VWFS Rent-a-Car Anmeldelser 6.570

I rent from VWFS every time I am in the UK as they are reliable and cost effective, great service and of course love their cars.
Tim Porter

I booked a car over the phone and collected it from Clare at the desk she was very kind she made everything easy and simple. The car was nice and affordable.

Great communication from Deborah, clear transparent pricing on rental car ( no hidden extras). VW Polo car I chose was fab - it was practically brand new. Given reassurance that should anything happen during rental, they were only a call away. Excellent customer service, and straightforward hire process. Would highly recommend- VW need to shout about their rental service, I found out about it on a google search, prior to this I had no idea they offered car hire. Will definitely use again should I need a hire car.

Muhsin at VWFS Colindale was great. Very easy process and great Van to drive.

It is always a pleasure to rent a car from Richard at Watford every year I come over from Australia. This is the fourth time now and is always an easy, no fuss experience. I’m actually booked again for hire in another five days.

Very good company staffs very helpful .

Regards jay

Best experience ever and have been hiring cars in UK for last 40yrs!! Wassim at the Slough site was unbelievable, prompt replies and happy to help anyway possible! Don’t go anywhere else and car was great, no issues, on time etc.
THANK YOU Wassim
Cheers Tina & Tony

Easy booking process, and it was the most competitive process for the time I needed a car.

The car was clean and in good condition when I picked it up, and Keelea was helpful and friendly.

Dropping off was simple, and David even helped me out with a lift to the station. All in all, great service!

As always, these guys do a great job. Thank you for all your help Sven. No doubt we'll use you again in the near future. Great people, great vehicles, great service ! Thank you....

Excellent service from Umar, I'd give 6stars if available! I turned up at Vindis Huntingdon on Tuesday morning, requiring a small automatic that same day, for 3 days. Umar found a Polo, within less than 10mins. He explained the process and insurance cover. He agreed that driver would give me a lift back to Vindis. Umar rang me twice, firstly to apologise that the Polo had already been booked out. He offered me a Golf at the price of the Polo hire, which I accepted. He rang me again to advise me that the previous customer had been smoking in the car and that it smelt of cigarettes. He advised me that I could cancel my rental. However, if I chose to proceed, he would valet the car to get rid of the smell. I agreed and when I collected the car, he was apologetic and left the can of car freshener in the car, in case I needed it. The Golf drove well and enabled me to continue with my activities.
I can't commend Umar enough, he's professional, efficient and transparent in his customer service, yet personable and friendly. I was reassured with his approach. He's an asset to VWFS, thank you and well done. I have no hesitation in recommending Umar and VWFS.
KIM BROWN

Always a pleasure! Colin knows me well now and, due to my mobility issues, always offers me a lift home!
Great service, always!

I had a great experience with Rent-a-Car Vertu Volkswagen Leeds. The car was spotless, brand new, and exactly the model I had booked, which made the whole experience even better. Claire was especially helpful and friendly throughout the process, making everything quick, easy, and stress-free from start to finish. Excellent customer service and a fantastic rental experience overall. I will definitely be using them again and would highly recommend them to others.

Great service ,hired a caddy for a day and it was brand new lovely van Liam and Sean made sure everything was sorted

Once again, great service. It’s why we come back. Mo was a delight, polite and professional. Very efficient

Really great service. Staff were friendly and helpful. The car was excellent, very good quality and very clean. Would definitely recommend hiring from VWFS.

Polite, professional and understood why I needed a car and advised accordingly

Very good customer service and very fast and very good people and I would recommend everyone to come to volkswagen lawley middleway

A wonderful service. Very friendly, very clean van with under 100 miles on the clock when I picked it up. It took just 5 - 10 minutes to do the paperwork and then I was away in a brand new e-Transporter.

The entire experience was delightful and I would highly recommend for your rental needs. I will definitely be back when I need another van.

Easy booking online, did book at short notice but type of vehicle available, good website and booking.
Quick completion of documents to pick up car, unfortunate the hire car team were not available when taking collection but the service team were helpful.
Car in perfect order, clean, no dents, full petrol which is appreciated, warning light came on for windscreen wash refill (which seems to be the norm when taking VW cars, has been experienced before) but car was drivable and was only needed for one day.
Drop off was simple, again no hire staff around but service team took keys on drop off.

The whole experience was exceptional. From pick up to return we had no problems. The van was spacious, comfortable and perfect for picking up the family from the airport. Special thanks to Tomas who was very helpful in explaining the controls etc. would definitely use VWFS again