I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Se mere
Virksomheden har svaret
Lokation
Skift lokation408 The Strand,Covent Garden, WC2R 0NE London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Abhi is an excellent employee, flexible, patient, knows his job and very pleasant. Thank you very much. Great customer experience for me.
Virksomheden har svaret
I had a really great experience. Abhishek served me and he was really patient and explained me everything about the contract and the plans
Virksomheden har svaret
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - The Strand
Skrevet af virksomheden
Kontaktoplysninger
408 The Strand,Covent Garden, WC2R 0NE, London, Storbritannien
4,9
Fremragende
192 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service - very helpful taking time to assess needs.
12. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hey Philip,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by Lexy
I was served by Lexy, the manager of the branch, an extraordinary person, I had a 10+ rating. Thank you
2. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi Iaroslav,
This is amazing feedback to read for Lexy. Thanks for your high rating.
If you ever need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
SIM swap issue solved, great customer service!
I came in with a SIM swap issue last week (the SIM that I was sent wasn’t ordered on my account apparently, although I requested it), really great customer service from Jilani who was super friendly and sorted out my problem straight away! No SIM problems since!
21. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi Victor, thanks for your feedback for Jilani. I'm glad to hear they were able to get your SIM swapped to the correct number.
Thanks,
The Vodafone Social Media Team
Vodafone in Strand
we were at Vodafone in Strand and we met a very nice young man Kai.
He its extremely professional and competent and very polite. Thank you Kai for being amazing.
25. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - The Strand
Hi Maddie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Lexie was fantastic
Lexie was fantastic. Very helpful and engaging.
25. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi Samuel,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Amazing Seevice from Alexandra the Manager!
I was dealt with by the Store manager Alexandra and she was brilliant. She listened to what my requirements were and she tailor made everything based on my needs and usage. She went beyond her call of duty to make sure I was happy and understood all the terms. I can't fault her in any way shape or form. Brilliant customer service and genuine.
Rarely seen these days if im being honest.
Thank you Vodafone and thank you Alexandra once again.🙂
24. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi there,
Thanks for that fantastic feedback for Alexandra, it really is appreciated! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Fantastic Service !!
Amazing Service from Jilani, fully explained my new plan what I was eligible for complete difference service to what I got on the phone, I would recommend everyone going in brunch and visiting Jilani as he gave me amazing service.
19. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi Sara,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Alexy review for vodafone
A very professional lady served me called Alexy she had amazing service. She found me a great deal. Thank you.
19. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi Amina,
This is great feedback for Alexy. I'm glad to hear you were helped to find the best deal.
We're always here to help if you need anything and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
It eda evet good he helped me a lot and…
It eda evet good he helped me a lot and it was a good experience
18. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hey Deniz,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Lexy is such a nice person
Lexy is such a nice person, she is really helpful!
18. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hey Zora,
Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Jilani was very helpful
Jilani was very helpful, resolved my issue and moved me onto a better value plan whilst being cheerful and chatty
17. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hey Ta,
Thanks for the support and fabulous feedback for Jilani! If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
I had just the most exceptional service…
I had just the most exceptional service from Kai and his colleague. My phone had just randomly stopped working and as someone who lives alone and needs their phone for work, i was a little stressed about having no device. They sorted me out with a new phone in no time and showed me how to switch all my apps over within an hour! Just exceptional. So grateful for this amazing service. They were super friendly and beyond helpful.
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hey Sarah,
It's so great to hear that Kai and the team were able to get everything all resolved for you! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sonia was very helpful with my upgrade
15. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Jilani was great at strand
Best person that help me ! Jilani was great !
13. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hey Giordano,
Thanks for the review and the feedback for Jilani; this is really great to hear!
Thanks again,
Vodafone Social Media Team
Great service!
Great service!
Umar was very helpful an set me up on a plan that exactly matched all my expectations!
12. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi Serghei,
It's always nice to read positive feedback. If you spoke to Umar in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
London Strand Vodafone.
The lady that served me was great very professional. Thank you Lexy keep up the good customer service.
12. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi Lauren,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kai and Lexi were very helpful and…
Kai and Lexi were very helpful and focussed on customer satisfaction
11. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hey Stuart. Thank you for your review for Kai and Lexi. It's always lovely to read such nice feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Advisor JILANI very knowledgeable
I came in looking to join Vodafone switching from my current provider. I couldn't have left the store any happier as I was presented with brilliant customer service from advisor JILANI his knowledge is beyond expectations, he is very convincing and I had my PAC to hand over immediately with confidence
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - The Strand
Hi Samia,
Wow! This is amazing to hear, thank you ever so much for sharing your recent experience with us. We're so glad to have you join us!
Which store did you recently visit so we're able to feed this back to Jilani directly?
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - The Strand
Hi Greg, thank you for your review for Lexy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
The Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.