Vodafone UK - Horsham Anmeldelser 

159
TrustScore 4.5 ud af 5

4,7

56 West Street, RH12 1PL Horsham, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you B... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We went in for 2 reasons and had a great service from Ben who greeted us as soon as we entered the shop and also Keiron who was very helpful. Excellent customer service. We hadn't found the online s... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 56 West Street, RH12 1PL, Horsham, Storbritannien

4,7

Fremragende

TrustScore 4.5 ud af 5

159 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(159)

42.456 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

I would like to thank Ben for his amazing service and his good heart.

I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham vodafone store. He was very kind and with positive energy.
Thank you so much Ben for helping us today.

25. august 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Rakshya,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great customer service!

Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you Ben.

22. august 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Linda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Went into the Horsham store for some…

Went into the Horsham store for some advice before my holiday, had all my questions answered by Ben.
Thank you.

13. august 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

A big shout out to Ben

A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen.

Living in Jersey the phone repair shop was shut on Sunday when the line appeared and I realised i had to get my phone sorted and quickly!! Ben kindly recommended a reliable and efficient mobile phone repairer - repair job done in 45 minutes!

Ben had nothing to gain as my phone provider is Jersey Telecoms! I really appreciated his recommendation and kindness.

20. juli 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Julie,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I went into vodafone looking for a new…

I went into vodafone looking for a new phone and Harrison was incredibly helpful and managed to secure a deal that is cheaper than what I was paying before the new phone. Anyone planning on coming to vodafone then I highly recommend seeing Harrison

27. juli 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Edwin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great customer service

We went in for 2 reasons and had a great service from Ben who greeted us as soon as we entered the shop and also Keiron who was very helpful.
Excellent customer service.
We hadn't found the online site very good. In fact it's awful. Please keep real humans who know their stuff and are pleasant and efficient.

25. juli 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Allen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent service from kieron very…

Excellent service from kieron very helpful

25. juli 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I went into Vodafone for help & a very…

I went into Vodafone for help & a very friendly, helpful & knowledgeable person took the time to explain the necessary procedure… Was so nice to have an experienced person by the name of Ben to help me…

18. juli 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Wendy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great Customer service on two visits…

Great Customer service on two visits recently dealing with choice of phone replacements and new contracts. Ben and Oliver could not have been any more helpful.

9. juni 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Anne,

Thanks for the lovely review and fantastic support for Ben and Oliver.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great customer service

Went in today to buy a first phone for my granddaughter. Ben went through everything, finding the best deal and making sure all right safety measures were in place. In addition he found a much better price plan for myself. Thank you, great service and very friendly,

7. juni 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Mandy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Ben at Horsham…so made it easy!

Ben at Horsham made my sim only upgrade simple, clear and a really easy transition .. something I had been putting off as I font understand what it all means!! I dreaded doing .. but he made it easy! Ben thank you ! My partner will be coming to you to sort his contract out next 👍 total recommend!!

7. juni 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Ben was very knowledgeable and helpful

Ben was very knowledgeable and helpful, A pleasure to do business with,

5. juni 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Ben at the Vodafone shop in Horsham was…

Ben at the Vodafone shop in Horsham was excellent very helpful Polite

31. maj 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Dougy,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Ben in the Horsham shop gave me great…

Ben in the Horsham shop gave me great service. Halved my bill, explained everything I needed and didn't try to sell me anything I didn't need. Quick too.

30. maj 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Melody,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Kieron phone upgrade

Kieran really knew his stuff. So helpful. Would definitely recommend Horsham Vodafone shop.

30. maj 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Ben, Horsham Vodafone

Visited Horsham Vodafone shop yesterday, and was helped by Ben, he was so helpful explaining the problem of my roaming allowances, set up a new plan for me, explaining clearly what he was doing.As an almost octogenarian,I appreciated his patience , kindness and professionalism . I was very happy with the service

18. maj 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

A huge thank you to Oliver and Tom at…

A huge thank you to Oliver and Tom at Vodafone in Horsham for helping my brother upgrade his new phone today.

This is the second time Oliver has helped me with upgrades, and what really stands out is that he even remembered me — such a personal touch that makes all the difference. Both Oliver and Tom were incredibly kind, patient, knowledgeable and thoughtful throughout the whole experience. Nothing was too much trouble, and they made everything simple and stress-free.

Customer service like this is rare these days, and they are both a real credit to Vodafone Horsham. Thank you again!

16. maj 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Ben is the name of excellent customer Service

My lady and I visited the Vodafone branch in Horsham for an upgrade on Sunday. We met Ben, who talked us through all our options so we could make the best choice, abd the best deal. Thank you for excellent customer service, especially your patience Ben.

19. april 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey DzodD,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 4 ud af 5 stjerner

I recently upgraded my vodaphone mobile…

I recently upgraded my vodaphone mobile and received exemplary service from Tom & Ben. I am an elderly customer and they were both patient, understandjng and very helpful. I had to return to have a minor problem solved and Ben was effecient and so helpful

15. april 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Patricia

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 1 ud af 5 stjerner

Tom was so rude

The manager Tom was rude and unhelpful. Shocking behaviour rude to the staff feel bad for them

11. marts 2026
Uopfordret anmeldelse
Vodafone UK - Horsham-logo

Besvarelse fra Vodafone UK - Horsham

Hey Boris,

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the level of service we aim to provide, and we take feedback about staff conduct very seriously.

If the issue continues or gets significantly worse, please reach back out to the relevant team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the relevant teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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