Virgin Bet Anmeldelser 

They advertise promotions like “sub on play on” but won’t tell you that these are limited to certain competitions, and even stages of certain competitions. Total lack of transparency to cover up promotions that really aren’t worth much at all.

Won £25 on Crazy Time. After showing i had won it disappeared and never went to me. On history casino does NOT even show that i played it!! Customer service say can't assist and support at tech saying same as not showing i played!! Complete con imo. Closing account.
So..Virgin reply saying contact customer support! Had already done that and said couldn't help and to contact Tech dept which i did. And they say i never played it!!!! Complete cover up imo

They are not good at all.. no big wins.. when you opt in promotions and place the bets they say you haven't opted in
.. you cant cash out early on accas as they block the cash out..

I’d been using them for years, a few small wins and losses. Just sociable gambling. I had a couple of weeks of a good few wins. I only bet £5, £10 max, so it was nothing big, a couple of hundred pounds. Bearing in mind I’d have wagered a few thousand over the years. Due to a handful of wins, they stopped me me betting. No maximum stake, no warning. I complained, as I thought there was a mistake. The response, ‘we don’t need to give you an explanation’. No information provided on how to take the complaint further, which they are obliged by law to provide. When I pushed on this they said I could complain to a director. When you do this, you get a templated letter back from customer services, with a director’s signature on it. I know this because I emailed the director directly and he was on annual leave! So not only is their customer service appalling, they fraudulently lie to customers. Give your money to a betting company with at least half decent customer service.

£884 total deposit £0 total withdrawals, Highest win £94 on £2 spins this is by far the worst gambling site i have ever tried and ive tried 30+ and also go into betting shops in person avoid this at all costs its 100% rigged

DO NOT BET WITH THIS COMPANY. I placed a bet and get. £10 on american football as stated in their rules, to get a £10 free bet. My team won by 3 points. Virgin bet voided it over some silly points rule I wasnt aware of, then they stiffed me twice and said they won't give the free bet because the bet was voided. Dirty, underhanded tactics, stay away or you will lose

Please think twice about using this betting site, they are more than happy too take your money, however if your lucky enough to win they email to say the following,

After reviewing your account, you'll no longer be able to take part in any more promotions, including our free to play games.
Although you may still see promotional offers, best odds guaranteed and concessions advertised, any future bets placed will not qualify towards them.
This decision, which was carefully considered and is final, does not affect qualifying bets already made under any free bet promotions prior to receiving this email. It will also not prevent you receiving free bets or the full expected value of any free bets from those qualifying bets.
Bets may also be subject to stake restrictions. Should that be the case, you'll be notified via the bet slip.
We apologise for any inconvenience.
Our customer support team won’t be able to provide any further insight in to why this decision has been taken.
I had placed approx 8 to 10 bets from £5 &£10 each. lost 8 and had 2 wins totalling approx £125. How are these sites allowed to get away with this, happy when your bets lose then limit if you win it's disgraceful especially when they won't explain

First time I been back on this site in a while, couldn’t tell you when I was last on it, so the card I used then through Apple Pay no longer exists, Apple Pay has it own 4 numbers for each card that is different to the number on the card, so anyway I deposited today using my Apple Pay with my bank card, surprisingly I have won, but getting my funds withdrawn is a joke, so card I used ages ago I deposited £200 and today I used different card deposited £150, I won and went to withdraw but they won’t let me withdraw into my account I deposited with today until I withdraw into an old card first, of £200, then I can withdraw the remainder into my account I used today, but as I have no clue which account I used last time as the number does not match any of my numbers in apple wallet, so I can only assume it’s my old revolut account which I stopped using and closed, so basically unless I can prove this they won’t close that account and won’t let me withdraw my funds,

What a disgusting way to operate .
I was just told I cannot bet with them anymore due to no reason at all. In my opinion its due to them not winning .
I said to the person on chat line after being told i could not place anymore bets I guess I will just bet elswhere .
the reply was do you want me to close your account and I replied why would i want you to close my account when I have 15 ongoing bets placed with you ? they replied because you said you were going to bet elsewhere lol what a dumb lot.
I quicky said no I do not want you to close my account why I have outstanding bets with you lol 😂
I really hope my outstanding bets come up I really do.
I would not mind I was only up £200 but was enough for them to say no more bets lol
Oh of course I could still bet on the casino if I wanted lol
NO THANKS ...

How does this site get away with making sure every bonus outcome is the same? 3 £1.50 bonuses on ‘Christmas fishin pots of gold’ to have ALL 3 of bonuses the EXACT same outcome, 13 out of 15 EMPTY. Same with £1 bonus 13 out of 15 EMPTY, how is this random generated? That makes no sense when it’s every deposit . every bonus on different days, months, everything. But always the exact same outcome. That is not fair game play, very disappointing virgin bet. Been on here for years and never does it change and sadly they wonder why they are rated bad against all the other sites.

Minus stars if possible the betting site is fine , the gaming is ridiculous really bad , lucky to get a win never mind a bonus , all these sites are poor & on the take from the punter ! Thy come on & tell you its random it’s not its fixed for you to lose all your money ! Beware

I've had a few wins and losses with Virgin Bet but I was okay with that. Now the reason gave it a 1 star , I had recently had a big win and now all of sudden I can't withdraw the money because I have to verify my proof of address, everytime I send them a document they keep coming up with a NEW excuse of why it isn't valid. It's been 3 days going through the same thing. Please for your own sake, stay away from this app. They will do everything they can to not pay you your money.

Edit : Everything got resolved. I'm giving it 4 stars for good customer service. I genuinely thought ya'll are trying to scam me.

600 pounds down wow this is a poor place to try and win anything 24 pounds is all I won

The site is terrible customer service terrible RTP terrible. The ganes are dead spin after dead spin i understand gambling you deffo do not win everytime but everygame i playyed on 20p-40p i have 1 6 pound bonus in around £120. The games spin 15-20 times with no win Avoidddd

Reply to below.. yes i have heard all of this from your chat reps yet most if not all the reviews on here say the same so are we all wrong? The number generator must be broken and we are all the most unlucky millisecond RTP generated players ever i have acreen recorded it and put it into AI and even that said it was not anywhere near the 90% you claim.. hope this helps

I had the same experience as a lot of others very poor customer service. No flexibility in response

I think the same thing as other people have commented i recently won money and have now been restricted

Terrible site for slots dead spin after dead spin think I saw two scatters once in £40 on 30p a spin all but lasted 5 minutes avoid try 32 red or lottoland

Has to be one of the worst sites I've encountered!! Do not bother!!

I placed £10 to get £30 free bet offer 4 days later im still waiting for the £30 free bets can anyone please advise?

How can you go through 200 spins and not get a single bonus game. The last 3 times I have play on this site on the same game it just doesn't hit the bonus. I have played on multiple casino sites but this one is by far the most rigged.