When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Se mere
Virksomheden har svaret
U12 Sanderson Arcade, NE61 1NS Morpeth, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Se mere
Virksomheden har svaret
Went into morpeth store and Jason did an almost impossible job, one which had me in a dizzy, but he was amazing and got us sorted straight away, would definitely recommend
Virksomheden har svaret
We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Se mere
Virksomheden har svaret
Very helpful
Virksomheden har svaret
Skrevet af virksomheden
U12 Sanderson Arcade, NE61 1NS, Morpeth, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had questions about my plan and potential upgrade options and popped into my local Vodafone shop where I dealt with Connor and Allirra who were both very helpful and gave me all the info I needed

Besvarelse fra Vodafone UK - Morpeth
Can’t thank Connor enough- he made the process to join Vodafone a breeze. Brilliant costumer service, kind and approachable. Thank you! ☺️

Besvarelse fra Vodafone UK - Morpeth
I came and spoke to a lovely lass called Allirra who was able to help me switch my WiFi away from BT and save me alot of money in the process, many thanks and I will come when my phones are out of contract

Besvarelse fra Vodafone UK - Morpeth
I was served by Will today for in the Morpeth store. I was lucky as he normally works in Newcastle. He was fantastic and he worked hard to get the best deal possible for me. Well done Will

Besvarelse fra Vodafone UK - Morpeth
I went into Morpeth store earlier in the week and the service was absolutely incredible. The whole team were so lovely and helpful, I’ll be back for my other upgrade again when it’s due

Besvarelse fra Vodafone UK - Morpeth
Extremely helpful and kind staff, who helped me as a young university student with not much experience buy a new phone and plan.

Besvarelse fra Vodafone UK - Morpeth
I hade been trying to resolve a problem I had with an upgrade of my mobile phone online through Chat, but my experience there was nothing short of appalling.
Eventually I was directed to visit a store to get my issue resolved and I went to the Morpeth store and met Connor.
At this point Connor was incredibly helpful and although he could not solve my problem in this visit he did help raise my concerns and issues through a formal complaint. As a result of this I was contacted that same evening by a manager in the complaints team who made the necessary arrangements for my concerns to be addressed and I was advised to revisit the Morpeth store the following day where my recently upgraded faulty phone could be handed in and new phone would be arranged.
I saw Connor again the following day and once again he could not have been more helpful. He quickly sorted taking my faulty phone back, cancelling the contract associated with it and then he sorted out a different phone and contract for me without any problems.
It is all too common these days to be met with indifferent and unhelpful people in the service industry and thus was so true in my dealings with agent from Vodafone via Chat, but in store Connor was an absolute pleasure to speak to and deal with.
Thank you Connor for your help, advice, support and kindness. 👏👏👏👏

Besvarelse fra Vodafone UK - Morpeth
Highly recommend. Connor is very helpful and always friendly. The staff in this branch always give great service.

Besvarelse fra Vodafone UK - Morpeth
Megan in the Morpeth store was very helpful and knowledgeable on the the Pixel I bought. She gave me the best deal catered to my needs. Highly recommend.

Besvarelse fra Vodafone UK - Morpeth
Came in today to have a look at deals with my mum and was very satisfied with the service that I received. Connor and Alexia were very attentive and knowledgeable. Connor made sure that the deal I got was what I needed based on my data consumption. Will be back again for any other things we need! Thank you again!

Besvarelse fra Vodafone UK - Morpeth
Polite and courteous service from Alecia at the Morpeth Vodaphone shop. Many thanks Peter

Besvarelse fra Vodafone UK - Morpeth
A big Thank You to Alexia!
Moved over to Vodafone from 3 and I'm delighted with the package I bought as well as it being considerably cheaper and far better value.
Alexia was very knowledgeable, friendly and efficient and made the whole experience very easy.
Thanks again!

Besvarelse fra Vodafone UK - Morpeth
The service provided by Connor was outstanding. Clear and concise detail about my purchase of an iPhone 16.

Besvarelse fra Vodafone UK - Morpeth
I visited the Morpeth store and Rory the branch manager was very helpful with my enquiry. He manner was very professional. He ensured I was aware of the latest offers.

Besvarelse fra Vodafone UK - Morpeth
Rory and Connor at the Morpeth store were before extremely helpful

Besvarelse fra Vodafone UK - Morpeth
Rory at Vodafone was extremely helpful setting up my new phone very friendly service

Besvarelse fra Vodafone UK - Morpeth
I had the friendliest and most helpful experience within the Morpeth branch store being served by Jas. She went through all of the different options available to me and was wonderful from the first greeting until the end of our conversation.

Besvarelse fra Vodafone UK - Morpeth
Went into the Morpeth Vodafone store to upgrade the phone and Connor made it very easy, will be recommending to anybody looking to get a new phone

Besvarelse fra Vodafone UK - Morpeth
Connor was very helpful and patient during my recent visit to get an upgrade at the Morpeth Vodafone branch. He sorted out multiple issues and gave me time to make my mind up about upgrade options.

Besvarelse fra Vodafone UK - Morpeth
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.