Vacationcare Limited Anmeldelser 

Superb service again from these guys. No one can beat them for reliability, courtesy and above all, value for money. Parking with Vacationcare just takes another stress out of planning your holiday

Very easy to find, no hassle at all, drove us to the airport no problems, on arrival our flight was delayed over 90 minutes, rung the number, was told where to go (email needs updating as it has wrong information as to where to go, not the grey hut, walk to express pick up) luckily it wasn't raining as there is no shelter there, and it's chaos with all the other pick ups. This obviously, nobody has control over - drive back to collect car was smooth, collection of car was no issues & all staff were very helpful.

Only issue I found was on arrival at the car park, when handing car keys over, you're asked to pay the airport barrier charge on top of what you've already paid - which isn't stated. Apart from that, as a first time user of this company, I would use again as reasonable prices & hassle free. Cheers

I dropped my car at the site and transferred in a very clean minibus to Manchester airport. Upon my return the same punctual service was provided.
I would recommend them without any reservation

Aways %100 great staff excellent price, Had a problem with our car the staff were so kind thank you

On returning to Manchester airport at around 2.20am, we collected our baggage & immediately rang the carpark to pick us up. They said the minibus would be five to ten minutes. Forty minutes later we rang again to be told "he's on his way, we are busy." It was early hours, we were tired & cold. The minibus arrived after fifty-five minutes waiting. The driver was rude, he made us put our own cases in the van, as he did with the other passengers. There was another couple who had just arrived & they couldn't fit in, he shouted something at them in an angry tone, waved them away & drove off. Not the experience we are used to from Vacationcare. Very disappointing. We will think twice about using them again.

Picked us up from the airport got back for the car and it wouldn't start. The guys spent ages sorting it out for us and got it going. Thanks so much for the help

Had a good service when dropping off the car, my son left his phone in the car they dropped it off quickly after the call. Which we really appreciate.

But on arrival it took them soo long to pick us up and to our surprise the drive said you will have to let the kids sit on your lap as he is picking other family from another terminal. With 4 suitcases, throwing them on top of ours with no care. Meanwhile you knew two family will be arriving, we paid for excellent and quality service but the pick up service was terrible

From booking to returning found Vacationcare excellent
The price was the best around(even with the £10 entry & exit fee) . The professionalism at booking in very efficient the minibus was waiting and the driver loaded our cases
We were dropped off outside the terminal entrance the driver unloaded our cases and politely wished us a nice holiday
On return we were advised where to be picked up( 10 min wait but under cover and a shorter pickup time than some other companies) the minibus was spotless and the driver very polite
My car was waiting on arrival at the car park and I was passed the key after confirming my name
Very good service would certainly recommend and use again

Parked here after having a nightmare with parking limited who cancelled our booking 20 minutes away from the airport. These guys fit us in straight away, the girl on the phone was lovely and the transfere to and from the airport was speedy, comfortable and the driver was chatty and friendly. Car was absolutely fine when we got back to it, they’d even put the windows down for us because it was boiling. I’d definitely use their service again and I’m really unsure what all the negative feed back is about as we had no issues at all.

Wonderful! 3rd time using them!! Such friendly, reliable service and this time - at the last minute, my son locked our car keys INSIDE the car (!!) they helped us get them without having to call the AA which was so kind - a HUGE thank you! We made the flight and our holiday because of them.... Thanks so much we will see you again soon! :-)

From the moment we arrived, we were warmly welcomed by the very friendly manager and her staff, Everything went smoothly, she even upgraded us to self park and kindly allowed us to keep our keys, which was a lovely gesture. On top of that, she waived the £10 fee as we were going away to celebrate our anniversary. We couldn’t recommend Vacation Care more highly, thank you, we will definitely be using you again in the future. X

STOLEN CAR 3 weeks later!! Parked with them and when I came back it took them an hour to pick us up, the driver who picked us up told us he had been there and no one told him to pick us up and that they was lying. When we eventually got our car, noticed the trip meter had been zero’d. Timing of the car was a couple of hours out and the car was in sports mode from the settings and had been refuelled 1 mile before we got it back.

When we rang and complained the manager made an excuse that our battery may have died, which isn’t really believable as a brand new battery was put in a month prior. We asked for cctv evidence which they promised to give and never did.

3 weeks later my car was stolen within 10 minutes of me parking up. Most likely cloned the key or probably put a tracker in the car!!

