Vodafone UK - Ashford Anmeldelser 

238
TrustScore 5 ud af 5

4,8

2 County Square, TN23 1YA Ashford, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 2 County Square, TN23 1YA, Ashford, Storbritannien

4,8

Fremragende

TrustScore 5 ud af 5

238 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(238)

42.657 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Email

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and rested my problem. Thankyou Lee

27. august 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I had trouble on a different network…

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my device from a different company.
They were very polite and completed my issue. Thank you very much Vodaphone.

18. august 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Above and beyond normal service

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store
I went to Ashford and although they were unable to solve the problem they took the time to understand and contacted customer services on my behalf
and this helped towards a resolution
They were able to escalate my complaint with vodafone and I have since been contacted by the company

12. august 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Colin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I came in because I ran out of data on…

I came in because I ran out of data on my sim. Anu promptly checked my account and gave me a better deal. Really appreciate the service.

7. august 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Dhiraj,
Thanks for the lovely review and fantastic support for Anu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Owen made the experience effortless

Owen made the experience effortless. Care to detail was excellent.Everything I asked for was patiently answered.

6. august 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey William,

Thanks for the lovely review and fantastic support for Owen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Owen gave us the best expierence

Owen gave us the best expierence. Delighted with vodafone and the expierence owen gave us.

6. august 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Connie,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 1 ud af 5 stjerner

Absolutely useless customer service…

Absolutely useless customer service when trying to get a broadband connection for an existing Vodafone mobile customer. The lies they tell so they don’t need to get involved. I believe if they aren’t going to get a commission they won’t help!

1. august 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Jim,

Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.

You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Bedømt til 1 ud af 5 stjerner

Excellent help from Vodafone Ashford Kent

I have just been into Vodafone Ashford Kent as my mobile had a virus.
Owen helped uninstall all my nuisance apps and cleaned my mobile of all the nuisance pop ups.

A weight has been lifted from my shoulders.

Thank you Owen 😊

30. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Valerie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Emma was fantastic today in sorting out…

Emma was fantastic today in sorting out an issue I had with my account. Superb service.

26. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Jason,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Emma was very nice and was very helpful

Emma was very nice and was very helpful

22. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Isa,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Matt has been a wonderful help & we’re…

Matt has been a wonderful help & we’re back on track now. Thank you so much

21. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Christian,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Owen was very efficient and answered…

Owen was very efficient and answered all my questions. Care to detail was excellent. Helped me with a new phone and transferred all my data.

14. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Conor was an amazing help with helping…

Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be back here in the future!

13. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Brilliant customer service by Owen

Brilliant customer service by Owen. Solved my query.

13. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great Customer Service

Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was really easy, thank you so much

10. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Henrietta,

Thanks for the lovely review and fantastic support for Conor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Dealt with Anu instore

Dealt with Anu instore. Was friendly and personable. Dealth with my query swiftly. Would recommend.

9. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Sangam,

Thanks for the lovely review and fantastic support for Anu.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Tech Support - Thank you!

Alex was able to help with a few problems on my phone. Very helpful!

9. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

"Hey Christopher,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Bedømt til 5 ud af 5 stjerner

Alex was able to help with a tricky…

Alex was able to help with a tricky tech problem. Very patient and helpful. Thank you!

8. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Ruth,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great service from vodaphone

Great service from vodaphone, Alex from Ashford Kent branch was fantastic all the way through the process of getting a new phone. So helpful and friendly, I will definitely be back in the future to purchase more items. Well done guys!

7. juli 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Ebony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Owen was fabulous

Owen was fabulous, very helpful and very patient great customer service

29. juni 2026
Uopfordret anmeldelse
Vodafone UK - Ashford-logo

Besvarelse fra Vodafone UK - Ashford

Hey Tanya,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere