Oustanding! Our regular vets have been charging us for 2 years on numerous prescriptions with changing diagnoses, within 20 minutes your vet had diagnosed, and offered a follow up. Unexpected Expense... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Oustanding! Our regular vets have been charging us for 2 years on numerous prescriptions with changing diagnoses, within 20 minutes your vet had diagnosed, and offered a follow up. Unexpected Expense... Se mere
Virksomheden har svaret
Excellent service, my pet was seen within a half an hour from initial call. The call handler was kind and sympathetic that my cat had been injured and needed urgent help. Also helped me calm down and... Se mere
Virksomheden har svaret
This company helped my cat who was in a very unexpected life threatening situation. They kept her safe and hydrated while they ran tests to try and find out the cause unfortunately this was and still... Se mere
Such an amazingly helpful team, helped me with my buns sudden gi stasis. Only fault is the insane out of hours fee, almost £550 in total, where the same treatment at my usual vet was just under £100
Skrevet af virksomheden
Find An Emergency Vet
Pet Care Advice
Customer Hub
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Penguin House, KY11 8SG, Dunfermline, Storbritannien
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Such an amazingly helpful team, helped me with my buns sudden gi stasis. Only fault is the insane out of hours fee, almost £550 in total, where the same treatment at my usual vet was just under £100
What a great service rang late at night as found injured wild bird in the road, guy on the phone was calm and informative. Contacted vet while I was in car, text me directions and I simply walked in. Lady on desk was lovely and nothing too much trouble. Great vets when in need, highly recommend
They were excellent. Welcoming, helpful and reassuring. They explained everything and gave my dog great care.
This company helped my cat who was in a very unexpected life threatening situation. They kept her safe and hydrated while they ran tests to try and find out the cause unfortunately this was and still has not been determined. Their care and support for her was impeccable and she survived the night until I was able to move her to the PDSA a few hours later. Thank to everyone in the team that night and especially the vet and receptionist that I spoke with. They were both so kind, reassuring and supportive of both my cat and I. I highly recommend them.
Paid great attention to my Milo as he was in pain .. day 2 here and it’s like a different dog .. he is happy and not in pain .. thankyou so much… 👏🏻
They did what they said they would do. We found the process difficult to follow as we went from he is ok to he needs to be kept in to he needs to be kept in over night.
I transfered vets in the morning to my local vet who repeated some of the tests and arrived at a different conclusion.
It difficult to say the impact they had and what the outcome would have been if we had not followered their advice.
So overall 3 Stars as i still have so many questions.
Having had two dogs with the same condition over the previous week we knew what had worked for them, from our own vet.
The vet we saw would not proscribe what we wanted and was sending us away with nothing other than confirming what were were doing was right, all for the privilege of paying £300 plus, we declined the consultation and was not charged for the consultation as suggested by the vet.
Missed, what my vet nurse noticed by us just walking into the practice. Didn’t feel listened too and disappointed by my complaint after. Likely my dog came to more harm by continuing to walk and jump.

Besvarelse fra Vets Now
The insurance aspect is a mess. I am getting email after email to fill out this and that after I was told you would be handling the claim.

Besvarelse fra Vets Now
The kindness and understanding we received along with their expertise and care was amazing

Besvarelse fra Vets Now
The vets was very caring and professional with my dog. She also gave me useful advice. All the staff were friendly and helpful. Would definitely go to them again.

Besvarelse fra Vets Now
I had to take my dog to this vet as she was bleeding badly from her mouth after having an extraction earlier in the day. We were greeted and the vet saw my dog straightaway. She had to be stitched to stop the bleeding. My dog was very well looked after and they even took the time to cleanse her of all the blood she had on her. Everything was explained in full detail

Besvarelse fra Vets Now
Super friendly staff and plenty of time spent on the diagnosis and discussion.

Besvarelse fra Vets Now
Transparency in prices , quick appointment and assessment of the situation .
No pressure for the additional tests which we wanted for peace of mind

Besvarelse fra Vets Now
Seen promptly and our cat was given good care and compassion. Only negative was the excessive out of hours fee.

Besvarelse fra Vets Now
Excellent service…treated me and my little dog really well. Did a great job and were reassuring and helpful

Besvarelse fra Vets Now
Excellent service from a very knowledgeable and caring team. The best! I can not fault them at all in their service very professional. Highly recommended.

Besvarelse fra Vets Now
Excellent service, my pet was seen within a half an hour from initial call. The call handler was kind and sympathetic that my cat had been injured and needed urgent help. Also helped me calm down and gave me reassurance the cat would receive care asap.

Besvarelse fra Vets Now
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