Ordering all good. Unfortunately the card which we filled in online was not put in the hamper so recipients did not know who it was from. So had to call them after 2 days of not hearing from them, as... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordering all good. Unfortunately the card which we filled in online was not put in the hamper so recipients did not know who it was from. So had to call them after 2 days of not hearing from them, as... Se mere
Virksomheden har svaret
I always prefer to use Virginia Hayward to send hampers and gifts . Yes I can order online but the security of knowing that telephone help is at hand and easily accessible is very reassuring . I have... Se mere
This was a gift for which I am told the contents were lovely, however, extra was paid for the postage but it wasn't delivered for another 2 days. I also wrote out a message which was not received t... Se mere
It was easy to order and ple ty to choose from I bought this Hamper for my daughters birthday she said it was. Very nice and she really enjoyed it . So thankyou to your company will certainly rec... Se mere
Skrevet af virksomheden
Virginia Hayward, Boundary House, SP7 9BT, Shaftesbury, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 82 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The order was a gift and was sent directly to person receiving the gift, She told me she was delighted with it. She had also tried an item from the hamper and said it was delicious.
From my point of view the ordering process was not complicated and with free delivery was also cost effective.
Delivered what was ordered, on time and easy to order. Just what you want at Christmas.
Easy to order. Variety of choices to suit taste and pocket. Delivered on time
Very helpful when there was a problem with the courier
Ordered two separate gifts.. Both were delivered promptly and very much appreciated. One was a hamper and one a chocolate selection. Second year I have purchased from here at Christmas. Very satisfied. It seems a very professional, well run company.
Delivered on the date specified. Recipient very pleased!
I ordered five hampers from Virginia Hampers as Christmas presents – three Mistletoe Gift Baskets and two The Big Cheese Christmas Hampers – and I couldn’t have been more impressed. The quality of the hampers was outstanding. The wicker baskets for the Mistletoe Gift Baskets were absolutely beautiful and felt truly special. If you value quality over quantity, these are definitely the ones to choose. I have to admit, I wouldn’t have minded keeping one of the Cheese Hampers for myself! Delivery was prompt and exactly as promised. A big thank you to the team for making this such a lovely experience.
Package sent to wrong address I.e. me , the purchaser . Delivery company left it by our dustbins in the rain with no notification it was there .

Besvarelse fra Virginia Hayward
Extremely disappointed with the hamper I ordered. I would have Ben better making one myself . I’ve received and sent many hampers that were nice but not this . Nothing says Christmas like a big Evri label on the box. The greeting is on a peel back sticker I’m embarrassed to give this as a gift

Besvarelse fra Virginia Hayward
I Ordered 50 several different ones for staff hampers.
We have ordered from several hamper company's in the past and this was the first time from VH.
ordering was easy, i called to check when delivery was and was emailed a date back within 2hours.
the staff are very happy and pleased with their hampers and several have quoted that this is the first time everything in the hamper is edible and not some bizarre things will definitely order again
Overall, I was happy with the experience of sending a Christmas hamper via Virginia Hayward. The recipient was happy with it, and that was good enough for me. My only cause for compliant was the lack of delivery information. I was expecting to get notified of it's dispatch and delivery, but this never happened. I only found out it was delivered when the recipient contacted me. May be I was expected to track it myself, but I've never had to do that with any other company. I found that to be an annoyance.
Extremely helpful and knowledgeable staff at the end of the phone line
Company needs to use better couriers as I still have not received the hamper!

Besvarelse fra Virginia Hayward
Easy ordering, great choice and delivery as promised. Customers were very satisfied
Sadly they use Evri and when my hamper had not arrived (as a Christmas gift) after 18 days, I contacted Virginia Hayward to try to find it as Evri are impossible to get an answer from!
Sadly, I was never contacted back by VH, so I would say customer service is not good at all! 21 days after ordering, the parcel was finally received.

Besvarelse fra Virginia Hayward
what went right? the package was left on my front doorstep, it could easily have been taken, in its box in the pouring rain. not even in another box or a plastic bag. The box it came in was obviously the presentation box but it had stickers all over it, I couldnt give that as a gift. The inside was full of packaging and paper with very little product. It was absolutely unusable, certainly to give as a gift.

Besvarelse fra Virginia Hayward
Nice easy site to use, nice quality of products and confirmation of delivery and communicaiton of process is really good.
The people I have sent them too loved receiving them and commented on the quality of contents and packaging.
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