When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Se mere
Virksomheden har svaret
Lokation
Skift lokationU12 Sanderson Arcade, NE61 1NS Morpeth, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went into morpeth store and Jason did an almost impossible job, one which had me in a dizzy, but he was amazing and got us sorted straight away, would definitely recommend
Virksomheden har svaret
We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Se mere
Virksomheden har svaret
Very helpful
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Morpeth
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
U12 Sanderson Arcade, NE61 1NS, Morpeth, Storbritannien
4,9
Fremragende
129 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service from Megan who explained…
Great service from Megan who explained everything and helped with order
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hello, Brian,
It's great to hear about the positive experience which you've had with Megan. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Over and above service
Megan went over and above to help us. She is an asset to your company. She was also very professional and polite.
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hello,
Thanks for letting us know what an amazing job Megan did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
I visited the Morpeth store with my elderly Dad who has memory issues. Connor was extremely patient and understanding and helped us to resolve out problem. We are very grateful for the time he spent with us - Thank you Connor
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hey Tracey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Many thanks to Rory for helping me for…
Many thanks to Rory for helping me for the perfect service!
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Miroslav. Thank you for your review for Rory. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've used many phone shops in Morpeth…
I've used many phone shops in Morpeth over the years and the service I had from Connor at Vodaphone was by far the best, absolutely fantastic!! I've since been back twice to get phones for both of my daughters and he found me the best deals to suit my budget. Absolute credit to Vodaphone and I'll be back next week to sort out my home broadband!
30. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Mark,
We’re glad to hear you found the best option for you when visiting Connor in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Knowledgeable staff
Knowledgeable staff who provided exceptional customer service. Connor assisted me in selecting the optimal handset that satisfied my specific requirements and budget. He conducted a comprehensive needs assessment, inquiring about my preferences and intended usage for the device. His patience and expertise made the experience highly enjoyable. Both Connor and the manager, Rory, are valuable assets to the company. Additionally, a young lady named Megan greeted us with a warm smile and made us feel welcome upon our arrival.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Dominic,
Thanks for your review and kind words for Connor, Rory and Megan. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great customer service
Came in with a few problems and the staff were very helpful and attentive.
30. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Daniel,
Thanks for taking your time to leave this review for our store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
First phone for my son...
I visited to get my son his first phone with no real idea what I needed or wanted as I'm a major technophobe.
Jas and Connor talked me through exactly what I needed and showed me the best handset for my needs as well as introducing me to the easiest ways to add family tracking and security to his device. I was able to go away and have a think before returning to sign up. I felt comfortable and not pressured at all which was lovely. A really friendly and welcoming store with genuinely helpful staff. Thanks so much for making an experience I was dreading one that I actually enjoyed.
3. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi there,
These are lovely kind words of feedback for Jas and Connor. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
At Vodafone Morpeth is the best of the…
At Vodafone Morpeth is the best of the best & Connor who if I have any problems I always go & see. This gentleman goes above & beyond he is so professional with fantastic knowledge & first class customer service. Connor is "The Best Of The Best"
21. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Karen,
Thanks for your review for Connor and our Morpeth store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic service today at vodaphone in…
Fantastic service today at vodaphone in Morpeth. Thank you Rory and Connor for your patience and expertise we are very grateful thank you
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Helga. Thank you for your review for both Rory and Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and efficient service
I went in store to query some tariffs and prices and I was served by Rory. He was knowledgeable and very efficient and friendly in his service. I would definitely return to the Morpeth store.
24. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Alice,
Thanks for taking the time to write such a great review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Morpeth
Hello,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went into the store about a billing…
I went into the store about a billing query and the manager Rory was very patient and helpful with dealing with my issue and questions
9. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Thomas,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best Phone Service in Morpeth
Excellent professional service , prompt and informative. I would have no hesitation in recommending the Morpeth branch for phone business.
7. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Updating my contac
Rory was really clear and I understood all my options to get the best deal
5. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hello Claire,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding service
Outstanding service by Jas in Morpeth shop. Jas showed me a selection of phones which suited my needs and budget. Jas explained how the phone worked which was very helpful. Jas is what good customer service should be. She is an asset to Vodafone.
Thank you Jas
26. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Amanda!
Thank you for your review, I'm glad Jas was able to assist you. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Amazing service as always…
Amazing service as always in Vodafone Morpeth! Thanks to Jas for your help, you’ve saved me money and explained everything so clearly!!
29. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Francesca,
Thanks for sharing this feedback with us! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Visited Vodafone in Morpeth recently
Visited Vodafone in Morpeth recently, what can I say excellent staff, excellent service. Connor was outstanding with customer service. Went over and above. Would highly recommend anyone to visit this outlet. I definitely won’t go anywhere else now. Hoping Connor will always be there, he is a star. A huge asset to the Vodafone team.
29. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hey Catherine,
We're so happy you had such a positive experience! Thanks for sharing this review with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I went into the shop and spoke a you…
I went into the shop and spoke a you lad called Connor who was very patient and friendlyou in sorting out my sim card
28. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Alice, I'm glad Connor patient and helped with your SIM issue. I hope everything's sorted for you now 😊
Thanks, The Vodafone Social Media Team
Thank you so much Jas
Thank you so much Jas. Who is now known as Jan to us!!! Also thanks to Ryan for your help.
Jas you were so kind, patient and helpful solving all of the problems that my elderly friend was having with his phone. You are an asset to Voadfone. FYI Vodafone people this person IS what GREAT customer service looks like. Give them a raise. :)
7. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Morpeth
Hi Sandi,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.