Vodafone UK - Hastings Anmeldelser 

291
TrustScore 5 ud af 5

4,9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything

Bedømt til 5 ud af 5 stjerner

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, Storbritannien

4,9

Fremragende

TrustScore 5 ud af 5

291 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(291)

40.266 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Marnie :) she is the excellent Sales…

Marnie :) she is the excellent Sales Advisor in the vodafone Hasting store .

21. september 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hey Shalini,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Lewis was very informative and…

Lewis was very informative and explained everything really well.
Very easy to deal with and friendly.

14. september 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hi John,

This is a great review for Lewis. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Bedømt til 5 ud af 5 stjerner

Great experience

Josh in Hastings was amazing, upgraded my phone, broadband and he made the process so easy. Will return!

11. september 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

HI Archers,

This is a great review for Josh. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Bedømt til 4 ud af 5 stjerner

Emily

Really helpful and patient service from Emily. Very pleased with the service she provided

7. september 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hi Simon,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I was served by Marnie in the Hastings…

I was served by Marnie in the Hastings storw today, I had a very high bill and she sorted me out with a much better deal, with much better value for money! I highly recommend her and Vodafone. A credit to you guys!

6. september 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hi Lawrence,

Thanks for taking the time to write such a great review! We're delighted that Marnie was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 1 ud af 5 stjerner

I just find their website terrible

I just find their website terrible! Every month I struggle to login to pay my bill and then frequently I put in all my details to pay and error technical difficulties pop up. I’m on two days in a row so far this month.
Also, I’ve asked 5 times for my address to be changed and they tell me they’ll do it and it still remains the same.
I also think it’s rubbish you have to pay more money just to have it refunded back two weeks later each month.
Definitely leaving after my contract ends.

30. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hey Anna, you might find it more convenient to set up a direct debit - this means your bill will be taken automatically every month. You can find out how to set one up here: https://www.vodafone.co.uk/support/articles/how-do-i-pay-my-bill----fcdddeed-cbed-4cf3-8f2e-49f25686d0a6

Your address should be getting updated for you if you ask for it. You can update your address via your online account. You can find out how to do this here: https://www.vodafone.co.uk/support/articles/how-do-i-update-my-current-home-address----1d39cd1b-c479-4b8e-a2a1-239392fd3a95

If you still need any help or would like us to look into anything further, please come and chat to us over on Facebook at vodafone.uk/3K1e4GB, via Twitter vodafone.uk/3nfdPyY or on Instagram https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Helpful Harvey!

I visited the Hastings Vodafone branch today to upgrade my phone. Harvey was extremely helpful and informed me about the best available plan. He was friendly and quick at setting up my new plan.

27. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hi Batu,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Super helpful staff

Endless patience, great customer experience.

19. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Thanks for your feedback. It's great to see one of our team were so patient while you made your decision today.
Thanks, The Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Marnie at the Hastings store gave us…

Marnie at the Hastings store gave us the best customer service she was polite professional and knowledgeable only had our best interests at heart.

7. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Thanks for your awesome feedback for Marnie. It's good to see she left such a positive impression.
All the best, The Vodafone Social Media team

Bedømt til 5 ud af 5 stjerner

Helpful, efficient and knowledgeable service and competitive pricing

I was offered a very competitive package. In store (Hastings) Marnie and Mark were both extremely helpful, efficient and knowledgeable assisting me with my new phone and explaining my plan and at the same time, helping my husband to change his sim only plan to Vodafone, again at a very good price. Thanks Marnie and Mark for all of your help.

11. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hey Wendy, It'd great to see Marnie and Mark were so helpful today and helped sort your upgrade and husbands deal. Hope you're loving your new phone 😍
All the best, The Vodafone Social Media team

Bedømt til 5 ud af 5 stjerner

The service provided by Lewis Hastings…

The service provided by Lewis Hastings branch was exemplary. I went into branch for upgrades and Lewis was informative helpful and professional. I always prefer dealing face to face and have always used Hastings branch. Staff there are always very welcoming and knowledgeable.

16. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hey Peters,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

16yr old son broke phone

16yr old son broke phone, came down to the store & Mark & his team looked after us so well & found us amazing deals sorted the phone issue & our home broadband etc!!
We’ve always found them very help in the Hastings store & really supportive!!

17. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Incredible store service

Visited the store due to technical difficulties, found the A.Manager Mark. He resolved the issues immediately with ease, and went above and beyond! Left the store with a fully working phone, and faster/cheaper broadband than I had started with!

Amazing customer service, so friendly, and really felt at ease!

Definitely recommend for great service and staff!

16. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hello Becky,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Mark, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Top service

The most helpful and friendly staff. Mark was so knowledgeable and helped to fix all the issues I had with my current account, bringing it up to where it needed to be. He also helped to upgrad my broadband.

Very impressed and thankful to be with Vodafone.

5. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hello Daniella,

It's always our aim to provide a helpful service, so it's great to hear that Mark delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 4 ud af 5 stjerner

I have been a Vodafone customer for…

I have been a Vodafone customer for many years and have probably dealt with every department they have, and so far I've been a happy customer who would not consider moving elsewhere.

4. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hi James,

This is great to hear! Thanks for the review and support.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 1 ud af 5 stjerner

Poor service has lead to us switching to a better service provider.

Unreliable service.

27. juli 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hey Thando, I'm sorry to hear you've not been happy with our service and this has led you to move to another provider 😔 If there's anything we can help with in the future, don't hesitate to reach out via one of our social channels.
Thanks, The Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Mark in Hastings was a legend

Mark in Hastings was a legend. Knew his stuff and was super patient and easy to deal with.

10/10

1. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hi Cr,

It's great to hear about your recent experience and feedback for Mark. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Amazing

Amazing! Mark was great help and saved me hundreds

1. august 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hi Izzy,

Thank you for your review and great feedback for Mark.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

friendly staff

23. juli 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hi Sam,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Outstanding Service from Marnie

Marnie was very helpful and polite as I thought I had lost my phone she went through all the options and realised I was paying far to much on my sim .I left there very satisfied and Marnie is a credit to your company .Outstanding Service.Rachael (Bournemouth )

20. juli 2024
Uopfordret anmeldelse
Vodafone UK - Hastings-logo

Besvarelse fra Vodafone UK - Hastings

Hey ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere