We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.
Virksomheden har svaret
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Se mere
Virksomheden har svaret
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Cambridge Grand Arcade
Skrevet af virksomheden
Kontaktoplysninger
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Storbritannien
5,0
Fremragende
420 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Vodafone Cambridge
Demisa was Very helpful and patient and after being in the Vodafone shop few times that was the best advise i have had.She also helped to solve a technical issue that I had in my phone. Very good customer service.
15. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Farshid,
Thanks for the lovely review and fantastic support for Demisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abin is a dedicated and proactive team…
Abin is a dedicated and proactive team member who consistently delivers excellent results.His strong communication and problem-solving skills make him a valuable asset to Vodafone.
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Albin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly in the Cambridge branch was…
Holly in the Cambridge branch was exceptional at helping me sort out my problem. So friendly, helpful and courteous. Happy customer !
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service by Rinkal
I visited the Vodafone store in Cambridge and was helped by Rinkal, who truly went above and beyond. She was incredibly polite, patient, and knowledgeable. I had quite a few questions, but she answered every single one with a smile and clear explanation. Her customer service was exceptional and made the whole experience smooth and pleasant. Thank you, Rinkal,
9. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Mik,
Thanks for the lovely review and fantastic support for Rinkal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very efficient and clear
3. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Roisin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Mobile Consultation Experience
I had an outstanding experience with my recent mobile consultation from Holly. From start to finish, the process was smooth, convenient, and incredibly helpful. The consultant was punctual, knowledgeable, and attentive to my needs. She took the time to understand my concerns, provided clear explanations, and offered practical solutions tailored specifically to my situation.
What stood out most was the level of professionalism and the personalized attention I received. It was efficient, hassle-free, and surprisingly in-depth for a remote session.
Highly recommend this service to anyone looking for expert advice on the go — it truly exceeded my expectations.
1. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Li,
Thanks for the lovely review and fantastic support for Holly. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Abin was very kind and helpful, got my request sorted smoothly! Many thanks to the staff :)
29. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Mina,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Minerva,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really friendly and helpful in the…
Really friendly and helpful in the Cambridge store today. I came in to charge my phone for a few minutes and Henry moved me onto a much better deal whilst I was waiting. Thank you! ☺️
21. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service.
Great customer service.
Attention to detail with broadband and mobile phone contract.
A good monthly saving was made by visiting this store today.
Was served by Matthew
16. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey James,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly was great!! *****
Your attendant, Holly was extremely helpful and knowledgeable about Vodaphone services. We had a query about international roaming which she answered completely to our satisfaction. She also assisted me with upgrading my Vodaphone account, and helped me save a bit of money in the process. She was very cheerful and seemed pleased to help us. Definitely five stars for Holly!
15. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Stevenson,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Anisha,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rinkal was very helpful and knew what…
Rinkal was very helpful and knew what was needed
5. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hi Avril,
We really appreciate your wonderful review and the amazing support for Rinkal.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb Vodafone customer service from…
Superb Vodafone customer service from Holly
26. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hi James,
This is lovely feedback for Holly. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Seeking advice on our Vodafone plans.
Seeking advice on our Vodafone plans.
We spoke to Holly and she was very helpful, answered all our questions and saved us money!
19. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hi Stephanie,
Thanks for your 5-star review for Holly. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Really helpful and quick
Really helpful and quick. Got exactly what I needed. Thank you!
19. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hi Nathan,
This is a great review. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
we were helped by holly and we had an…
we were helped by holly and we had an amazing experience with her, she got us great deals and saved us a lot of money.
11. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I want to commend Rinkal for her…
I want to commend Rinkal for her outstanding customer service by listening attentively to us and responding with patience ,She is one of the best.I am happy with the phone and the deal as well.
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hello Ann,
It's great to hear about the positive experience which you've had with Rinkal. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly's service in Cambridge was…
Holly's service in Cambridge was amazing she found me the best deal and helped me with all my queries. 10/10 service she deserves a pay rise and to be store manager!
6. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hi Alexa,
We’re grateful for your fantastic feedback for Holly, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.