and suggested approapriate solutions before I made my purchase which was very helpful. The filters arrived well packaged and are well made.

Poor things: it longer than expected to dispatch the filter - one week from order. Not the end of the world but not communicated clearly either so a little annoying.

Needed some spare release valves as mine were damaged after unpacking a long while after I bought the replacement canisters, so I contact vyair about Spares, they supplied a link, I ordered them job done, as simple as needed to be.

Ordered a water Purification system from this company got no news on delivery so had to call them to ask when I would expect my system they told me it would be delivered christmas eve so instead of visiting family I waited in all Christmas eve for no parcel to show up. Call them back after Christmas period and they tell me it will be delivered coming Friday again nothing shows up (this is now a month after ordering the system) I've asked to speak to management twice and get told they are busy and will call back still to this day no management has called me back. Finally!! It gets delivered and I set it up only for it to leak out of every brass fitting they installed!! As the fitting were not the right size for the female thread, currently I have spent the day buying the correct fittings and replace the shady work done by this company!

I would strongly recommend not buying with this company many better options out there.

Fantastic contact. Quicker response, fast delivery. All you need..

Quick Delivery. Great Filters

If you have any issue, it is impossible to speak to technical support. They tell you to send an email and never get back to you.
I would not buy from here again.

The website provided the port specification as 1 inch BSP whereas the one delivered had 3/4 inch BSP. I ordered black, but they delivered blue. The delivery had zero documentation. It is a pressure vessel, I thought it was a legal requirement for it to have some type of identifier on it, but this was void of any markings or labels or even a CE mark.

As poor as it is possible to be to be honest.

(Thank you for responding. I’ve used adaptors to correct the port size, it’s easier to live with the wrong colour than to go through the hassle of returning it. But if you really are interested to know what went wrong the order number is 20501)
From your website:
Vessel Specification (detailing that ports are 1inch F BSP.)

Operating Pressure psi (bar) – < 152 (< 10.5)
Operating Temperature °C (°F) – 1 – 49 (34 – 120)
Min. Exposed Temperature °C (°F) – -29 (-20)
Max. Vacuum mm HG (” HG) – 127 (5)
Vessel Head Ports – 1″ F BSP

All went well. Delivery was quick and good price for a trusted product.

Vyair were very helpful and quick with answering questions I raised.

I would highly recommend Vyair.

Item I wanted was not available and nothing g on site to say when it might be available. No confirmation of order, no invoice, no reply to online bot/chat, very curt impersonal and frankly useless reply to second email, days later and still have nothing g and heard nothing

I contacted customer care to check I was buying the correct filter replacements for my Vyair RO machine. Apparently nobody who works there knows which replacement parts you need for their own machines. Now they are ghosting my emails - presumably out of embarrassment. Avoid if you want to speak to people who know about their own products.