Victoria Linen Co Anmeldelser 

Good choice of bedding. Very good quality

Everything was perfect, Emma (?) in sales was very helpful, careful to get the sizing right, and very efficient.

It was just what I ordered no more no less

I ordered a custom made valance to have a 'perfect fit' experience! The problem is with the attachment of the velcro tape. I have never seen such bad sewing in all my life, it has been stretched so badly onto the fabric that it is very badly puckered and no amount of ironing is going to get rid of it. I have attached it to my bed and it looks awful. I am going to have to remove the tape and re-sew it to make it sit straight but I suspect there isn't enough material so it has been stretched on which has obviously caused the puckering. Material has to be sewn in straight for it to lie straight - I do know about these things as an experienced machinist but I was being lazy when I decided to buy a valance custom made but I know I will end up taking it off and making my own. Experience is sometimes very costly in time and money.

December 2022, very pleased with my new custom made valances.
November 2024. Colour has faded completely, just stripes where the duvets overhang. Not in direct sunlight.
Customer Service response: Not had this feedback before. Advised not even direct light could cause the colour to fade, and there are tips on the internet about products to use for reviving faded colours.
Fading is not something I would expect from a quality product. Very disappointed and will not be using this company again.

Lovely quality duvet cover and pillowcases and so brilliant having a zip! Fedex messed up my delivery but the company sorted it out straight away so I will say great customer service as well. I will definitely be ordering more.

Of all the three British made bed linen businesses I've purchased from (Belledorm, Linen Cupboard Yorkshire, and Victoria Linen Co.), Victoria Linen Co. has undeniably the best quality items followed by Linen Cupboard then Belledorm.
Emma was super friendly, a great communicator, and helpful with my purchase. Well worth the long wait and very happy everything safely arrived to communist USA. Thank you.

First time I’ve used this company and I would never use them again. My parcel was lost by Royal Mail which isnt their fault,but the way they won’t actually do anything for ages is ridiculous. I had to wait a week before they would do anything to begin with, then told the 2 items I’d ordered, they now only had one in stock and weren’t getting anymore in. So after waiting a week I was sent out only one and told the other would be refunded. Now they expect me to wait another week before they will issue a refund for the other one. A decent company would have realised the nightmare and tried to put it right asap and help as much as possible, but not this company, they want to cling on to your cash as long as possible and make the situation more stressful. I wouldn’t have left a review if they had actually helped and sorted this out quickly but they just don’t seem to want to help me. I wouldn’t use them again because of this as I wouldn’t want these issues when purchasing.

Fantastic company, the sales staff are always happy to help with anything.
Beautiful linen well made and packaged.

1000% would recommend this company

Brilliant products, well made and excellent quality material. Produced in the uk. Packaged in brown paper so no plastic. When I needed a rush on part of the order they couldn’t have been more helpful. They make to order and fit odd sizes, I can’t see me buying sheets from anywhere else

High quality product
This is my second order and both have been dispatched within the estimated 3-week lead time. I was able to get fitted sheets for non-standard mattress sizes; the sheets (and the pillowcases from a previous order) are well-made from high quality cotton. They arrived wrapped in brown paper - no plastic in sight - and no chemical smells that most new textiles seem to come with these days. Very happy - will use again and would recommend.

Every person I have had the pleasure of speaking to at Victoria Linen has been responsive, polite, friendly, helpful, accommodating, patient, kind; they have gone above and beyond multiple times.
Apart from outstanding service, their products are wonderful; fabulous quality and beautifully presented.
I can't praise this company highly enough!

Victoria Linen have solved the problem of my husband pulling sheets off the bed in his sleep, several times over for me. Semi fitted sheets made with care and attention to detail. A little pricey but we get what we pay for and these sheets exude quality, comfort and practicality. Now in bamboo/cotton blend for the menopausal amongst us. Can't say thanks enough to Victoria Linen.

Ordered in total two king and one double split corner valances. These are difficult to find and expensive but I found Victoria Linen to be the most reasonably priced. Had a little wait of just over a week but that was fine. Items arrived so neatly packed that they went straight on to the beds with no need to iron. Also, so pleased to receive the goods packed in strong brown paper, rather than the ubiquitous plastic used by others. So, a particular well done for that! Overall a positive experience, good products, nicely packed at a reasonable cost. Thanks

We ordered a made to measure mattress topper. Told it would be 4 weeks. Got it within 2 weeks. Impressed with the quality of the product. Communication was good, so very pleased with the service. Will be ordering again.

Order placed May 26th, got the acknowledgement with the usual blah blah about covid related delays etc etc etc. Very expensive sheets but would have been worth the price if I'd actually got them. It's now 7 weeks and not heard a peep out of them. Dreadful customer service from a supplier supposedly selling premium goods. I've demanded a refund but have my doubts...

Poorly packaged.
For a premium hand-made product one would expect a more professionally packed product with clearly folded lines.
We unfortunately received crumpled sheets which were put in a package far too small.
Only the top was flat to give the appearance of neatness but underneath was a crumpled unsightly mess .

Superb service and excellent quality. I ordered linen for a 3” 6” single bed which was needed urgently, staff were so helpful and I am grateful to everyone for their fantastic customer service. Will definitely order from them again.

Claire at Victoria Linen Co and others are excellent staff, very helpful and friendly! We ordered a complete made to measure set for our super king size four poster bed. My wife is very particular about quality and style and she is extremely pleased with what got. It is not always she gives full credit as a hard to please person! We both highly recommend Victoria Linen for superior quality and value for money ! Why look elsewhere when you know you can place your trust and faith in Victoria Linen !

Used these folk for 10 years now. Great service. Products do the job I need which for me is custom sized fitted sheets and mattress protectors.
Highly recommend.