Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem. He also gave information on how to troubleshoot broadband at home
Virksomheden har svaret
Lokation
Skift lokation93 King Street, KA1 1QD Kilmarnock, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... Se mere
Virksomheden har svaret
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his respons... Se mere
Virksomheden har svaret
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Kilmarnock
Skrevet af virksomheden
Kontaktoplysninger
93 King Street, KA1 1QD, Kilmarnock, Storbritannien
4,9
Fremragende
211 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Alex was absolutely fantastic help
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey David,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mel helped me get the adverts off my…
Mel helped me get the adverts off my phone
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Colin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Kilmarnock
Hey Billy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SIM plan was due for renewal
SIM plan was due for renewal so I spoke to Mel, who renewed my plan for the next two years. Thanks Mel!
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey A.James,
Thanks for the lovely review and fantastic support for Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Clear and efficient explanation of what we needed to match our needs in terms of handsets and internets
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service from craig
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
"Hey Walter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Andrew was very helpful
Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem.
He also gave information on how to troubleshoot broadband at home
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Kenneth,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very helpful
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Edie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was an excellent help,made our…
Alex was an excellent help,made our visit very pleasant and economical
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Grant,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was in the store last week and while…
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his responses. Craig kept an admirable level of professionalism throughout, and I thought it worth commenting on.
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Jess,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Craig was excellent and helped me with…
Craig was excellent and helped me with everything I needed great customer service
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan is an absolute superstar
Nathan is an absolute superstar. Helped me restart my whole Apple ID disaster and was lovely when I was on the verge of a breakdown! Thank you nathan you’re a lifesaver!!!
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Grace
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic experience couldn’t have…
Fantastic experience couldn’t have asked for better service extremely helpful by Alex in the Kilmarnock branch
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Euan,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good day
Alexander was charming very attentive and listened to what I was looking for and I left with what I wanted.
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Fiona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service
Alex is a fantastic asset to your company, explained all relevant information well, excellent customer service from start to finish!
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Pete,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very professional while also…
Alex was very professional while also being friendly.
Helped us with new phones, got us the best deal possible and managed to take our new phones home that day.
Would recommend his store to anyone and will definitely come back
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Lesley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was very professional helped me…
Alex was very professional helped me upgrade my phone and he also helped me get the bundle that included a tablet and earbuds
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Kilmarnock
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Kilmarnock
Hey Billy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Alex was Very helpful and professional
Alex was Very helpful and professional. Talked me through my options and what was best for me. Would recommend to friends & family.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Kilmarnock
Hey Tammie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.