One of my hardest days seeing my dog trying to breathe but struggling and getting weaker. I want to say a big thank you to the staff at Wolverhampton one. As soon as I ran in the door Lance stopped al... Se mere
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Lokation
Skift lokationSaint Georges Parade 8-10, Saint Georges Veterinary Group, WV2 1BD Wolverhampton, England, GB
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Se, hvad kunderne siger
Yesterday I had to use Vetsnow Wolverhampton for an emergency for a cat I was looking after whilst the owner was abroad. The vet I saw was called Grace and her level of knowledge, care and compass... Se mere
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I can't thank Vets Now enough for the great care they provided my dog during his overnight stay. The staff were incredibly attentive and compassionate, ensuring he was comfortable while receiving IV f... Se mere
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We had to seek emergency treatment for our cat who had post surgical complications and I cannot fault the care vets now provided us. They were happy to answer the phone and give detailed updates as we... Se mere
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Virksomhedsoplysninger
Om Vets Now - Wolverhapton
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Pet Care Advice
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About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Kontaktoplysninger
Saint Georges Parade 8-10, Saint Georges Veterinary Group, WV2 1BD, Wolverhampton, England, Storbritannien
3,5
Middel
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"Seeking feedback about St George’s…
"Seeking feedback about St George’s Vets Wolverhampton and NOW vets
I recently had a disappointing experience at St George’s Vets and NOW out of hours vets and I'm curious to know if anyone else has had similar issues.
Please share your thoughts, positive or negative, to help me understand if my experience was an isolated incident.
Your feedback will help me make informed decisions about my pet's care and may also help others in the community.
Thank you for sharing your experiences!"
3. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vets Now - Wolverhapton
We appreciate you sharing your experience with us. We're sorry to hear that your visit was disappointing. We value your feedback, which will help us improve our services. We'll look into the issues you raised. Would you like to discuss this case further with a member of our team? If so, please email us on enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address.
Overnight care
I can't thank Vets Now enough for the great care they provided my dog during his overnight stay. The staff were incredibly attentive and compassionate, ensuring he was comfortable while receiving IV fluids. They kept me updated on his condition and made sure all my questions were answered. It's clear they genuinely care about their patients. Highly recommend Vets Now.
26. august 2025
Besvarelse fra Vets Now - Wolverhapton
Hi Rachel, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Quick service & well explained.
We phoned up the OOH service, they directed us to our nearest service. When we arrived they had our cat’s name & we were seen within 10 mins.
He had bloods done.
Everything was explained in detail, so we understood our options. We were given some medicine for him. We were in & out in about 45 mins. It was an excellent service.
16. august 2025
Besvarelse fra Vets Now - Wolverhapton
Hi there, thanks so much for your positive feedback. We really appreciate it.
Understanding from the first call to…
Understanding from the first call to seeing the vet. Immediately on seeing that my dog was mega stressed after a seizure (as was I!). Put us in a quiet room allowing her to settle in a darkened room. Whole manner was cram and understanding .
16. juni 2025
Besvarelse fra Vets Now - Wolverhapton
Hi Janet, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
sensitivity of staff
sensitivity of staff. prompt action. both bonnie and I were kept calm in a very traumatic situation.
20. juni 2025
Besvarelse fra Vets Now - Wolverhapton
Hi, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
The consultation was a complete waste…
The consultation was a complete waste of time and did nothing to appease my concern I have serious doubts that the person I saw was a qualified vet and apart from temperature heart and weight check nothing was accomplished at a cost for consultation of £313 was a complete ripoff, I visited my vet the following morning and explained the symptoms and even the receptionist was able to diagnose the problem Cystitis
Which is now successfully treated.You can rest assured that I will do everything in my power to warn my dog group and friends to at all costs avoid your alleged veterinary services
James Smith
13. juni 2025
Besvarelse fra Vets Now - Wolverhapton
Hi there, we’re sorry to hear you’re unhappy after visiting to Vets Now. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com highlighting your concerns & indicating which clinic you attended, your pet’s name, the first line of your home address & postcode.
My pet dog stayed with vets now.
Very helpful, supportive, looked after my pet explained all I needed to know overall a good service.
5. juni 2025
Besvarelse fra Vets Now - Wolverhapton
Hello, We appreciate you taking the time to leave us a review. We're so glad to hear that you were happy with the service provided for your pet.
Disgusting experience.
Disgusting experience.
Saw Anna VET
Took in my poorly dog, they did no general observations other than listened to my dog’s heart and said she couldn’t hear it because he was panting. Which he was very unwell. She blamed him being overweight. He has continued to have serious issues following this appointment and charged £480 for some tablets.
He is now in with another Vet seriously unwell which could’ve been prevented had she actually took my concerns seriously.
1. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vets Now - Wolverhapton
Hi Stephanie, we’re sorry to hear you’re unhappy after visiting to Vets Now. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com highlighting your concerns & indicating which clinic you attended, your pet’s name, the first line of your home address & postcode.
Given antibiotics which made my cat…
Given antibiotics which made my cat really ill. I rang to see if I could collect different ones. I was told to persevere with them. That was really poor advice as my cat was now really sick & couldnt keep anything down.
£345 for such poor advice.
Also how can the consultation fee be justified? It is almost 4x a normal fee. Twice the normal cost I could accept but it is far too expensive. As a concerned owner you leave us no choice but to pay it. Not so bad if your pet didnt end up more ill & then given poor follow up advice
25. maj 2025
Besvarelse fra Vets Now - Wolverhapton
Hi Lisa, thanks for your review. I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.
It was a stressful visit
It was a stressful visit , the Vet who looked after Land very well, thank you so much
21. maj 2025
Besvarelse fra Vets Now - Wolverhapton
Hi there, thanks for taking the time to leave us a review. We really appreciate it.
emergency help when needed most
we had a problem with our dog that needed urgent treatment. we managed to see a vet quickly and get our dog sorted.
17. maj 2025
Besvarelse fra Vets Now - Wolverhapton
We're glad to hear that you were able to get your dog the urgent care they needed. We understand how stressful it can be when your pet is unwell. We're happy that our team was able to help.
Notes were not sent to my vet
Notes were not sent to my vet
IV line was left in my pet, my vet did not know why and had to remove this.
6. maj 2025
Besvarelse fra Vets Now - Wolverhapton
Hi Kathleen, we appreciate your feedback. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name, the first line of your home address and your reason for getting in touch.
Good but expensive
It was good to be able to get treatment for my cat in an evening, and for him to to be able to stay overnight but the cost was astronomical.
11. maj 2025
Besvarelse fra Vets Now - Wolverhapton
Hi there, thanks for taking the time to leave us a review. We appreciate your feedback about the cost of our service. Generally, it’s a lot more expensive to run an out-of-hours clinic and our costs tend to reflect this. For a thorough breakdown of where our fees and profits go, you can visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
Besvarelse fra Vets Now - Wolverhapton
Hi, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Very good service
Very quick service, helpful, vet was very good with my dog, nothing too much trouble. Receptionist really helpful with insurance claim
30. april 2025
Besvarelse fra Vets Now - Wolverhapton
Hi Shirley, we really appreciate you taking the time to leave us a review. It’s a pleasure to have helped you and your pet. Have a great day.
Our dog was having seizures …
We had to visit at 1.30 am and vets were very helpful and explained everything very clearly
3. maj 2025
Besvarelse fra Vets Now - Wolverhapton
Hi Jean, many thanks for your positive feedback. We’ll be sure to pass on your encouraging feedback to our team.
Besvarelse fra Vets Now - Wolverhapton
Hi Nigel, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Prices were very very high
Prices were very very high. Was given the wrong price on the phone.
28. april 2025
Besvarelse fra Vets Now - Wolverhapton
Hi Lisa, thanks for your feedback on the cost of our service. As you may be aware, it’s a lot more expensive to run an after-hours emergency vet service. The greater running costs we incur are reflected in our prices. If you’d like to read more about our running costs, prices and where our profits go, please visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
Out of hours visit for cat.
Following booking the appointment over the phone, there was no record of the appointment once arriving at St Georges Vets so we ended up going over all of the details again. Once the appointment had concluded the receptionist confirmed that the information has been sent to our regular vets for follow up which also had not happened. I also checked with our insurance company if the case had been opened directly by St Georges Vets, which we were advised it had, and again this hadn't happened. I can also understand a premium in cost for out of hours facilities but find the additional cost for this service extortionate and unaffordable.
I also feel that the receptionist at the Vets had an unusual manner and seemed impatient and irritable.
On a positive note, the service that we received from the Vet on the day was extremely good and I would have full confidence in this person.
21. april 2025
Besvarelse fra Vets Now - Wolverhapton
Hi Tony, thanks for taking the time to leave us a review. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name, the first line of your home address and your reason for getting in touch.
Very good friendly vet staff are so…
Very good friendly vet staff are so nice towards your pets
22. april 2025
Besvarelse fra Vets Now - Wolverhapton
Hi, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
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