Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Se mere
Virksomheden har svaret
Lokation
Skift lokation56 West Street, RH12 1PL Horsham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... Se mere
Virksomheden har svaret
Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you B... Se mere
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A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Horsham
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
56 West Street, RH12 1PL, Horsham, Storbritannien
4,7
Fremragende
160 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fabulous man
3. august 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Horsham
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Highly recommended. Fantastic service
Fantastic service. Great deal.
31. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hi James,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Friendly guy who went out of his way to…
Friendly guy who went out of his way to get me a great deal.
22. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hi Jason,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Super knowledgable
Dan was super helpful and jad a wealth of knowledge about some rather esoteric queries of mine. Top marks
13. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hi Rick,
This is such an amazing review for Dan. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good job
Very good job. Daniel was very calm and non pushy and helped explain things. He also worked to optimise our package.
8. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hi Sharon. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service
Scott was amazing. I had previously seen him before with a problem and today waited for him to resolve again. His customer service, patience and attention to solving problems is a credit to the store management. Thank you Scott for helping finally sorting the issue out. Will wait patiently again for him next time.
18. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hi Sharon. Thank you for your review for Scott. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran in Horsham was friendly and…
Kieran in Horsham was friendly and extremely knowledgeable. It was a great experience. He is a credit to Vodaphone
17. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hey Kelly,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Going the extra mile
Kieron was very patient and helped resolve a long outstanding issue I had with Vodafone, waiting on a refund. He went above and beyond to assist.
7. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hey Robin,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kieron is amazing
Kieron was amazing, I’ve had months of poor customer service, went in to see Kieron and he sat with me and my partner for a couple hours and got everything sorted for us over the phone with customer service and explained everything to us very clearly, he is an absolute gem to your company thank you Kieron
5. juni 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hey Lauren,
Thanks for letting us know what an amazing job Kieron did at getting everything sorted for you! We love receiving great feedback like this.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic customer service …
Kieron in your Horsham branch was knowledgeable and extremely helpful- great service thankyou!
26. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hey Ann,
Thanks for the lovely review and fantastic support for Kieron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Quite brilliant.
18. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hi Ann,
Thanks for taking your time to share this experience. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Kieron in the Horsham shop was so…
Kieron in the Horsham shop was so helpful today setting up my phone. I will definitely ùse this shop again.
Kathryn.
17. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hey Kathryn,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kieron was very helpful and quick in…
Kieron was very helpful and quick in sorted out things for me. Thanks
13. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hey Valerie,
Thanks for letting us know what an amazing job Kieron did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful service
22. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hi Peter,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Kieran vodaphone
I got a new sim only deal today with kieran in vodaphone horsham. What a pleasure to deal with. Polite, efficient, and knew his stuff. Whole process took leas than 15 minutes! Brilliant. Well done kieran.
16. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hi David,
Thanks for the amazing feedback for Kieran, we will do our best to get this fed back. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Good service and rectified my issue as planned
Horsham team was very helpful and prompt hope they will keep the promise and meet up with deadlines than the crawaly team
15. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Louis was excellent
Louis was excellent. Made something not immediately clear to me very simple. As a result I have stayed with Vodafone :)
2. april 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Horsham
Hi Jordan,
Thanks for sharing the excellent service Louis has given you when visiting the store. It's great to hear you have stayed with us as well.
Thanks again for leaving this review.
All the best,
Vodafone Social Media team
Dette er Trustpilot
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