I visited the store today 23 July 26. Spotless clean, nice and cool on a hot day. I come every month for my top up bundle. Always greeted with joy, immediately informed about any waiting time... Se mere
Virksomheden har svaret
16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I visited the store today 23 July 26. Spotless clean, nice and cool on a hot day. I come every month for my top up bundle. Always greeted with joy, immediately informed about any waiting time... Se mere
Virksomheden har svaret
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Se mere
Virksomheden har svaret
After many years of worrying about rising cost of my broadband/ TV and phone bill, I went into T/W store and a very kind and patient man called Diogo helped me to change over to Vodafone and did my mo... Se mere
Virksomheden har svaret
Amadeo has been fantastic helping me when I lost my phone. He gave me new sim cards to cover me until my phone was returned. When it was returned I had issues with the previous sim and called Vodaf... Se mere
Virksomheden har svaret
Skrevet af virksomheden
16 Calverley Road, TN1 2TB, Tunbridge Wells, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I visited the store today 23 July 26.
Spotless clean, nice and cool on a hot day.
I come every month for my top up bundle.
Always greeted with joy, immediately informed about any waiting time if any.
Shout out to Alex which has great positive energy and his customer service skills are one of the best I ever met in a Vodafone store.
If he is in the store I know for sure that everything will work smoothly.
I’m a Happy customer!

Besvarelse fra Vodafone UK - Tunbridge Wells
Harvey was amazing. So helpful and knowledgeable. Amazing member of the TW team.

Besvarelse fra Vodafone UK - Tunbridge Wells
Harvey was FABULOUS. He went above and beyond to help us navigate choosing a first phone for a child. He really could not have done more for us. Thank you, Harvey!

Besvarelse fra Vodafone UK - Tunbridge Wells
Alex was very helpful and informative, couldn't ask for more,

Besvarelse fra Vodafone UK - Tunbridge Wells
Dealt with Alex and he was extremely polite and helpful.

Besvarelse fra Vodafone UK - Tunbridge Wells
Friendly support that l received from staff. Advice was also appreciated. Very patient and understanding

Besvarelse fra Vodafone UK - Tunbridge Wells
Alex was very helpful his customers service was brilliant.

Besvarelse fra Vodafone UK - Tunbridge Wells
Alex was amazing, very patient and explained everything really well...top customer service

Besvarelse fra Vodafone UK - Tunbridge Wells
So glad Alex is back!! Thank you for sorting my new phone, love it. Always great service in Tunbridge Wells thanks everyone

Besvarelse fra Vodafone UK - Tunbridge Wells
Had a great experience today in Vodafone Tunbridge Wells branch. I visited to upgrade my google pixel 7pro to a Samsung Galaxy s26 ultra and couldn't be happier with the experience. Store was clean, bright and easily accessible.
I was assisted by Alex, who provided insightful advice, in-depth explanations, honest reviews of the product and no question was too much. Alex truly went above and beyond with customer service, and this type of experience is why I have been a customer of Vodafone for well over ten years now, with all intentions to keep it that way.
Thank you Alex and Vodafone Twells, from a very happy customer who will certainly be back.

Besvarelse fra Vodafone UK - Tunbridge Wells
Alex at Tunbridge Wells was so helpfull today, he was kind and understanding and sorted the problem quickly. Really goid service, thank you Alex

Besvarelse fra Vodafone UK - Tunbridge Wells
Thank you Alex for helping wjtb my new phone

Besvarelse fra Vodafone UK - Tunbridge Wells
I took my mum out to the Tunbridge Wells shop because we couldn't work out what she'd done with her whatsapp. The younger guys there are always patient and explain everything to both of us. We had a nice surprise and saw Alex - my mum was so happy that he's back. Please pass on our thanks FIVE. STARS.

Besvarelse fra Vodafone UK - Tunbridge Wells
Very grateful for Diogo - shone out as wanting to give exemplary service whereas others visibly couldn’t be bothered

Besvarelse fra Vodafone UK - Tunbridge Wells
Diogo was very helpful with sorting me out with a new deal. Also very polite and knowledgeable.

Besvarelse fra Vodafone UK - Tunbridge Wells

Besvarelse fra Vodafone UK - Tunbridge Wells
Diogo, extremely helpful explaining all the necessary changes. An employee of Vodafone whom in my opinion should be valued.

Besvarelse fra Vodafone UK - Tunbridge Wells

Besvarelse fra Vodafone UK - Tunbridge Wells
Thanks so much good service and helpful
Thanks Harvey

Besvarelse fra Vodafone UK - Tunbridge Wells
Harvey helped us again with a mistake on the billing of the broadband contract.

Besvarelse fra Vodafone UK - Tunbridge Wells
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