Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem. He also gave information on how to troubleshoot broadband at home
Virksomheden har svaret
Lokation
Skift lokation93 King Street, KA1 1QD Kilmarnock, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... Se mere
Virksomheden har svaret
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his respons... Se mere
Virksomheden har svaret
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Kilmarnock
Skrevet af virksomheden
Kontaktoplysninger
93 King Street, KA1 1QD, Kilmarnock, Storbritannien
4,9
Fremragende
211 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Chloe sorted out my it issues very…
Chloe sorted out my it issues very promptly and got me up and running ,great stuff
3. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
We're happy to hear that your technical issues were resolved quickly and efficiently. We appreciate your positive feedback and are glad we could help you get back on track.
Thanks,
Vodafone Social Media Team
Thanks for the help alex
29. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Chloe in the Kilmarnock shop is amazing…
Chloe in the Kilmarnock shop is amazing her help is second to none please don't loose her
14. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe was fantastic
Chloe was fantastic, great service and if I could give 6 stars I would
7. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited the Kilmarnock branch and Chloe…
Visited the Kilmarnock branch and Chloe and Craig were fantastic to deal with.
2. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Scott,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience quick and easy with…
Great experience quick and easy with my upgrade with mel
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Darren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Craig was very helpful and…
Craig was very helpful and knowledgeable about the products available, and helped me get the best deal possible.
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Ryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mel was a great help today
Mel was a great help today , went in for some help and nothing was to much to ask!
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Hollie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe was good answer put my mind to…
Chloe was good answer put my mind to ease
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Robert
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mel @ Kilmarnock Branch
Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowledge and explained the new deal in easy to understand terms to my mum. She was also kind enough to help transfer all her data from old to new phone. She is a real asset to the Vodafone franchise.
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hi Amanda ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mel—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
More fantastic service
Back in for a query regarding my phone and services. Wonderful service from Andrew and Melissa again in kilmarnock
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hi Ian. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Melissa in the Kilmarnock store…
Melissa in the Kilmarnock store assisted us today. She was outstanding taking time to explain everything to us in a clear calm way. So much so we bought a new iPhone on top of our other business. We feel very lucky to have a store in town with such helpful knowledgeable staff
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hi Elaine! We're happy to hear about the positive support you received in our Kilmarnock store. We appreciate you taking the time to share your experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Quality service
Quality service, easy to understand ,very straightforward no hidden extras. Chloe was lovely to deal with .
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Jacquie,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks Nathan for the help in getting a…
Thanks Nathan for the help in getting a new phone
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Fantastic service by a very knowledgeable staff...Andrew. I'm very happy.
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Stephen,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Kilmarnock
Hey Crawford,
Thanks for the lovely review and fantastic support for Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Melissa was very helpful with our…
Melissa was very helpful with our query, and took time to understand our needs
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Peter,
Thanks for the lovely review and fantastic support for Melissa .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Scott for helping get a new…
Thank you Scott for helping get a new device.
10. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey James,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good communication and helpful.
5. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andy was a great help
Needed a new phone and visited the store and dealt with Andy, who has helped me before. Great service and assistance with setting up my new phone and claiming my redemption pack
5. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hi Walter,
We really appreciate your wonderful review and the amazing support for Andy.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.