Came in quite panicked about an issue with my SIM and a young man (in his 20s, light brown hair, moustache and beard), did such an amazing job, really calm, helpful, and sorted my issue out quickly. V... Se mere
Virksomheden har svaret
Lokation
Skift lokation66 High Street, GU1 3ES Guildford, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing visit to your store today, I was a little disappointed to find the doors locked and a sign telling me we’re open thank you for your patience. Nonetheless a great guy appeared and within minut... Se mere
Virksomheden har svaret
Visited Vodafone in Guildford today with my wife to change her very old handset and long held contract with EE. We’d previously spent 45 minutes in the EE shop and left frustrated and confused by the... Se mere
Virksomheden har svaret
I visited the Guildford High Street branch with an urgent phone need before I could travel tonight. Rohan has been very patient with me, he advised ways I could save money by not paying unnecessary bi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Guildford
Skrevet af virksomheden
Kontaktoplysninger
66 High Street, GU1 3ES, Guildford, Storbritannien
4,9
Fremragende
190 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Massive help
Came in quite panicked about an issue with my SIM and a young man (in his 20s, light brown hair, moustache and beard), did such an amazing job, really calm, helpful, and sorted my issue out quickly. Very grateful. Thank you so much!!
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Ame,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nishant helped me with sim only upgrade
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Aqeel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Absolutely appalling customer service…
Absolutely appalling customer service from Vodafone.
Openreach have installed full fibre to every property around me, yet Vodafone continue to insist that fibre is not available at my address because Openreach have supposedly not informed them. Rather than investigating the issue or taking ownership, Vodafone simply pass the blame elsewhere and leave the customer stuck with an outdated copper connection.
As a paying customer, I find it unacceptable that Vodafone cannot provide a clear explanation, accurate information, or any meaningful assistance. The fact that my neighbours can access full fibre while Vodafone repeatedly tells me it is unavailable demonstrates either a failure in their systems or a complete lack of willingness to help.
Customer service representatives offered no solution, no escalation, and no indication of when the problem might be resolved. Instead, I was left feeling as though my concerns were someone else's problem.
If Vodafone cannot even accurately determine whether fibre is available at a property, it raises serious questions about their customer service and operational competence. A deeply frustrating experience and one that has left me with very little confidence in Vodafone as a broadband provider.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Sy,
I am sorry to hear that you have been experiencing issues with your broadband. Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm.
If you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Absolutely fantastic support and…
Absolutely fantastic support and guidance
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Hayley,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taskin helped me to replace my Sim.
Taskin helped me to replace my Sim.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Has,
Thanks for the lovely review and fantastic support for Taskin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great time in store today
Great time in store today, Steve was exceptional. More like him please. He listened to everything I had to say (and it was a lot) and did a cracking job 5 star!
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Sarah,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Taskin was extremely helpful
Taskin was extremely helpful, helped me upgrade my phone and reduce cost of my broadband.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Kung,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Storm was great
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Diane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
So grateful for storm she has been so…
So grateful for storm she has been so helpful today made getting a new phone more fun 🤩
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Georgia,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nishant helped my with my phone query…
Nishant helped my with my phone query regarding pop ups
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Graeme,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful young man Craig
Very helpful young man Craig. a true gentleman
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Simon,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Guildford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Mo was incredibly helpful and patient
Mo was incredibly helpful and patient
And sorted out my problem
I am very impressed and grateful
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Carolyn,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Taskin helped me with my upgrade
Taskin helped me with my upgrade. Thank you Taskin
25. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey there,
Thanks for the lovely review and fantastic support for Taskin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo helped me clear my phone off from…
Mo helped me clear my phone off from some app that took it over, was very quick and helpful
25. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Bowis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing visit to your store today
Amazing visit to your store today, I was a little disappointed to find the doors locked and a sign telling me we’re open thank you for your patience. Nonetheless a great guy appeared and within minutes solved the problem with my phone. It was remarkably busy in there as well. Steve did a fantastic job of keeping everything running smoothly.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey Jason,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nish helped me with hbb and SIM only…
Nish helped me with hbb and SIM only quote
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Guildford
Hey Alexander,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant service, super clear and helpful. Props to Sam for excellent service.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Guildford
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Guildford
Hey Robert,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.