Virginia Hayward Anmeldelser 6.605

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

This delivery took too long - it was intended as a birthday present and delivery was promised within 48 hours and the address was in soho. It took 5 days and so was a bit of a fizzer. Just checked... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A prompt confirmation of order, delivered as promised, both the recipients were delighted by the hampers. Will use this company again

Bedømt til 5 ud af 5 stjerner

We ordered a hamper to give to a friend for her birthday. The contents were just as the brochure described, looked very delicious! The order was placed in the afternoon prior to the delivery the follo... Se mere

Bedømt til 5 ud af 5 stjerner

This company are great to deal with I searched high and low for a tall chocolate bunny and they came up with the goods at a very reasonable price. Ordered online no issue with the ordering and the bo... Se mere

Virksomhedsoplysninger

  1. Butik med gavekurve
  2. Leverandør af firmagaver
  3. Gavebutik

Om Virginia Hayward

Skrevet af virksomheden

Virginia Hayward luxury food hampers are available to buy online at Christmas and all year round. Hand-packed by our team of hamper specialists, beautifully presented for the maximum 'WOW' impact.

A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.

Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.

Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:

“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”

Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.

Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 82 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

the message i wanted to be sent with was not sent dont offer this if you are not going to send a dirty message.…

the message i wanted to be sent with the present was not sent with the basket ,it was a joke to my sister and its not your place to not send a joke message even if it is a bit dirty , keep to what you do best the chocolates.

4. juni 2026
Virginia Hayward-logo

Besvarelse fra Virginia Hayward

Good Morning,
Thank you for your feedback however I have checked your order following this review and I can see your gift message is indeed present on your order, we do not remove gift messages on our orders.
If you view our presentation and packaging tab on our website it will advise you that your gift message would have been on the outside of the delivery carton under a peel and reveal label for your recipient to see.
Kindest Regards
Isabella

Bedømt til 1 ud af 5 stjerner

Ordered 10 days before our anniversary…

Ordered 10 days before our anniversary paid for selected date in advance and the hamper came 3 days late. Not worth the money paid.

28. maj 2026
Virginia Hayward-logo

Besvarelse fra Virginia Hayward

Good morning, Michael,
We are very sorry there was a delay in delivery of your hamper. I can see from the tracking it was despatched from us when required, however there was a delay at the FedEx depot which is what caused the delay.
I can see we refunded your named day delivery charge as the hamper wasn't delivered on the required date, and we are sorry it was delayed.
However, I do hope the hamper was enjoyed by your recipient.
Kind regards,
Gemma
Virginia Hayward

Bedømt til 1 ud af 5 stjerner

Appalling delivery service via…

Appalling delivery service via FedEx…gift (which did finally arrive and was appreciated when it did) was due on Thursday morning prior to a staff member leaving the company. Not only did it not arrive but I had to ring on Thursday afternoon, Friday lunchtime and eventually Tuesday of this week only to be told the same thing each time - it’s due for delivery by 6pm tonight…every. Single. Time. I won’t use this company again as they’ve proved unreliable to deliver on the date promised … go and learn how to do it from Amazon!

27. maj 2026
Virginia Hayward-logo

Besvarelse fra Virginia Hayward

Good morning, Steven.
We do apologise for the delay of your gift caused by FedEx, unfortunately, as they are an external courier, all we can do is communicate what they tell us, which was their was a delay at there delivery depot.
We will certainly pass this feedback onto our account manager and we sincerely apologise for your experience.
Kind regards,
Gemma
Virginia Hayward

Bedømt til 1 ud af 5 stjerner

We ordered prosecco and chocolate to be…

We ordered prosecco and chocolate to be delivered to a newly engaged couple. After several days nothing had arrived. When we raised it with Virginia Hayward they claimed it had bed delivered. When we queried this they sent a photo from the courier showing a bundle of parcels lying on the ground of the common area of the building. No attempt was made to deliver to the flat. I raised this with Virginia Hayward but they have not responded.
In response, I emailed Virginia Hayward on 28th April but the message was blocked. I have resent several times since but each one is blocked.

27. april 2026
Uopfordret anmeldelse
Virginia Hayward-logo

Besvarelse fra Virginia Hayward

Good afternoon, Allan,
I have seen from our emails, you called us on 27.04.26 regarding the delivery, where we then provided POD by email, but we unfortunately haven't received any response from you giving any further details.
If you could please email us with the problem, we can get this resolved for you as soon as possible, our email address is sales@virginiahayward.com.
Kind regards,
Gemma
Virginia Hayward

Afternoon, Allan,
I have spoken to our IT department, who have fixed the problem with your email. I will respond to the email and hopefully get this issue resolved.
Kind regards,
Gemma

Bedømt til 3 ud af 5 stjerner

This delivery took too long

This delivery took too long - it was intended as a birthday present and delivery was promised within 48 hours and the address was in soho. It took 5 days and so was a bit of a fizzer.

Just checked with the recipient. They confirm the hamper was delivered on the 11th - I also received a confirmation email on the 11th. The tracking may therefore show it was received after hours at a business address?

6. maj 2026
Virginia Hayward-logo

Besvarelse fra Virginia Hayward

Good morning, Maria,
Thank you for your review.
However, upon investigation, I can see you placed the order with us on Wednesday the 6th May and the hamper was successfully delivered on Friday the 8th May. We can provide tracking information if needed.
I hope your recipient enjoyed the hamper.
Kind regards,
Gemma
Virginia Hayward

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