We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.
Virksomheden har svaret
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Se mere
Virksomheden har svaret
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Cambridge Grand Arcade
Skrevet af virksomheden
Kontaktoplysninger
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Storbritannien
5,0
Fremragende
420 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Holly went above and beyond to get our…
Holly went above and beyond to get our sims in record time. Very very thankful 🙏
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Five star experience
A very polite, knowledgeable, and respectful salesperson
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Roger,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Marek,
Thanks for the lovely review and fantastic support for Fadil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Was consulting with Fadil, which I found really helpful.
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you received great support! We appreciate your feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Couldn't of been simpler
Holly was absolutely amazing. Genuinely so grateful. She listened and immediately understood what I needed. Got me a fantastic deal, was professional, friendly and super approachable. Thank you!
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience,
Thanks,
Vodafone Social Media Team
Clear and helpful advice l
Clear and helpful advice concerning a relatively complex trading in and air time contract
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey! We're happy to hear that our advice was clear and helpful while navigating the complexities of trading in and air time contracts. Thank you for your positive feedback!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve been today at Cambridge Grand…
I’ve been today at Cambridge Grand Arcade, I met Denisa who was more than great to help me to solve an issue. She has been very patient, helpful and kind.
14. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hi. thank you for leaving us some amazing feedback on the service you received from Denisa. We really appreciate it.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Denisa
Denisa, at the Cambridge store, provided friendly and considerate customer service and clear explanations.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Emma,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holy was really good at understanding…
Holy was really good at understanding what I need and she served me really well. Appreciated!
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Jahanzaib,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew was extremely helpful in…
Matthew was extremely helpful in talking me through the process of replacing my sim card and helping me setup a temporary pay as you go sim.
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hi Nicky. Thank you for your review for Matthew. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Clear communication. Good deals offered but not pushy.
26. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hostile and patience
Denisa treated us with respect and patience and she was very good in explaining the process, she did very well
24. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Hetty,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service
The amazing customer service that I have received today in store! Abin was grea and answered all my questions. Thank you so much Abin for helping me today with getting a new contract
24. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Rudite,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Holly for the service today
Thank you Holly for the service today. Much appreciated
24. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Sevil,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and knowledgeable member of staff
My visit to the Vodafone branch in Grand Arcade in Cambridge was brilliant. I've been searching for a phone contract to suit my needs and budget for a while. Upon my arrival in the branch I was acknowledged by a friendly member of staff Inayath who was very helpful and knowledgeable. He is an asset to the team in my opinion.
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Marta,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hi Lucie,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Sheila,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Help with lost phone
Holly knew exactly how to resolve my problem listening intently explaining to me in non tech terms and got it resolved very quickly
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hi Tom,
Thank you so much for your wonderful review and the amazing support you’ve shown for Holly —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Denisa was super helpful
Denisa was super helpful. I'd been in about a month before with my phone issue after being let down by EE and she just gave really great advice. Finally found the time to sort my phone out and get it fixed and she just so happened to be in the store working. She remembered me immediately asked how I was and how the phone was. Once I explained she was straight on it and getting everything sorted for me. Couldn't have asked for a friendlier person and better service.
17. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Cambridge Grand Arcade
Hey Chapman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.