I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... Se mere
Virksomheden har svaret
Lokation
Skift lokation66 High Street, GU1 3ES Guildford, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!
Virksomheden har svaret
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
Virksomheden har svaret
Visited Vodafone in Guildford today with my wife to change her very old handset and long held contract with EE. We’d previously spent 45 minutes in the EE shop and left frustrated and confused by the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Guildford
Skrevet af virksomheden
Kontaktoplysninger
66 High Street, GU1 3ES, Guildford, Storbritannien
4,9
Fremragende
202 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Definitely worth a visit
I was so impressed by my visit today. I don’t often go into the phone stores but this was a welcome change. Steve helped me find exactly what I was looking for and I can’t wait to start using it!
1. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Mr S Berry,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Storm was amazing! Exceptional customer service
The absolutely amazing storm helped me and my brother this week in sorting him out a new phone! I’m an existing customer and my brother is joining Vodafone and she answered every question we had absolutely perfectly. This is the first time my brother had been into a store to get a phone in 14 years and she made the process so clear and straightforward helping us with comparisons of deals and exploring the potential of adding him to my plan. She was very patient and made great conversation while we waited for things. Overall Storm is an absolute asset to the Guildford store !! Exceptional customer service!! Thank you
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Tilly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent
Mo was excellent and very helpful, managed to solve my problem very efficiently. Excellent.
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Lawrence,
Thanks for the lovely review and fantastic support for Mo. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I can't fault the service I had today…
I can't fault the service I had today at the Guildford branch. Craig was extremely helpful and attentive with a friendly manner. He set me up with a new phone and explained everything clearly. Highly recommend him 👍
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe served us today in Vodafone and…
Chloe served us today in Vodafone and was absolutely amazing, she was so patient and so knowledgeable and made for such an easy experience. amazing customer service 10/10
4. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Grace,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was helped by Storm who provided me…
I was helped by Storm who provided me with a fantastic broadband deal and in store experience,
Thanks again Guildford Team!
3. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Pat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went to Vodafone guildford to look into…
Went to Vodafone guildford to look into devices spoke to storm who then sat me with chole, who managed to sort me out with a new phone and great tariff.
Overall amazing customer service thanks girls
27. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Louis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe Oliver was clear and patient
Chloe Oliver was clear and patient. Lovely attention to detail. Fantastic customer service.
2. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Claudia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Storm was very helpful
29. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Chloe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really simple
Really simple, easy process to change network and get a new phone. Super helpful, friendly and overall positive experience.
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hello Jake,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mo was really helpful
Mo was really helpful, gave us som good options for a sim and phone plan. Got an iPhone 16 and a additional sim . Order
3. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hi Dim
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Guildford
Hello David,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We’ll done Craig at Vodafone Guildford
Visited Vodafone in Guildford today with my wife to change her very old handset and long held contract with EE. We’d previously spent 45 minutes in the EE shop and left frustrated and confused by the lack of clarity and blatant ‘up selling’. Our experience at Vodafone, where we were served by Craig, was a totally different experience. Clear, fact-based and friendly service with no flannel. Just what we wanted. Well done Vodafone Guildford and especially well done Craig!
28. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great experience Thankyou!
Great experience, Mo was so helpful helping me get the phone I wanted. So happy and grateful as I needed the phone urgently today as my old phone had broken!
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hi Kay. Thank you for your review for Mo. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 service
Today i went into simply change my sim however the lovely chloe sorted all of my problems and answered my many questions. went above and beyond with support.
16. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hi, OIt's great to see Chloe left such an amazing impression on you recently 😊 All the best, The Vodafone Social Media Team
Very happy with all the staff all very…
Very happy with all the staff all very helpful
15. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
15. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Fast and speedy setting up of my new phone!
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Guildford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Thanks for your positive feedback, Zoe! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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