Reported to Manchester police. The manager was just swearing over the phone

AVOID AVOID AVOID !!!
First impressions. Totally unprofessional. Vile, aggressive, abrupt attitudes from staff, particularly when they shouted at me to stop the car when I pulled in despite a man telling me to park on the left.
Transfer bus was apparently broken down so we were sent downstairs to the taxi rank to get a taxi to the airport (which they don't pick up so you need to call them first and then they get out and say Hello!)
On the way home the transfer bus was old and fit for the scrap yard - The wait for pick up was only 15 mins but loud music extremely fast over speed bumps and stunk of cigarette smoke. On collection of my car, no scratches or bumps only covered in thick dust - so seems it was not kept under the Car Park.
SO just to advise my issues started a few days after this - I drove my friend who was visiting me to a close by village on a Sunday evening and when we got back my car would not start - strange? but I decided to sort in the morning as we had a takeaway and a lift home.
When the AA man came he said the battery was more than flat - it looks like it was left with light on and restarted as the plastic cover on the engine was loose and falling off - I've never been in the engine as it was a new car - he said someone had been at the battery as there were marks on it for someone jump-starting my battery. So the other weird thing was when I go to my car my lights were turned OFF and I always turn my lights on AUTO so obviously someone had messing with my lights also a few other things seems odd - seat placement etc so someone had enjoyed driving my car AND it seems someone left the lights on and drained my battery - which was NOT a cheap replacement :(
AVOID AVOID AVOID !! I would never use this place again. It's just not worth it :(

Read the reviews and don’t book with vacation care! The place is awful and looks like some backyard in a dodgy street. The males working there stink of weed and their behaviour and demeanour speaks “chav fresh out of jail”. Firstly, you should know that there is a charge of £10 for airport drop off and then expect to wait 20 minutes in the cold car park. When we arrived and we rang them to collect us, they said that their vans have broken down and that we need to pay for our own taxi at our expense. The taxi charged us £17 from terminal 2 to that Asda car park that they’re using as “Vacation Care”. Don’t try to reason as to how they breached their terms as they believe that it’s a favour or “bonus” and therefore not a single apology, However, they’re very good at talking aggressively. Luckily I booked via an online platform but save yourself the hassle and book with other reputable car parks. Cheap in this case meant paying an additional £28 which is more than ringway or jetparks have suggested.

Just arrived back off our holiday this morning, called the company to let them know we have arrived and ready for collection to be told she has no vans to pick anybody up, apparently all 3 have broken down!! I said what do we do then, she said we have to get a taxi at OUR EXPENSE, with no apology either! it cost us £15 in taxi and argued we shouldn’t have to pay the barrier fee due to getting dropped off at the entrance and having to walk up the ramp, seems like it’s going to be hard work to get back as she couldn’t give us the cash back and said she can’t refund on card. Absolute joke and will never ever recommend this company to anyone. Avoid, they are absolute cowboys. Not the nicest of places, I agree with other reviews that the place stinks of weed.

I cannot for the life of me understand all the bad reviews??? They are really well priced,looked after my car which is the biggest concern!!! Friendly, courteous lovely people!! Nothing but positive things to say! I am really happy with my experience with this company ☺️ I will definitely use again in the future! I did pay the extra to park myself and keep the keys!

These guys are truly amazing all these vile reviews because you have had a crappy holiday these guys always go the extra mile and I will continue to use these guys as there cheap and reliable thanks guys be back soon

I had very bad experiences with them I left my car for 2 weeks when I came I found my been damaged with heavy scratches on the door and door handed was broken, until now they don't answer my emails no respond to my calls before I left the parking they promised everything will be fine and asked me to send an email with the picture and they will check the camera and now they ignored me.

Absolutely shocking! Do not use this company the guys who speak on the phone are ignorant , the drivers was really nice going and coming back! We had come out terminal one and there was multiple multi storey car parks , so I said which one. He replied back being very rude and was not friendly at all.

I’ve used vacation care before and it was great. This time we waited an hour to be picked up. After travelling back from holiday late and had to wait in the cold was just too much. We was tired and could have been home in that time nearly! We choose earlier flight back to get home early. The driver did apologise and was nice and he even said there’s 4 vans off the the road and had to hire one, just one? Think the owe er needs to look after his vans and staff instead of being tight!!!