Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Se mere
Virksomheden har svaret
2 County Square, TN23 1YA Ashford, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Se mere
Virksomheden har svaret
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Se mere
Virksomheden har svaret
I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Se mere
Virksomheden har svaret
Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Se mere
Virksomheden har svaret
Skrevet af virksomheden
2 County Square, TN23 1YA, Ashford, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit.
Rob was friendly, professional, and took the time to explain everything clearly. He answered all of my questions and made sure I understood my options without any pressure. The whole process was straightforward and much less stressful than I expected.
It’s refreshing to receive genuinely helpful customer service, and Rob’s patience and knowledge made a real difference. Thank you for your help – it was very much appreciated.

Besvarelse fra Vodafone UK - Ashford
Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three.
His customer service was excellent in porting our numbers back to Vodafone. He spent ages with us over a number of days. All sorted now.

Besvarelse fra Vodafone UK - Ashford
Owen was a great help with helping organize a new contract

Besvarelse fra Vodafone UK - Ashford
Fantastic!
Ashford Branch, County Square
100/100 for their customer service. Anudan was very professional and helped me choose a suitable broadband to suit my needs. Well done to the Manager & staff.

Besvarelse fra Vodafone UK - Ashford
Alex so helpful and knowledgable with setting up our board-band and sim contract . Alex provided 5 star service ! Thank you :)

Besvarelse fra Vodafone UK - Ashford
LEE WAS AMAZING- he really helped me I went into o2 and ee and explained I’ve got a remortgage soon and need to get a sim that does no credit checks for a while and they both made it so hard I ended up leaving the shop and this being the 3rd store I went to. I went in explained it to Lee he said yes that’s fine and I asked what I need to do he said ‘you don’t need to do anything, these are our deals- which one do you want’- he also presented himself really well and looked happy to be there. I have been walking around for ages trying to get it sorted and he had it sorted within a few seconds. The other two stores lost a customer due to them trying to trap me into a contact. Lee listened to me and was probably the first sales person to do a proper job. I’m looking to get new contracts out for my sister and myself and I’ll 100% be coming here now, I’ll also be recommending it to anyone. Lee turned what the other providers made a 30 minute job into a 3 second job. Really really taken back with how efficient he was, so rare nowadays. Thanks again Lee

Besvarelse fra Vodafone UK - Ashford
Matt was extremely helpful and patient in setting up my new phone. Excellent service.

Besvarelse fra Vodafone UK - Ashford
Matt at Vodafone Ashford was so helpful and lovely sorting my phone out, couldn’t have fault his service!

Besvarelse fra Vodafone UK - Ashford
Working with Alex today, got the best ever customer experience. Also managed all my issues with Three. Customer support was really welcoming. 10 stars today! Highly recommended.

Besvarelse fra Vodafone UK - Ashford
I went in, in order to pay off and separate my bills/contracts with my ex, I was served by Matt and he was extremely patient and helpful, gave me all the information I needed, over all a very pleasant experience

Besvarelse fra Vodafone UK - Ashford
Emma was very gentle and patient and encouraging through the credit check. I was skeptical at first but I'm glad everything turned out great.
She and her colleagues were very helpful

Besvarelse fra Vodafone UK - Ashford
I went into your store on the off chance and came out with a contract. I could mot have had better help. Connor and Owen were so helpful and really put me at ease. Thank you so much.

Besvarelse fra Vodafone UK - Ashford
Coner from Ashford kent branch fabulous customer service very knowledgeable spent time to explain everything clearly and in detail thankyou 1st class service well done

Besvarelse fra Vodafone UK - Ashford
Matt knows his job and has explained everything extremely well.

Besvarelse fra Vodafone UK - Ashford
Owen made my experience seemless. Ever so helpful and I left with a smile and a great deal. I would recommend people to pop by.

Besvarelse fra Vodafone UK - Ashford
Owen
He is a top chap, awesome customer service, made things clear to understand and stress free
Fantastic job

Besvarelse fra Vodafone UK - Ashford
Owen was really helpful and helped me through the entire process. Would definitely recommend

Besvarelse fra Vodafone UK - Ashford
Owen was very informative and helpful. We got a great deal and are really happy with our new phones

Besvarelse fra Vodafone UK - Ashford
Owen is super helpful and knowledgeable, explains everything so well and a pleasure to have all our phone requirements dealt with.

Besvarelse fra Vodafone UK - Ashford
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.